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“5 star service”
Review of The Slate

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The Slate
Ranked #3 of 9 Hotels in Nai Yang
Certificate of Excellence
Reviewed 20 August 2014

Indigo pearl as outlined from many reviews is truly a five star resort but made more so by the professionalism and helpfulness of the staff, in particular Pat one of the front house managers who deserves recognition for outstanding service. He dealt swiftly with a couple of problems resolving them immediately and provided us with a late check out and a pleasant hello whenever he saw us. Truly an asset to your staff.

Having arrived for a seven night stay as part of our honeymoon, we initially encountered a couple of problems with the room which were quickly resolved in being moved to a new room without any hassle. The pool pavilion room was beautiful and spacious.

Breakfast buffet had a full choice ranging from full English to continental to Asian and served right up until 10:30. Dinner in the Tin Mine restaurant is also good with meals starting from 250 baht and although I would expect a few more seafood dishes on the menu, with the resort being located on the coast the food is of a high quality and only a couple of pounds more than that of the beach front restaurants (which you run the risk of poor hygiene quality at the beach front restaurants).
Dissapointingly Riva and Rebar were shut on quite a few days of our stay with only one explanation for one of the days given as to its closure so did not get the opportunity to eat there.

With regards to the beachfront restaurants on the final day of our visit the military had moved in to evict all the beach front buildings, including restaurants, souvenir shops, massage/spa parlours, laundrettes to knock them down as part of a environmental national park/ beach reclaim project. The buildings were being cleared so not sure if any restaurants etc will exist along the beach now, leaving very little along Nai Yang beach.

Indigo pearl offers a variety of activities which we took part in the following. Note there are more activities available to choose from at reception than is listed on there website.

9 temple tour: an interesting trip to see a variety of of temples and the big Buddha, well planned out and the timings were adequate to have a look round and get a few photos. Nice to be driven about and get a glimpse of Phuket everyday life as well. Our guide 'Bank' was pleasant but struggled a bit with English in maybe being able to answer all our questions on the temples, but overall a good trip.

Nature trail tour: possibly the most disappointing and frustrating part of our trip. Be warned it is advertised for beginners but is anything but suitable for beginners. We expected a nice path walk through the jungle to the waterfalls (maybe our ignorance in assuming it would be similar to UK nature trails) what we got was a 2 hour walk through dense jungle where you have to climb over fallen trees, walk along dangerous sloped paths, not be able to appreciate scenery as you are to busy watching where you are walking to ensure you are not stepping in termite/ants nests or walking into massive spiders webs. It would not have surprised me to have come across Bear Grylls filming one of his survival shows there! It is not for beginners and with the monsoon season affecting the stability of the so called trail (guide having to use his machete to cut a path in places) is definitely not for beginners! The waterfall is disappointing but the gibbon sanctuary is good in that they are helping the Gibbons to be rehabilitated after some terrible situations. I would not recommend this trip and spoke to the management regarding there advertising of "beginner" level. Just so you know I am by no means unfit along with my partner being a DofE expedition leader and mountaineering assessor to which even she said it should not be for beginners.

Weekend night market trip: at 1000 baht per person should you be travelling alone this may prove cost efficient as taxi into town centre can cost up to 900 baht one way but for two people can be a pricey option. Adequate time of 2 hours at the market as many stalls sell similar items (ideal for copies of brand name clothing and souvenirs). Lots of food stalls as well including various fried insects. Then the trip also takes you into old Phuket town to walk along the street and look at the somewhat chinese architecture before taking you back to the hotel. Worth going to the market for souvenirs, don't buy from the first stalls as they are higher in price and seem to get cheaper as you proceed into the depths of the market and barter hard.

Don't forget that all prices at Indigo Pearl are also subject to tax and service charge as well adding on around 20-25%. I did not research to much if similar tours are available cheaper from different providers but liked that I knew I was getting it from a reputable source.

Happy hours are a good time to buy cocktails about 230 baht (funnily enough although you order the same cocktail they seem to change in flavour day by day based on who makes it) at the adult pool from 4-6 buy one get one free and also available at some of the restaurants as well.

Local mini marts available at the main entrance to Indigo Pearl, also at the top of the main road before turning into Indigo Pearl and just past the back beach entrance (if it hasn't been knocked down as well) . These are suitable for snack foods and drinks and much cheaper with soft drinks at 20 baht and beer 40 baht as well as a range of other goods available including toiletries etc ideal for stocking up and having an evening drink on your rooms patio/garden.

