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“Average stay.” 3 of 5 bubbles
Review of Sugar Marina Resort - FASHION

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Sugar Marina Resort - FASHION
Ranked #29 of 56 Hotels in Kata Beach
Florida
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Average stay.”
3 of 5 bubbles Reviewed 5 June 2014

This is definitely a 3 star hotel, everything is very basic and you do get what you paid for. Our phone didn't work, which caused frustrations when the excursion drivers tried calling to pick us up. The staff in general was extremely friendly, with the exception of Ao (I believe this is how her name is spelled, one of the receptionists) she was very rude and actually yelled at us when we tried to explain to her that our phone didn't work, she insisted that it did until she was proven wrong when one of the staff came to our room to check on it. Communication was very hard since nobody spoke English.
The location is great and very close to the beach and restaurants.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 2strayers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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776 reviews from our community

Traveller rating
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    125
    40
    34
See reviews for
116
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hualien, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2014

Very good hotel..we stay 5 days and enjoy here..breakfast is good, also the staff...very kind and hospitable..also the room is big,and very comfortable..thank you so much..we will come back here to the next time.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 May 2014

Very very good hotel in kata beach,good breadfast,good services,very nice swimming pool and clean......the room very clean . The hotel near thebeach, 5 min to walk. The hotel get free mini bar and free wifi,will come back again.........

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 772jimmyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

May 2014. First trip to Thailand and although hadn't stayed elsewhere very hard to fault the whole setup. The hotel staff were very attentive and the layout of the rooms were ideal. Had poolside access room which was excellent. Breakfast ran from 6.30 to 10.30 am and the variety was excellent! Tikky working in reception was just beautiful and would help out in every occasion if you simply asked! Location of the resort was perfect just a leisurely 3 minute stroll to the beach and tuk tuk's and taxis 1 minute away. Great location to head from to explore other parts of Phuket.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Damien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 May 2014

The room is beautiful and clean with free mini bar ... Pool is clean and wifi is avaiable . It takes 2 mins to the beach. The staffs are friendly ... This area is good for you who like surfing . Its quite near to the port so you can go to the other islands easily.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yunalee101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

My stay was pretty enjoyable. Arrived to a tastefully-decorated room that looks and feel quite new. Swimming pool was small but neat, sufficient for leisure swimming. Breakfast was interesting (changing menu throughout my stay) and was served by attentive staff. The hotel is located just a mere 5 min stroll to the beach, and there are numerous massage parlours right outside.

There were minor issues though. Firstly, I was kind of disappointed to get a room that is not exactly facing the pool, though I paid for a pool-view room. Strangely, room-temperature water was hard to come by during showering, so we had to wait for the scalding hot water to turn cool. Some TV channels disappeared halfway through the stay, asked to get it fixed but there was no resolution.

Overall a good stay considering the price, location, and great service but as mentioned, there are some areas that the hotel can improve on.

Room Tip: Ask for a room directly facing the pool!
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank apricotpuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 May 2014

May 2014 we found the location of this resort ideal. The staff are very helpful and speak English well. The buffet breakfast is very good and caters well for all tastes. They have a coffee machine for those who have been subjected to coffee in phuket at breakfast buffets they will know what I mean. The rooms are tastefully decorated and kept clean and have everything that you will need. The resort is about a five minute walk from the beach. There is an abundance of shops,restaurants,massage and street stalls around you. Having stayed in numerous other large resorts in the area the sugar marina fashion is a cut above. the poolside access rooms are worth the extra price.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank markAus64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sugar Marina Resort - FASHION

Property: Sugar Marina Resort - FASHION
Address: 20/10 Kata Road | Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Sugar Palm Resort, Kata Beach)
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Kata Beach
#19 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sugar Marina Resort - FASHION 3.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Sugar Palm Hotel Kata Beach
Sugar Palm Resort And Spa
Sugar Marina Resort - FASHION Phuket/Kata Beach

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