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“Steer Clear”

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Ettington Chase Hotel
Ranked #1 of 1 Hotels in Ettington
Rhyl, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Steer Clear”
Reviewed 2 May 2012

Do not go to this Hotel for a relaxing break - believe all the bad reviews -No help with luggage struggled upstairs with cases, not informed of lift - bath plug broken, water luke warm, told would be fixed next day! Later told by another guest how to work taps to get hot water! Evening meal not four star standard, unpleasant to eat. Dining room full of corporate groups, noisy. Breakfast no milk for cereal, cooked breakfast items missing, ordered a well done egg never materialised, food was nice though. Geared up for corporate clients who breakfast early to get to meetings. Second night decided to eat from bar menu for safety, club sandwich - bacon and chicken cold, only ate a tiny bit of it - big mistake!! Luckily escaped to wonderful Arden Hotel Stratford heaven but I had an upset stomach on first night there and missed my evening meal! Two other couples staying at same time with horror stories to tell. So much I could say about our stay that was not good. Hate giving bad reviews.

Room Tip: Paid to upgrade to a superior room - only difference from normal room is that it was bigger, only on...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christine p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 14 May 2012
Sorry to read you did not enjoy your recent stay with us Christine P.
Thank you for your comments though and I will use them to review the service and product we provide here at Ettington Chase.
Kind regards
Stuart Fleming
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,411 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
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English first
Guildford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2012

The rather attractive building advertising this hotel has little to do with the experience, being primarily a wedding-photo opportunity and housing just the superior bedrooms plus reception. The rest of the hotel is a modern, corporate complex, with even the dining room being the modern canteen style. I wouldn't have minded too much if the rest of the experience was up to scratch, but lots of minor niggles added up to a disappointing stay - the pre-authorised credit card spend was not recognised at the bar, the "special" wine on the chalkboard was not available!, the Sky TV showing my team's match was not working (and hadn't been for a couple of days apparently), much of the gym equipment was not working, and having looked forward to my sauna on Sunday morning.............out of order.
Food was OK and everyone seemed keen to help, but little actually worked. When I came to pay I was asked for a credit card surcharge - unheard of at a hotel, and I had to push to get a receipt for the payment which I made in cash.
Don't bother.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agglestone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ettington hotels

chesterfield
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2012

This was our second stay at this hotel albeit this was just a one night stay. I found the bedroom to be of a good standard and the mattress to be nice and soft but not too soft (everybody has their personal take on what is soft etc). The breakfast was excellent with masses of choice English or Continental. I found the staff to be very friendly indeed. I would stay again and I would recommend it to anyone else.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daveChesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton Surrey
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2012

We had a free night for four people as compensation for problems we had at my daughters wedding at Wotton House Dorking. The picture on the web site made it look old and that part of the hotel was. The building where the bedrooms were looked like a hospital. The bedrooms were very nice although my friends were next to very noisy people. We ate in the Tempus restaurant the food was lovely even better when it was a part of the compensation. The drinks were very expensive and especially the tea which was £3.95. The swimming pool etc was nice. Wotton House has a lot more land and is beautiful not much to see here. The village of Ettington has a brilliant pub The White Horse great food and very friendly people well worth a visit. We stayed for a second night which we had to pay for which was expensive. It was very busy as a wedding was on while we were there.

We had to pay for a second night which i felt it was expensive.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank achillies10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 April 2012

The beds were very soft (not a plus point for me) though the rest of the room was ok. Service was fine in the main, the bar very expensive (3.95 for a tea) though I asked for a paper in the morning which wasn't delivered and when asking whether I could get a copy was directed to the village down the road! Breakfast was fine. We ate at the Chequers inn down the road which was excellent.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fribble1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 April 2012

Stayed one night on a Travelzoo deal including BB & EM. Set in its own grounds on the outskirts of Ettington this hotel offers a good standard of accomodation. Our room (218) was spacious enough although the bathroom was a little tired. As a base for Statford upon Avon and the surrounding area it is well placed. Food in the Tempus restaurant was good both Dinner and Breakfast. Staff are helpful. I have stayed at another Principal Hayley Hotel in Cardiff of which I cannot compare to this as that was a 5* and in my opinion this Hotel is a bit below its 4* rating, but still a nice Hotel

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redtribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2012

If you get a cheap deal (90 or less for two including evening meal and breakfast), then consider it ONLY if you also use the pool and sauna. As others have pointed out this is no more than a Travelodge with a pool. Staff we encountered were polite and cheerful yet incredibly informal greeting us as "Hello guys" at the restaurant or "You arright" at reception which actually gives the right image of the hotel. Pool and jaccuzi are nice though the sauna was rather small, but cosy and not hot or steamy (via water on coals) as it should be. Rooms (dusty I places) are soulless with minimalist and cheap decor. Mattresses are unbelievably soft and bouncy - almost like a water bed. Incredibly uncomfortable. Our view out of a small corner windows was limited to another part of the hotel modern red brick building but we did not care as we stayed one night only. Bathroom was rather dated with bath tub and in bath shower and no mixer taps. Old style toilet. Free wifi was a pain and slooooow. You have to register on a web page and get a 30 minute connection which you can have many times. What's wrong with just a painless connection? Digital combination safe in wardrobe did not work. TV and tea/coffee making facilities were adequate. Hair dryer and trouser press ok. No mini bar or fridge. We had a "free" bottle of wine as part of our deal which we (like several others), took to the restaurant (without extra charge) to have with our inclusive two course evening meal. It would have been better to provide he wine in the restaurant anyway; Most people are not secret alcoholics to have red wine in their room! Food was good (reasonable choice) and the restaurant and service provided (by mostly young staff) was pleasant. Buffet breakfast was good with all the usual English and continental offerings amply supplied. We did not consume anything beyond that included in our prepaid package. To sum up: Good for a night or two with the offer of a an inclusive meal, breakfast and a swim/sauna. That's about it!

Room Tip: If you want a pleasant view, then ask or you might end up looking at skips, others windows, and cars...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sargardan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ettington Chase Hotel

Property: Ettington Chase Hotel
Address: Banbury Rd, Ettington, Stratford-upon-Avon CV37 7NZ, England
Phone Number:
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon > Ettington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ettington
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ettington Chase Hotel 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel Ettington Chase
Ettington Chase Hotel Stratford-Upon-Avon

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