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“A let down because of poor service”
1 of 5 bubbles Review of Hotel Radika

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Hotel Radika
Ranked #1 of 1 Hotels in Mavrovo
Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“A let down because of poor service”
1 of 5 bubbles Reviewed 20 February 2012

We spent one weekend here and the service was very poor from the first day. There weren't enough towels for each of the occupants of the rooms (had to ask 5 times in order to get them), bath plugs missing, some of the spa facilities were not working.

There was also very poor service in the restaurant - we waited an hour to be served, by which time the food came cold and then we were overcharged for the meal. The waiting staff were extremely unhelpful. Given the high prices at this hotel, it is not worth it.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hughesz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 reviews from our community

Traveller rating
    36
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    12
    15
    10
See reviews for
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Solo
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9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Basin, Wyoming
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 12 August 2011

We only stayed overnight at the Radika but found it to be very nice. The pool was delightful with cushions and towels provided for the lounge chairs, and each room was very comfortable and clean with a bigger than king-size bed, a balcony with a table and chairs, a jacuzzi bathtub, and a flat screen television. There are several pool areas inside and out. I only wish the hot tubs had hot water; all the pools seem to have the same water temperature. Also, it would be extremely helpful if there was written information about the hotel (facilities and their times of operation, dining options, instructions on how to operate the jacuzzi bathtub) and the area in general (history, sight-seeing, trails) supplied to guests, in each room. Food and drink were expensive so we ate in a nearby village.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Wyotouristas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pristina, Kosovo
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 9 August 2011

The service is appalling; staff are rude and speak poor English. There are lots of hidden extras and the food is both expensive and badly cooked. At dinner on the first night our service was painfully slow and we were served our main courses and starters together. I was barred from using the pool before 10am on a hot summer's day - a pointless, petty rule. When I was finally allowed to use the pool, the attendant decided to ruin the picturesque scene by blasting out trance music. On our day of checkout we were told that a late checkout would cost us as much as our room had, and could only be two hours later anyway... Having checked out, we wanted to wait for our friend, who had had a massage lasting until midday (check out time), by the pool for ten minutes. We were physically barred by the staff from entering the pool area, being told we had already checked out. The Radika looks good; but looks aren't everything...

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
14 Thank JeremyLang1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mavrovo hotels

Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

we spent 1 week at Radika the best place to be in Mavrovo during summer. we had a half board package on the spesial offer and it was great. we had the most beautiful view from balcony- mountains, lake and pool. The food was exellent , good choice and big, the staff was very friendly, room was clean and big enough for the family with kids (2 double beds together). The only douns we had -TV signal was disappearin often and water in the outdor pool was cold you have to be brave to go in. The weather was good not that hot as on the low land, thanks to the mountains. deffenetly will try to com again.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ivs74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tirana, Albania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 July 2011

We were two couples on October 2010 and spent three days at this hotel. All I could say is that the hotel conditions were excellent, the service was really good and the sightseeing could leave you breathless. The only thing I didn't understand was that the hotel do not provide breakfast. The rest of it stupendous.

  • Stayed October 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank edpalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Downers Grove, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 29 June 2011

The food is not good yet expensive-- excellent service though. The hotel is in the middle of nowhere with Nice view of the mountains and lake. I have stayed at much better hotels and not paid as much. A friend reccomended it and i wanted to see it. I will not be back

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Chimmyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 February 2011

Radika is very modern and a lovely winter resort. The food is of quite a high standard, the resteraunt's prices are pretty expensive for Macedonia but it is affordable for foreigners. The hotel overlooks a lake, but don't get fooled- it's not the main lake in Mavrovo which we thought. The hotel is at a distance to the main ski fields in Mavrovo, maybe a 20minute drive, however the hotel offers a shuttle-bus service to the chair lifts. Friendly staff also.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natalid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Radika

Property: Hotel Radika
Address: S. Leunovo, Mavrovo, Republic of Macedonia
Region: Republic of Macedonia > Polog Region > Mavrovo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mavrovo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Radika 5*
Number of rooms: 8
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