Indigo pearl as outlined from many reviews is truly a five star resort but made more so by the professionalism and helpfulness of the staff, in particular Pat one of the front house managers who deserves recognition for outstanding service. He dealt swiftly with a couple of problems resolving them immediately and provided us with a late check out and a pleasant hello whenever he saw us. Truly an asset to your staff.
Having arrived for a seven night stay as part of our honeymoon, we initially encountered a couple of problems with the room which were quickly resolved in being moved to a new room without any hassle. The pool pavilion room was beautiful and spacious.
Breakfast buffet had a full choice ranging from full English to continental to Asian and served right up until 10:30. Dinner in the Tin Mine restaurant is also good with meals starting from 250 baht and although I would expect a few more seafood dishes on the menu, with the resort being located on the coast the food is of a high quality and only a couple of pounds more than that of the beach front restaurants (which you run the risk of poor hygiene quality at the beach front restaurants).
Dissapointingly Riva and Rebar were shut on quite a few days of our stay with only one explanation for one of the days given as to its closure so did not get the opportunity to eat there.
With regards to the beachfront restaurants on the final day of our visit the military had moved in to evict all the beach front buildings, including restaurants, souvenir shops, massage/spa parlours, laundrettes to knock them down as part of a environmental national park/ beach reclaim project. The buildings were being cleared so not sure if any restaurants etc will exist along the beach now, leaving very little along Nai Yang beach.
Indigo pearl offers a variety of activities which we took part in the following. Note there are more activities available to choose from at reception than is listed on there website.
9 temple tour: an interesting trip to see a variety of of temples and the big Buddha, well planned out and the timings were adequate to have a look round and get a few photos. Nice to be driven about and get a glimpse of Phuket everyday life as well. Our guide 'Bank' was pleasant but struggled a bit with English in maybe being able to answer all our questions on the temples, but overall a good trip.
Nature trail tour: possibly the most disappointing and frustrating part of our trip. Be warned it is advertised for beginners but is anything but suitable for beginners. We expected a nice path walk through the jungle to the waterfalls (maybe our ignorance in assuming it would be similar to UK nature trails) what we got was a 2 hour walk through dense jungle where you have to climb over fallen trees, walk along dangerous sloped paths, not be able to appreciate scenery as you are to busy watching where you are walking to ensure you are not stepping in termite/ants nests or walking into massive spiders webs. It would not have surprised me to have come across Bear Grylls filming one of his survival shows there! It is not for beginners and with the monsoon season affecting the stability of the so called trail (guide having to use his machete to cut a path in places) is definitely not for beginners! The waterfall is disappointing but the gibbon sanctuary is good in that they are helping the Gibbons to be rehabilitated after some terrible situations. I would not recommend this trip and spoke to the management regarding there advertising of "beginner" level. Just so you know I am by no means unfit along with my partner being a DofE expedition leader and mountaineering assessor to which even she said it should not be for beginners.
Weekend night market trip: at 1000 baht per person should you be travelling alone this may prove cost efficient as taxi into town centre can cost up to 900 baht one way but for two people can be a pricey option. Adequate time of 2 hours at the market as many stalls sell similar items (ideal for copies of brand name clothing and souvenirs). Lots of food stalls as well including various fried insects. Then the trip also takes you into old Phuket town to walk along the street and look at the somewhat chinese architecture before taking you back to the hotel. Worth going to the market for souvenirs, don't buy from the first stalls as they are higher in price and seem to get cheaper as you proceed into the depths of the market and barter hard.
Don't forget that all prices at Indigo Pearl are also subject to tax and service charge as well adding on around 20-25%. I did not research to much if similar tours are available cheaper from different providers but liked that I knew I was getting it from a reputable source.
Happy hours are a good time to buy cocktails about 230 baht (funnily enough although you order the same cocktail they seem to change in flavour day by day based on who makes it) at the adult pool from 4-6 buy one get one free and also available at some of the restaurants as well.
Local mini marts available at the main entrance to Indigo Pearl, also at the top of the main road before turning into Indigo Pearl and just past the back beach entrance (if it hasn't been knocked down as well) . These are suitable for snack foods and drinks and much cheaper with soft drinks at 20 baht and beer 40 baht as well as a range of other goods available including toiletries etc ideal for stocking up and having an evening drink on your rooms patio/garden.
The resort is located far from Phuket town but is ideal for relaxation and Nai Yang beach is beautiful (advise to head further along the beach to what looks like an abandoned resort where the beach is quieter and cleaner and still a safe zone for swimming) especially at sunset. Should you wish to be in the hustle and bustle all the time then this may not be for you as Indigo Pearl is more of a sanctuary from manic everyday life. Good sized rooms nice outdoor courtyards with bath and pool (based on room) and pleasant surroundings. Ensure you receive a map from the front desk as you can get lost or end up taking long ways round to find areas, as there are a lot of paths.
With gym and three pools, beach on the doorstep, snooker and pool table, DVD borrowing, complimentary fitness activities (see outside fitness centre) there is a lot to do at the resort alone.
A pleasant stay and would visit again.
- Official Description (provided by the hotel):
- Nestled in its own private paradise adjacent to unspoiled Nai Yang Beach and Phuket Airport. A Bill Bensley design masterpiece and a member of Design Hotels, The Slate manifests an avant-garde expression of Phuket heritage, its rich culture and traditions with bold design and fearless imagination. A place where family legacy meets raw design, industrial beauty interrupts with unexpected elements. The all-suite property offers 177 accommodation choices, 7 luxuriously designed Pool Villas, 8 restaurants and bars, 3 outdoor pools, beach club, art gallery, fitness studio, tennis courts, 'Tin Box' kids club, award-winning Coqoon Spa, conference facilities and Thai cooking classes. ... more less
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- Also Known As:
- Indigo Pearl Nai Yang
- Indigo Pearl Phuket
- The Slate Phuket/Nai Yang