My boyfriend and I booked a 2 night romantic get-away thinking we were booking into a quaint victorian country manor house hotel - as marketed by the hotel and their owners Principal Hayley. In short, I am not at all happy with the way the hotel is dipicted and feel very mislead by the marketing of this hotel. The pictures of the hotel (including the one on Trip Advisor) portray a lovely country house hideaway and the description on the Principal Hayley website (I quote) describes it as "A luxury 4* country hotel set in 11 acres of idyllic countryside". Unfortunately Principal Hayley forget to mention that the manor house is in fact tiny and tagged onto the left hand side of it is a massive, monstrous, modern, ugly, new red brick extension that totally overshadows it.
The Manor house was so small, it only housed reception, a sitting room and a couple of luxury suites upstairs. The rest of the bedrooms were located in the modern extension and quite frankly looked like a travel lodge - not the period featured room I expected to be staying in. To keep it short and sweet, this place is geared up for large corporate conferences, not romantic weekends.
To be fair, the pool, sauna and jacuzzi facilities were good so we did relax a little. The staff on the other hand went from one extreme to the other - they were either really snappy and fast at serving us or just shockingly forgetful. Throughout the course of the weekend we did not receive the following requested items: butter, ketchup, mayo, salt & pepper, a pot of tea or mineral water because the staff forgot, and it took one waiter 25 minutes to bring us a bottle of champagne. Not impressed.
Again, to be fair the food was nice and they served pretty much anything you could think of on their buffet breakfast. There is a pub round the corner from the hotel called the Chequers Inn where the food was out of this world! We ate there on the second night and I suggest you eat there for dinner rather than at Ettington Chase.
As for the "11 acres of idyllic countryside", well the hotel only appeared to occupy barely an acre of it. The rest of the 10 acres were private farm land and were certainly not open to the public for romantic walks in the sunset.
In summary - I won't bother staying there again unless I am sent there on a conference.
PS. Don't confuse this hotel with Ettington Park which really is a gorgeous period stately home hotel just outside Stratford!
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- Also Known As:
- Hotel Ettington Chase
- Ettington Chase Hotel Stratford-Upon-Avon