I strongly contest the 4* rating.
1. All was fine at arrival. Lady owner was friendly and offered advice about local tourism.
2. Room seemed slightly on the shabby side. Some marks and dust on the sink and trays. No welcome pack in the room.
3. Man owner was not at all helpful when we sought directions to local attractions.
4. Returned at night and enquired about breakfast only to be told by half naked man owner that "you didnt book it. There is no one to make it."
To say I am shocked is an understatement. I can ignore the lack of info pack that I am used to in other b&bs, but at no time was I informed that breakfast needed to be booked. It is not mentioned on their website, which is where I made the booking - all that is said is there is english and continental (charges may apply).
Seriously, the pool requires payment, the jacuzzi is available when beauty rooms are open (no further info provided re room opening) - this whole b&b is just a pet project for these amateurs.
1 star for the warm welcome. 1 star for the clean looking towels. Otherwise complaints re lack of info for chargeable services, general state of the room, no toiletries, service.
- Official Description (provided by the hotel):
- Aldercarr Hall is situated in 5 acres of picturesque Norfolk countryside in the historic market town of Attleborough only 15 miles from Norwich & just 3 miles from Snetterton, famous for its race course. Build in 1966, Aldercarr Hall is a modern country house which saw extensive development in early 2000. Since the Arpels family acquired Aldercarr Hall the site now incorporates a fully active day and weekend spa with health, beauty and hair salons, bed and breakfast accommodation, private indoor heated swimming pool and recently a function suite, ideal as a wedding and conference venue. Aldercarr Hall is accessible from the B1077 just of the A11 and with large car parking facilities, why not pop in and say hello. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Book Direct Rooms, Ebookers and HotelsClick so you can book your Aldercarr Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aldercarr Hall Attleborough, Norfolk