-My steak was over cooked.
-I informed the waiter.
-Waiter takes it away.
-Waiter returns to say, "the chef says it was medium, do you want it cooked more?"
-i said it was over cooked. The steak was medium/well, I ordered medium..
I wouldn't normally be bothered by a cooking degree here or there, but the steak was over £20! ...Let me put this into perspective for the insolent chef who wouldn't accept that it was over done...you have to work for three hours to buy that piece of 28day aged meat. I'm not accepting it!
-The steak that replaced it was, predictably, undercooked. It was rare. Don't let YOUR ego decide how to cook a steak. That should have been MY choice @£20! However, it was tasty and tender, (once I let it rest a little,) and the bernaise sauce was nice too.
There were 10 others eating at my table. They gave good feedback on the whole. However, it was all a bit lazy. The service was lazy, we had to ask twice if our table was ready, WE had to ask to place a drinks order. Specials and eliminations from the menu were announced when only half the table were sat. The chefs are lazy, No finger bowl was offered up with the "sticky sharer". The asparagus had not been trimmed and retained their "woody" ends. The butter for bread was unsalted and NOT real butter. The food was ALL under seasoned. The roast beef was tough and carved too thick. The beef was also served pink (which for me is not a problem) but we were not informed on ordering so two guests left the meat as a consequence. There was no check back by waiting staff, sertainly not regarding my steak anyway.
All this adds up to an indictment of what's happened to pub food in this country. Too many establishments have forgotten the meaning of "hospitality". I didn't feel looked after. I experienced little more hospitality than I get at the golden arches, yet I paid a lot more for the displeasure.
I would rather a Big Mac than eat here again, I feel robbed of an afternoon. Can't even get a steak cooked medium in two goes. And don't let your ego's tell you any different, I've cooked more steaks than you've served hot dinners!
...I hate it when a waiter begins a sentence with, "the chef said......".
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