This is definitely a 3 star hotel, everything is very basic and you do get what you paid for. Our phone didn't work, which caused frustrations when the excursion drivers tried calling to pick us up. The staff in general was extremely friendly, with the exception of Ao (I believe this is how her name is spelled, one of the receptionists) she was very rude and actually yelled at us when we tried to explain to her that our phone didn't work, she insisted that it did until she was proven wrong when one of the staff came to our room to check on it. Communication was very hard since nobody spoke English.
The location is great and very close to the beach and restaurants.
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Agoda, TravelUp, Hotelopia, Booking.com, Ctrip TA and Hotels.com so you can book your Sugar Marina Resort - FASHION reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sugar Palm Hotel Kata Beach
- Sugar Palm Resort And Spa
- Sugar Marina Resort - FASHION Phuket/Kata Beach