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Cachet Resort Dewa Phuket - Nai Yang Beach
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Reviews (1,260)
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All reviewspool villabamboo barjunior suitenational parkclose to the airportoutdoor bathroomone bedroom apartmentbread and butterroof terracetable tennislocal markethigh wallsmosquito sprayminutes from the airportsmall poolsmall villagelow season
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Reviewed 2 May 2014

OMG! I didn't want to leave. The Dewa is awesome. The staff are amazing. We had checked into another 'Resort' and I use that word very loosely and after one night we contacted the Dewa and immediately check out of there. Check Lesprit for my comments.

As I said the staff were more than helpful. Check in is a breeze (so was check out). You are close to the airport which is a bonus after a long flight. Planes not an issue to worry about.

The rooms.............. We stayed in a pool villa which can only be described as having your own home minus a kitchen. My only suggestion would be that it needs a bigger fridge :) So private, spacious and secluded.

2 huge pools and a games room is located on site.

The bar overlooking the beach was awesome and had the best cocktails and 2 happy hours with the best view ever.

The restaurant had a great selection for all meal times and the food was excellent. The little bakery out the front (Bread and Butter) had the bagels and baguettes and everything was fresh.

It is a 10 minute walk down to the end of the road passing dive shops, minimarts and restaurants.

This whole resort was a pleasure to stay at and we even extended our stay by another 2 nights we liked it that much..........We would have happily stayed more if time allowed.

This is a resort NOT to be missed. Thankyou for making our holiday fantastic and I cant wait until we return very soon.

Room Tip: Please disregard optional ratings these should all be excellent. There is an obvious problem with the Trip Advisor website. I would recommend a pool villa due to the pool, space and privacy.
  • Stayed: April 2014, travelled with friends
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2  Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dewa P, General Manager at Cachet Resort Dewa Phuket - Nai Yang Beach, responded to this reviewResponded 5 May 2014

Dear Sharon, we are very appreciative of your time and effort to share a rather detailed description of your experience with our readers here on Tripadvisor. Your vote of confidence is heart-warming and though we do our best to ensure all our guests are happy, we do not always meet the mark with everyone, and in your case, we are very happy to read that we have succeeded. We look forward to welcome you back in the near future, and if you do, please do drop me an email.
Warmest wishes from the shores of Nai Yang, Lillian

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Reviewed 29 April 2014

We had a pool villa and it was amazing, outdoor bathroom/shower/bath was private and not overlooked. Staff were lovely, great location. Stayed for 5 nights, great breakfast very classy. Only a minute from the beach and 5 minutes walk from main area with some great beachfront restaurants. Go for it !!!!!

Room Tip: Pool Villa
  • Stayed: April 2014, travelled as a couple
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1  Thank kev1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dewa P, General Manager at Cachet Resort Dewa Phuket - Nai Yang Beach, responded to this reviewResponded 30 April 2014

Greetings from Dewa Phuket Resort!

Thank you very much for your full marks review, following your recent stay with us. It is motivating to read and we are very glad that you have had a wonderful stay.

Have a great summer, and hope to see you back at our shores soon.

Warm wishes, Lillian

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Reviewed 29 April 2014

For 4500 Bhat (about 140 US$) we had a suite with a big living room, a complete kitchen and a balcony; breakfast included.
The hotel offers 2 swimmimg pools and is within 2 minutes walking from the beach, so the swimming pools are never crowded.
The location is very quiet, not too much night life around (although the surrounding area is not well kept and clean as other si,ilar areas in Phuket), just what we were looking for.
Within 10 minutes walking there are several good restaurants with authentic Thai food and ATM machines.
The breakfast is good with eggs made to order (dinner though is not very good, better eat outside).
The staff is friendly (usual in Thailand) and mostly quite fluent in English.
The hotel is very near the airport, but, only when outside, you barely hear an engines farway rumble of take-offs.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
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2  Thank yshargal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dewa P, General Manager at Cachet Resort Dewa Phuket - Nai Yang Beach, responded to this reviewResponded 30 April 2014

Greetings from Dewa Phuket Resort!

Thank you very much for leaving us a review following your recent stay, and we do appreciate your honest feedback. We hope to have future opportunities to welcome you back for another romantic getaway and perhaps try our Pool Villa next time.

Warmest regards, Lillian

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Reviewed 22 April 2014

What to say about Dewa - our third visit, and still the best place that we ever go to!

Wonderful hotel, great location, really friendly staff, very relaxed but still enough activities to join in with if you feel so inclined. We stayed for two weeks this time and would have loved to have been there much longer - the hardest part was having to leave for the airport and the trip home! As always we had a great time at Dewa and at Nai Yang and have returned with some fabulous memories -we are already planning our next trip!

Room Tip: Borrow the bicylces from reception - which are free - and have a cycle ride around the local area. We used them to do some shopping etc, and loved havig this facility.
  • Stayed: April 2014, travelled with family
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2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Dewa, Manager at Cachet Resort Dewa Phuket - Nai Yang Beach, responded to this reviewResponded 22 April 2014

Greetings from Dewa Phuket Resort!

Thank you for your kind words, and the team here are very happy to hear how much you enjoyed your stay!

We thank you very much for your continued support and we can't wait to see you on your next holiday in Phuket!

Until next time!

Sincerely,
Mark Stanley
Ecommerce Manager
Dewa Phuket Resort

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Reviewed 21 April 2014 via mobile

We stayed at Dewa for one night. It felt more like a budget hotel than luxury as advertised.
We booked a pool villa which wasn't by any means cheap and thought the pool looked different to photos so were not overly impressed. We were disappointed to learn that the toilet was outside. Outside shower is fine but outside toilet is not great at night especially when mosquitoes are about.
The room itself was nice though and well appointed with all the usual amenities such as safe and tea/coffee etc.
It feels like they have only just opened and are testing things out. Perhaps one to try in a couple of years when they are more established.
Breakfast was terrible. Stale bread and the cooked breakfast wasn't great either.
We won't be back. For the price we paid there are much better options in the vicinity.

  • Stayed: April 2014
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Thank poshw5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Dewa, Manager at Cachet Resort Dewa Phuket - Nai Yang Beach, responded to this reviewResponded 22 April 2014

Greetings from Dewa Phuket Resort!

Thank you for your feedback, however, I am concerned that your experience here was not as great as it could have been. I think the main issue here was your choice of room. Our pool villas are designed for comfort, privacy and most importantly to provide guests with a "whimsical" experience. They were mostly designed with the idea of romance in mind. All of the pictures on our website were taken on-premises in one of the pool villa's. All of the pictures are 100% genuine and have not been altered in any way. The room descriptions on our website are very clear in saying what amenities are located inside and which are located outside. Perhaps you would have been more comfortable in a suite room, and for that I apologize.

Mosquitos tend to be a problem in any tropical climate such as Phuket, and we do our very best to combat this problem by providing complimentary mosquito spray as well as the burn coils that are placed outside of each room by housekeeping, daily. If it ever becomes a problem that is not manageable, which is very rarely, our housekeeping staff are always available to come to spray the outside boundaries of the private pool villa to ensure that they do not bother you.

I apologize that you did not enjoy your stay in our Pool Villa room type, and I hope that you will give us the opportunity to make amends in the future.

Sincerely,
Mark Stanley
Ecommerce Manager
Dewa Phuket Resort

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