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Ettington Chase Hotel
Ranked #1 of 1 Hotels in Ettington
Stourbridge
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good overall enjoyed our stay!”
4 of 5 bubbles Reviewed 2 November 2013

We have been here a few times now and this was a smaller room than we previously had with a small flatscreen tv. We don't upgrade so just the luck of the draw. I had read reviews of the hotel and one or two commented on lack of normal tea bags just Earl Grey which although small point we too had just one breakfast tea tea bag annoyingly. Small problem but as already reported on reviews surely this could be easily overcome. I know you could ring reception but shouldn't need to. Apart from that tiny prob everything great food good breakfast top class!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 16 November 2013
Thank you for your positive review of Ettington Chase. I note your comment regarding the vaiety of tea we provided in our bedroom and we have recently experienced a supply problem of our normal brand so were forced to use an alternative. I am pleased to say this has now been rectified. I hope to welcome you back in the near future.

Kind regards
Stuart - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,387 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

I have just spent a very nice three days stay at the Ettington Chase Hotel with my daughter. What a lovely place, nice clean and comfortable bedrooms, pleasant staff and cant fault the food. Nice selection well cooked and served... We also enjoyed the free use of the leisure facilities, the lovely warm swimming pool was a wonderful way to end our stay... Hopefully we will be returning for a Murder Mystery Weekend to celebrate my Birthday in the new year....

Room Tip: we asked for a quiet room and it was just that overlooking fields .. no traffic to be seen or heard
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Valerie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 November 2013

The Ettington Chase Hotel is basically a conference hotel, the front of the building is deceptive with the inside being more like a Premier Inn, however the hotel all being contemporary was very clean and to a satisfactory standard. I wouldnt really recommend this hotel to couples looking for a quiet romantic break, as we found to our cost , the restaurant was very noisy in the evenings and there was lots of door slamming etc at night time.Our room was very clean but we found the matress to be too soft and we didnt really sleep well.
The restaurant food was to a high standard and the service given could not in our opinion be faulted, excellent service given by Matthew Thomas and a young waiter called Chris both of whom gave outstanding customer service and are a credit to the hotel!
The leisure pool, jacuzzi and sauna were also excellent.As has been mentioned the hotel is a fair distance away from Stratford Upon Avon train station with taxi fares being more like £17-£20.Overall an enjoyable stay with the staff of The Ettington Chase Hotel restaurant adding to a pleasant stay:)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 16 November 2013
Many thanks for your positive review of Ettington Chase and especially your comments relating to Matt & Chris from our Tempus restaurant, I'll be sure to share your kind words with them.
I hope to welcome you back to Ettington Chase in the near future.

Kind regards
Stuart - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level Contributor
150 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 1 November 2013 via mobile

My friend and i stayed at ettingtin chase on a special littke breaks getaway. It was excellent value and uncluded overnight stay use of the pool and jacuzzi and a two course dinner with bottle of wine fir two and breakfast for two. The food was delicious and so was the breakfast i would definetly make use of this option again and advise people to go. The staff were extremely freindly and yoy have use of towels for the pool. Bedrooms were very spacious too all in all fabulous value

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bettyboop003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 16 November 2013
Many thanks for your positive review of Ettington Chase. I hope to welcome you back in the near future.

Kind regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
357 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 bubbles Reviewed 1 November 2013

