Friendly staff who could not do enough for you, starting with the the welcome going right through to departure. The breakfast had a great selection of choices which includes freshly made pastries and freshly squeezes orange juice.
It is only a short distance from the railway station which takes you direct to the heart of Lisbon but, is away from the hustle so you can have a relaxing evening overlooking the Tagus . The facilities are great, nice pools, sauna, steam room and a pleasant garden to stroll around with some interesting statues.To add to this the hotel even has its own chapel which is stunning.
The rooms were very airy, well maintained with all mod cons, except tea or coffee making facilities.Having said we used room service and this was quite reasonable.
Our only criticism would be a personal one, in that the restaurant, regrettably did not have anything on the menu that appealed to us, but, this had an upside in that we found one nearby serving traditional good local food.
Overall an excellent place which is credit to all who worked there
- Official Description (provided by the hotel):
- This hotel located in the historical town of Paco de Arcos right by the Tagus River on Lisbon Coast. The nearest link to the transportation network is only a 2 minutes away and you can get to Lisbon Historical Centre in only 15 minutes or to Cascais in about the same time. The nearest beach is only 1km away. The nearest airport is 25 km away. This hotel marks the Vila Gale Group's debut with a 5-star unit in Portugal. With a poetic inspiration and decoration and a privileged location by the Tagus River on the Lisbon Coast, it has 76 bedrooms that are fully integrated in the surrounding environment. The hotel offers 24 hour reception, wheelchair access, hotel safe, and luggage room, free Wi-Fi Internet connection in public areas, a library, the restaurant Inevitavel, Satsanga Spa, an outdoor pool and a surrounding garden. This unit turned out to be renewed and boosting landmark for the historical centre of the town of Paco de Arcos. The luxurious rooms are well equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. Vila Gale Collection Palacio dos Arcos has 1 restaurant and 2 bars available for its customers, open not only to hotel guests, but also to the general public all year long. The Satsanga label is present at the hotel and is composed of a set of facilities that provide well-being to all its customers. Here, you will find a heated indoor pool, sauna, Turkish bath, Vichy shower, gym and rooms for massages and treatments (all for an additional cost). Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals. ... more less
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