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“great stay”

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The Palms Hervey Bay
Certificate of Excellence
Reviewed 1 August 2013

Ross & Marita
we would like to thank Norm & Gayle for a great stay
the help from the time when you park your van till
the time you leave was great nothing was to much trouble
we would recommend holidaying at this park in Hervey Bay

  • Stayed: July 2013, travelled solo
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3  Thank Ross H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (104)
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83 - 89 of 104 reviews

Reviewed 24 July 2013

We arrived at this park July 14 and Norm insisted on guiding our caravan onto the site. As the car, following Norm, was negotiating a narrow right hand turn, the left side rear of the caravan scraped a parked car, causing extensive damage to our awning arm, caravan panel and the parked car. Norm's response was that the driver should have been using his mirrors! Obviously Norm has never towed, as anyone would know that when turning right, the driver cannot see the rear left hand side of the caravan. To put it mildly, we were not happy campers! Norm refused to accept any responsibility for the accident and he & Gayle totally ignored us for our entire 6 day stay. Apart from our arrival, our site was under a tree which shed all over our van when it rained. We will not be back. On a positive note, the owners of the parked car were very good about the accident, but it would not have happened except for Norm's incompetence.

  • Stayed: July 2013, travelled as a couple
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3  Thank peli36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

Stayed at this park for a week in our van. I cannot praise this park enough. Only small without all the bells and whistles like the big 4s etc and very reasonably priced. The manager and his wife are so helpful and friendly. Although the amenities are not modern they are very clean and quite sufficient. The gardens are lovely and the location is great. Thoroughly enjoyed our stay and would recommend this park to anyone. They made our two dogs very welcome as well. Would definitely stay there again

  • Stayed: June 2013, travelled as a couple
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Thank Sandy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

We were at Hervey Bay at Easter looking for a dog friendly park as we were about to take delivery of our new Kokoda van in May. There were 3 good parks but we opted for Palms based on the wonderful reception we received from Norm and Gayle. This was our first trip so plenty of apprehension ( I hadn't even reversed yet!!) Norm made it all easy and set us at ease. During the week there you could not find a friendlier pair of hosts. They made our stay feel like home. Thanks so much Norm and Gayle. We definitely made the best decision staying at Palms. The facilities may be older but they were spotless. I highly recommend to others.

Stayed: May 2013, travelled as a couple
3  Thank GregSydney_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013

We had a fantastic week at the Palms Caravan Park. Norm keeps the amenities in an excellent condition, and the gardens in the park provide a relaxing and calm atmosphere. Both Norm and his wife Gaye are always friendly and helpful. They provide a lot of local knowledge, and booked us into a wonderful trip to Fraser Island. I would not hesitate to recommend this park to others,and intend to choose the Palms for our next trip to Hervey Bay.

  • Stayed: April 2013, travelled as a couple
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Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

A group of us stayed at the Palms recently, some only a couple of days, the others longer. During our stay the managers Norm & Gayle could not have been more helpful from offering to help us place our vans and trailers to popping around for a chat. The showers and toilet blocks were spotless as was the camp kitchen. The camp kitchen was very well equipped from the cutlery to the large screen tv. The yards and gardens were also well kept. We all agreed that we will definitely visit the Palms again. Thanks Norm & Gayle the Telecom Terrors will be back.

  • Stayed: May 2013, travelled with friends
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Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

We stayed here on a powered site in our motor home for 3 nights in April. Gayle and Norm were first class hosts. The facilities were spotless. The camp kitchen was especially well equipped. It even had a large tv to watch whilst we were making and eating our dinner. It's also a dog friendly holiday park. We will definitely be back.

  • Stayed: April 2013, travelled as a couple
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1  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Palms Hervey Bay

Address: 67 Truro St, Torquay, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay > Torquay
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #1 of 8 Speciality Lodging in Torquay
Price Range: £38 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Palms Hervey Bay 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
The Palms is one of Hervey Bay's leading destinations offering modern accommodation in the heart of Hervey Bay, Queensland. The relaxed atmosphere of The Palms is only 300m from the Charlton Esplanade, beach front - the hub of Hervey Bay's wide variety of restaurants, cafe's and shops and, the beautiful Torquay Beach, where the warm, clear and pristine waters of Hervey Bay offer safe swimming all year round. After extensive renovations, The Palms is one of the top destinations with a variety of holiday accommodation from 28ft powered camp sites surrounded by gardens, luxury brand new condo's to deluxe villa's perfect for large families. At the best rates in Hervey Bay, The Palms offers 4 star accommodation and facilities in a premier location. ... more   less 
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Also Known As:
The Palms Hervey Bay Torquay

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