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“Lovely stay with charming staff”

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Ettington Chase Hotel
Ranked #1 of 1 Hotels in Ettington
Carterton, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Lovely stay with charming staff”
Reviewed 25 January 2014 via mobile

We stayed for two nights as part of a Groupon deal and were very pleased with the quality and value for money. Parking was ample and unproblematic. Check in was smooth and the receptionist was informative and professional. Our standard double room felt luxurious and spacious, it was well made up and very clean and tidy with all the mod cons you need. Wifi is free although you need to reset it every 30 mins unless you buy continual usage but this wasn't too troublesome. Dinner in the restaurant was delicious and probably one of the best meals we have ever had. I will upload pictures. The deal included a free bottle of wine which was well received. We both slept well and woke up feeling refreshed. Breakfast was plentiful and the restaurant wasn't full so we had lots of space to relax. We particularly enjoyed the leisure centre and the lovely pool, jacuzzi and sauna. The gym was small but included all the essentials. We used the leisure centre several times and at it's busiest we still found we were only one of four couples. The hotel bar and great bar staff were a highlight, although drinks are more expensive than the average bar, £8 for a real ale and a sparkling water with cordial. All staff we met were obviously enjoying their jobs and were friendly and approachable. Would not hesitate to return and have recommended this hotel to our friends already.

Stayed January 2014, travelled as a couple
Helpful?
Thank LittleMissUnderstood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Many thanks for such a positive review following your recent stay at Ettington Chase. I was very pleased to read you had an enjoyable time and I'll be sure to share your comments with my team.
We hope you choose to stay with us again in the near future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Birmingham
Level Contributor
105 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 January 2014

This is the second time that my wife and I have visited this hotel in the last month. On both occasions we were superbly looked after by the staff who all went out of their way to ensure our stay was a memorable one. The Dinner Menu offered a balanced and varied selection of food that covered all tastes. The Food that was served, both at dinner and breakfast, was well cooked, nicely presented and was served piping hot (on warm plates). A personal medical problem that I have with eating was taken into consideration and dealt with sympathetically so that I was able to enjoy my meals. We stayed in different classes of room on the two visits, both equally good in the facilities they offer. (We recommend paying that bit extra for a deluxe room, well worth it). The leisure facilities looked very inviting (although we did not use them ourselves), For me personally the second visit was made even more enjoyable as it rounded off a week of celebration of a significant birthday. The hotel staff were not aware of this but looked after us so well that I felt I had no need to tell them as they were doing what came naturally to them , 'serving customers and making them feel important'. We shall be returning to this hotel in the very near future.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Thank you for your positive review of Ettington Chase, I was pleased to read you had an enjoyable stay and that the team we able to contribute to making your birthday special. I'll be sure to share your feedback with them.
We look forward to welcoming you back in the near future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 January 2014

Stayed here with some colleagues from Germany, in January.
Nice clean Hotel, good sized rooms, excellent conference facilities, has a gym and pool, quite a small reception causes a few delays at check out.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Many thanks for your positive review of Ettington Chase. we hope to welcome you back in the near future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 January 2014

myself and partner have just a short break at this lovely hotel,thanks to groupon. it was the second time we have stayed,and it is the second good trip. checking in was easy,the room was clean and tidy and plenty big enough for two. we enjoyed an afternoon swim,though i was disappointed the jacuzzi was not working,and do think we should have been told at reception. the evening meal and wine was included,and it was lovely,and the wine a bonus. We had two morning s of buffet breakfast included,and can t fault it. staff were good and food was hot and plentiful. One small moan,the wifi was a bit of a pain to get onto,but we did nt book a break to spend all weekend on-line,so it is being really picky!!! all in all,a great stay for the money. will gladly return a third time.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asbo94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Many thanks for your positive review of Ettington Chase. Unfortunately during January we have experienced some technical issues which were beyond our control with our free Wi Fi provision however I am happy to say that these have now been resolved so hopefully on your next visit you will not encounter any such problems.

We look forward to welcoming you back in the near future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 January 2014

My husband and I have just returned from a enjoyable stay at the Ettington Chase Hotel. We stayed on the Groupon deal and we thought our stay was great value for the money we paid. We enjoyed using the spa, the pool was nice and warm and a great size to. We thought our evening meal was delicious and the free bottle of wine was very good. Our breakfast the next morning was superb lots of choice and lovely helpful waiting staff. We would defiantly return in the future.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Many thanks for your positive review of Ettington Chase, we hope to welcome you back in the near future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redditch, United Kingdom
1 review
Reviewed 12 January 2014

Stayed here for one night with my partner in January on a Groupon deal, staff very friendly and polite, nice room with comfy bed although the bath was very small. Evening meal was lovely and good choice at breakfast. Wine was very expensive thou. Lovely spa

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spadweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Many thanks for your positive review of Ettington Chase, we hope to welcome you back in the near future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 January 2014 via mobile

My husband and I have just returned from a restfull and enjoyable stay at ettingham chase. Firstly check in was very friendly and efficient and though I had emailed to request a nice room with a view as a special occasion we were given a floor level room which was covered by scaffolding as work was being done, and actually were awoken very early by the workmen the following morning. If there is work being done then I'd advise the management to move their guests elsewhere so they wouldn't be disturbed(seeing as the hotel was far from occupied)The room itself served our needs and was pleasant enough. The pool facilities were top notch and we enjoyed the evening meal in the tempus restaurant and also at breakfast the next day was very good.we stayed here through a groupon deal and would say it was very good value for money. Staff charming and friendly

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Justbecauseishould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ettington C, General Manager at Ettington Chase Hotel, responded to this review, 31 January 2014
Thank you for your positive review of Ettington Chase. I apologise for any inconvenience caused by the emergency repairs to our roof which we taking place during your stay, we always try and act upon guest requests but on occasions we are unfortunately unable to do so.
I hope this will not deter you from staying with us again in the future.

Best regards
Stuart - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ettington Chase Hotel

Property: Ettington Chase Hotel
Address: Banbury Rd, Ettington, Stratford-upon-Avon CV37 7NZ, England
Phone Number:
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon > Ettington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ettington
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ettington Chase Hotel 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel Ettington Chase
Ettington Chase Hotel Stratford-Upon-Avon

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