I stayed at Vila Gale Palacio dos Arcos for 4 nights from 02.10.2013.
The hotel is in a quiet area close to a small beach with lots of lovely big palm trees and cobbled streets. It is about 5mins walk from the Paco de Arcos train station so very convenient for travelling. It would take typically 30mins by train to travel to the centre of Lisbon.
On arrival we were offered a cold drink while we waited to be checked in. We were also offered assistance with our luggage. Staff were pleasant and polite, easy to approach. Check-in took no longer than 5mins.
The room was very spacious, spotlessly clean, as was the bathroom and balcony. The bed was large enough to fit 4 adults on and very comfortable. The room was cleaned and towels changed daily.
Swimming pool was lovely, albeit very cold!
Staff throughout our stay were helpful, friendly and approachable.
Grounds and gardens were just stunning. Breakfast consisted of a buffet including scrambled eggs, toast, fresh fruits, bacon, juices, tea, coffee, different breads and spreads, freshly-made pancakes...there was more but my memory fails me.
All-in-all I can't really fault this hotel in any way. I'd definitely stay here again and would highly recommend it to anyone thinking of going there.
- Official Description (provided by the hotel):
- This hotel located in the historical town of Paco de Arcos right by the Tagus River on Lisbon Coast. The nearest link to the transportation network is only a 2 minutes away and you can get to Lisbon Historical Centre in only 15 minutes or to Cascais in about the same time. The nearest beach is only 1km away. The nearest airport is 25 km away. This hotel marks the Vila Gale Group's debut with a 5-star unit in Portugal. With a poetic inspiration and decoration and a privileged location by the Tagus River on the Lisbon Coast, it has 76 bedrooms that are fully integrated in the surrounding environment. The hotel offers 24 hour reception, wheelchair access, hotel safe, and luggage room, free Wi-Fi Internet connection in public areas, a library, the restaurant Inevitavel, Satsanga Spa, an outdoor pool and a surrounding garden. This unit turned out to be renewed and boosting landmark for the historical centre of the town of Paco de Arcos. The luxurious rooms are well equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. Vila Gale Collection Palacio dos Arcos has 1 restaurant and 2 bars available for its customers, open not only to hotel guests, but also to the general public all year long. The Satsanga label is present at the hotel and is composed of a set of facilities that provide well-being to all its customers. Here, you will find a heated indoor pool, sauna, Turkish bath, Vichy shower, gym and rooms for massages and treatments (all for an additional cost). Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals. ... more less
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