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“Dewa Phuket, Wonderful resort, great accommodation and staff”

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Dewa Phuket Resort Nai Yang Beach
Ranked #4 of 9 Hotels in Nai Yang
Certificate of Excellence
Port Elizabeth, South Africa
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Dewa Phuket, Wonderful resort, great accommodation and staff”
Reviewed 5 August 2011

Should have posted this in March, but better late than never. This is a wonderful resort hotel with staff that go the extra mile to help. We had a fabulous apartment, the facilities were great and knowing the special occasion, the management laid on extra goodies like flowers and a cake. Nothing was too much for the staff. They sorted out a SIM card and helped me to get going on my Blackberry. When my wife fell ill one of the reception staff personally took us in his own car to a pharmacy some distance away and interpreted for us so that we could get the right medication. So all in all we have decided to return again soon.

Room Tip: Stay in the Residence rather than the pool villas. More spacious, significantly cheaper and not as c...
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  • Stayed March 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tarkastad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (307)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Sydney, Australia
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 August 2011

I was a little apprehensive about staying at The Dewa in Nai Yang
after havin stayed at several other resorts and villas in Kata, Karon and other areas as with all hotels you hope the website matches the reality. Well I can say that at
The Dewa, it exceeded my expectations.

We spent 4 nights in a pool villa and once we were used to the outside shower, we loved every minute of it. The rooms were
Spacious and the plunge pool was clean. The service staff were friendly, though it helps having a Thai partner !

Wr hired a motorbike to get around and spent time eating at the local seafood restaurants and markets.

It is a quiet holiday for those wanting the Patong nightlife but the gfree shuttle got us to where we wanted in Patong.

I will definitely be staying here
Again and I get to Phuket 6 or so times a year and will definitely be staying at the Dewa.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 July 2011

During our Thailand trip we stayed in three hotels/resorts and Dewa was the last; it was also my least favourite. Arriving on an early flight from Bangkok, we arrived at 9 however we were not able to check-in till 2. The hotel did not seem full at all during our stay, so it’s hard to believe there was no room available. However they did let us use the pool while we waited.

We got a double room and while it was spacious, clean and nice, it was disappointing that we paid so much money for the second bedroom bed to be two single pushed together. Not romantic at all.

The swimming pools were lovely, although they had no shade at all, which isn’t pleasant in the summer sun. The restaurant was not great, the food being overpriced and bland. And the morning breakfast was unhygienic, with ants on the pastries and flies on the yoghurt.

Location was great because it was close to the airport, however if you want some night life there is nothing in the Nai Yang area so you will be disappointed.

While there was nothing majorly wrong with the resort, the combination of all the issues was enough to not enjoy our stay as much as I thought I would.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Aus_Bijou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2011

We stayed there after having spent a few days in Patong. Dewa is so calm and peacefull. It is intimate, just what we needed for our honeymoon. The foot was good and the staff so friendly. The complimentary bicycle was excellent to go around Nai yang! Highly recommend this place for honeymoon or Romantic escape!

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen1306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 July 2011

We spent just over a week at Dewa in early January. Our friends who live locally scoped it out and recommended a villa which due to being high season was a little above our budget. However, upon arrival we were kindly upgraded from a one bedroom apartment to a villa. The villa was very secluded and luxuriously appointed. A special mention for the bed and pillows - they were so comfortable. We had breakfast in the main restaurant which was fine - all hot dishes are made to order and were very tasty. In Thailand we always eat out at beach restaurants and Nai Yang has a good selection to choose from. All are very laid back and seem happy to cook whatever you want.

A couple of areas where the Dewa could improve: 1) the beach furniture is lacking - not enough loungers and parasols 2) beach staff seem more interested in sleeping that helping up, but very eager to close the place down before the sun sets 3) staff around the restaurant need to be more attentive - getting served could sometime take a while.

We took a look in an apartment and although very different from a villa it would serve you very well. It was spacious and well appointed.

We would definitely think of going back both to Nai Yang and Dewa.

  • Stayed January 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Roman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2011

Beautiful location but this resort lacks heart.

Pro: close to beach, air con and free wi fi

Con: disgusting service from what is supposed to be a 5 star resort. We waited 4 hrs for our room only to be told to wait another half hour as it was not ready. As we were traveling with another couple we asked for 2 sets of keys and were told no (I had to formally complain at reception to obtain a second lot) surprisingly enough the key only opens the front door and not the bedroom to which we again had to call reception to have housekeeping come and unlock for us!!! The grout in the bathroom was filthy and the room left much to be desired with inadequate bedsheets and no room for luggage. On top of this the food service was average at best with the staff speaking minimal English and not being able to provide items on the menu and providing the incorrect meal requested. In addition to this we requested transfers to patong to which were not booked when we were told they were (lucky we checked).
All in all an extremely disappointing experience to which I wish we had gone elsewhere and I would not recommend to anyone wanting 5 star service.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lovelycazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry SWales
Level 5 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 17 July 2011

Just got back from a ten night stay at the Dewa, a very nice place. We stayed some nights in a pool villa and the rest in an apartment, both very different but both great Each pool villa is surrounded by a high wall, very private. They have a fair sized splash pool each, great for a relaxing late night drink.
We actually prefered the apartments, a lot more inside space, a fair sized kitchen etc.
We ate a lot in the hotel restaurant, really good food, nice atmosphere and not that much more expensive than eating outside of the hotel.
Both large outdoor swimming pools are quite good, but I prefer to cross the road, sit on the sand drinking a cold beer and watching the waves.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank bigphil1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dewa Phuket Resort Nai Yang Beach

Property: Dewa Phuket Resort Nai Yang Beach
Address: 65 Moo 1 T.Sakoo Road | A.Thalang, Nai Yang Beach, Nai Yang, Sakhu, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Sakhu > Nai Yang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Nai Yang
#3 Luxury Hotel in Nai Yang
#3 Family Hotel in Nai Yang
#4 On the Beach Hotel in Nai Yang
#4 Top resorts Hotel in Nai Yang
Price Range (Based on Average Rates): £
Hotel Class:5 star — Dewa Phuket Resort Nai Yang Beach 5*
Number of rooms: 96
Official Description (provided by the hotel):
Integrating both resort and residential living, Dewa Phuket with its 34 pool villas and 62 one and two bedroom residences,offers the perfect retreat for the discerning traveler seeking a tranquil, tropical beach holiday amidst true Thai hospitality. Complimentary hi-speed internet & wifi, 24 hours room service, kids room, fitness room, Spa, jacuzzi, laundry service, bakery, library, close proximity to Blue Canyon Golf Course, airport and marinas. ... more   less 
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Also Known As:
Dewa Phuket Nai Yang
Dewa Phuket Hotel Nai Yang
Dewa Phuket Resort Nai Yang Beach

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