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“Carlucchios has left the building....”

Carluccio's - Bluewater
Ranked #12 of 62 Restaurants in Greenhithe
Price range: US$14 - US$27
Cuisines: Italian
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 21 November 2011

Went to Bluewater on Saturday and thought a long time before trying this restaurant again. Over a year ago we were here and the spinach was no longer fresh but frozen. My ravioli was soaked in water instead of butter and the salad on the side to the fried chicken was barely there. The bill is always around 30 pounds no matter what we order; a lot for us for lunch maybe not for others. But there IS a recession out here. So, we tried ordering the ravioli again and the starter squid. The squid arrived; they are frozen. The ravioli arrived: sitting under the heat lamp too long and were coagulated mush. I sent it back. It returned looking a little wetter but again; tasteless, congealed. Carlucchio is no longer here; he left a few years ago. He is only here in name only so don't get caught up with celebrity. It doesn't exist. Jamie Oliver has opened up in Bluewater and that is evidently where we were supposed to go but we couldn't get in. Another story.

No longer will Carlucchios get my business. Tired of giving my money to restaurants that just don't care....no matter what some uninformed patrons think.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank catfingers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (428)
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411 - 415 of 428 reviews

Reviewed 19 November 2011

Wow, foccacia is great with the lemon olive oil. Love the Penne Giardino. Good service, nice wines and beer - a great place to relax from the shopping of Bluewater

Thank gr45452016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2011

The food was good and the service okay. Always a queue there at lunchtime. The restaurant is a bit 'bare' and not very atmospheric. I prefer the new Cote restaurant which has opened up opposite.

Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

I went to Carluccio's in Bluewater lastnight with my daughter and husband.
He wanted Pasta, so we choose Carluccio's.
I've been for lunch before but never for dinner before.
We had the Supremo Sharing platter and it was incredible!
The chicken meals were good, my daughter had one and I had the other, and my husband had the pasta which was also pretty good.
The only negative part was the tables, they are so close together that you're literally sitting right on top of the table beside you. The table to our left was so loud and obnoxious with their laughter that we couldn't hear our own conversation at our table.
If they had a little extra room, and better chairs, it would have been close to perfect. The cafeteria style chairs are not at all enjoyable to look at or sit on for extended periods.
The waiter also needed to learn a little bit about "service" his answer to pretty much everything we asked for was in the negative. Apparently they didn't even have toothpicks!
Aside from the few bad things, the restaurant was really fantastico!!

    • Value
    • Atmosphere
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    • Food
Thank skusderci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2011

We booked prior to our evening and arrived in good time. After being seated and had a moment to look at the menu the waiter came to take our drinks order. He seemed rather cold and put-out that we were not ready and left. We had to make signals to get his attention when we were ready. This happened again with the food order.

The waiter came and left a pile of plates on the table for our starter shared-platter, unfortunately they were greasy from dishwasher water and had food remnants. We requested a change of plates, but these were not perfect either, we decided to carry on with them.

They say a good restaurant's house wine should be acceptable but the 'cheapest' bottle we sampled was not. The 'special' menu wine however was fantastic - £20/bottle.

The starter platter was quite acceptable, but nothing memorable. The tasteless calamari seemed thin and potentially frozen and offered without 'dip'. The main courses were the same. The highlight was the Osso bucco, tender and melt in the mouth, unfortunately the accompanying risotto was overcooked and stodgy and lacking in flavour on the whole. The trio of pasta selection were all plain and uninviting, and the a steak choice, cooked well, but unexciting.

An underwhelming experience, quite bland food with subpar service.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Scoobeesnac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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