Stayed for 2 nights on a Supabreak deal, which included breakfast & one dinner.
The hotel consists of an old house with large modern buildings added. Andrew, on reception, deserves a special mention as he was friendly, efficient & helpful.
The restaurant & bar staff vary, but most are efficient & friendly. The food at both dinner & breakfast was very good. Some of the cutlery & glasses in the bar were dirty however.
The standard room (109) was a little tired & the baby crying up in the room above could be clearly heard through the night. The curtain did not provide enough blackout and the room needed a better standard of cleaning: bits by the bed that needed hoovering, sticky desktop, the bathroom floor needed a good steam clean (muck in the corners, by the door & round the toilet). Also when a room is for 2 people, there should be 2 sets of toiletries & 2 plastic cups, plus ordinary tea bags & both should be replenished for the 2nd night.
Housekeeping definitely requires a shake-up! Pity, because the rating could easily be 4 or 5.
They cater for conferences, so a tip is to book your meal time at reservation, as you could fiind that you may be eating later than you wanted.
The hotel is well situated for Stratford-upon-Avon, just a few miles down the A422.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caryl1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 16 November 2013
Many thanks for your review following your recent stay. I was disappointed to read your comments relating to the condition of your bedroom and will address them with my housekeeong manager.

KInd regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, England, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 31 October 2013

Promised a room upgrade pre-booking and on arrival we didnt get one this was part of the reason we booked. The room though was very clear and modestly decorated to a fair standard. The hallways and communal areas do strike you somewhat of a retirement home though. The food in the evening was really nice but the service was shocking to say the least. The waitress's avoid eye contact when needed and we were left with finished plates for 15 minutes at the end of our meal. Also we ordered drinks on arrival and only got one of the drinks halfway through the main course (we had a starter aswell) and the second drink we had to ask for again, glad we got the deal off groupon because we would have refused to pay following the service.

The bar well its a hotel at the end of the stay so we did expect high prices but I ordered a pint of lager and a small wine this cost £10.25 hotel or not this is extortion to boot I looked up the cost of a bottle of the wine my partner was drinking and it can be purchased for £6 online!!

The atmosphere for a bar area was dead this I put down to the positioning and the lack of people in the place probably down to the stupid prices, they would get more people and a better atmosphere and probably sell more if they halfed the pricing.

The pool was lovely cant fault that at all major ++ for the hotel as this was amazing everything from the changing rooms to the showers to the pool itself cannot fault excellent!

Breakfast this was much better but to be fair the food was buffet style help yourself so we were never going to be let down by incompetent staff!

I will finish with the area the hotel is way out of the way for Stratford if you dont drive or choose not to take the car its £15 in a taxi into startford but it is a beautiful place to go and walk around.

Lastly if you do want to go for a drink 5 min walk down the road there is a couple of pubs with fantastic buzz about them we really enjoyed and to top it is off we got change from £7 for our 2 drinks brill!

All in all the stay was OK but thats the best I can say and I would not go back or recommend the place to others.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnKH1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 16 November 2013
Thank you for your review following your stay with us. We recognise our centrally set bar pricing reflects the hotel competition in the area rather than the 2 local pubs and as such we also offer a number of promotions on both wines and beer to give options to our guests. I'm sorry the service you describe receiving from our Tempus team was so poor and this is certainly not indicitive of our usual standards. Our location in relation to Stratford upon Avon of approximately 6 miles is clearly mentioned on all our advertising materials.

Kind regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
salisbury
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

We celebrated my Mothers 70th birthday here, and although the accommodation was lovely, the dinner was not up to the standard advertised we felt. Apart from being overpriced the food was a little cold and the meat tough. The children's meal was very expensive and they only had frozen poor quality fish and chips. It had not been explained to us the children aged 9 and 11 could eat from our menu at half rate. However the setting is peaceful and the hotel generally family friendly in a beautiful countryside setting. If there are suitable special offers we will return but not at the prices we paid.

Room Tip: Overlooking the fields sheep were grazing very pastoral
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doccog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 16 November 2013
Thank you for your positive review of Ettington Chase. I hope you choose to return in the near future.

Kind regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ettington Chase Hotel

Property: Ettington Chase Hotel
Address: Banbury Rd, Ettington, Stratford-upon-Avon CV37 7NZ, England
Phone Number:
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon > Ettington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ettington
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ettington Chase Hotel 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel Ettington Chase
Ettington Chase Hotel Stratford-Upon-Avon

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