The resort is located far from Phuket town but is ideal for relaxation and Nai Yang beach is beautiful (advise to head further along the beach to what looks like an abandoned resort where the beach is quieter and cleaner and still a safe zone for swimming) especially at sunset. Should you wish to be in the hustle and bustle all the time then this may not be for you as Indigo Pearl is more of a sanctuary from manic everyday life. Good sized rooms nice outdoor courtyards with bath and pool (based on room) and pleasant surroundings. Ensure you receive a map from the front desk as you can get lost or end up taking long ways round to find areas, as there are a lot of paths.
With gym and three pools, beach on the doorstep, snooker and pool table, DVD borrowing, complimentary fitness activities (see outside fitness centre) there is a lot to do at the resort alone.

A pleasant stay and would visit again.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management Team at The Slate, responded to this reviewResponded 21 August 2014

Dear Andrew H,

Thank you for staying with us and your very positive and detailed review here on trip adivisor, It is a pleasure to read your comments and hear how much you both enjoyed Phuket and Indigo Pearl.

We will pass your comments on to the chefs and F&B teams, they will be very proud to read this! Thank you for choosing us for an event like a honeymoon that is so important and special to you both, Pleased to see your review of our dedicated team here in sunny Phuket!

We are delighted to read that you had such a great time and enjoyed yourselves very much, especially the various in-house facilities, tours etc and especially the design and grounds of our design resort.


We lok forward to seeing you here again very soon!

Warm regards,

The Indigo Pearl Team

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942 - 948 of 3,701 reviews

Reviewed 20 August 2014

Our family of four stayed for two nights at the Indigo Peal at the end of memorable trip around Southern Thailand. We were delighted with the D-buk suite on which we got a pretty deal. It worked very well - the two kids were happy in the day bed which had four-poster style curtains all around it for privacy; we had the main bed. The room was very well laid out and appointed with nice little touches like the scent burners and very nice shower gel and shampoos etc. We had a ground floor suite in one of the older wings of the hotel and the air conditioning was a little noisy and didn't particularly dehumidify the room. A suite on one of the higher floors would have given us a nicer view and a little more daylight (not that we were in the room much during the day, with so much to do outside!)

The whole hotel was wonderfully and consistently designed around the 'tin' theme. Rooms, restaurants, lobby, pools - the whole thing. Lent a very contemporary feel to the hotel.

Loved the family pool and also the large, quite empty and clean Nai Yang Beach. The direct entrance to the beach club from the hotel was a nice touch.

We enjoyed the buffet breakfast at the Tin Mine restaurant each morning. High quality and tasty... and good coffee too. We also ate dinner there once, which was good too and very reasonably priced, as well as enjoying posh sundowner cocktails one of the evenings, which were again reasonably priced.

The proximity of the various restaurants on Nai Yang beach was a big draw for us too, having a couple of evening meals and some lunch there. Phen Seafood served some particularly special food - of course at very sensible prices indeed. Lovely to eat dinner with toes in the sand watching and listening to the surf... so it was with great sadness that we heard the army were planning imminently to bulldoze the majority of the businesses along the beach. It wasn't clear how many were going to go and how many would escape. I woudn't be surprised if nearly all those on the beach side of the road disappear leaving only a few on the hotel side. If the local restaurants hadn't been there we would have been very disappointed - even given the quality of the hotel's own restaurants - and we would have ended up with a much larger bill as a result. Prospective guests might want to check the Phuket Gazette to see what happened to the beach restaurants if this would be an issue for you too.

Room Tip: Ask for a d-buk suite higher than the ground floor to get a nicer view and more natural light.
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank NickTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management Team at The Slate, responded to this reviewResponded 21 August 2014

Dear NickTourist,


Thank you very much for your great feedback following your recent stay at our resort here in Phuket. We are delighted to read that you had a great time and enjoyed yourselves very much, especially the various in-house facilities and especially the design and grounds of our resort.
The beaches are being cleaned up and re organized now, in a very short time the natural beauty of the Phuket beaches will be back and create a truly tranquil beach experience.

We hope that it will not be too long before we will have the pleasure of welcoming you back to Indigo Pearl.

Warm regards,

The Indigo Pearl Team

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Reviewed 20 August 2014

From the moment we arrived at the hotel, we were astounded by the architecture and level of service. We stayed for 13 nights as a couple in August 2014.

The hotel is truly unique and I personally loved the tin mining theme.

Our hotel room was the D-Buk suites and it was huge for two people, with a lone standing bath and a separate shower and the most comfortable bed, ever, we never wanted to leave the room! This room also had two balconies.

There was lots of choice at Breakfast, from traditional English, American (waffles etc), pastries, to dim sum, congee and freshly made noodles. They also had thai food that rotated daily. We really enjoyed it!

The Adult pools were extremely relaxing and pool staff attentive, they bought us cold towels, ice lollys and iced water. Actually, all the staff in hotel were helpful.

Cleanliness of the hotel was immaculate, our room was always well made and generally the grounds were lovely

Beach is literally behind the hotel, with lots of restaurants available. We went to the Octopus restaurant most nights! And had a massage at the Massage school - highly recommended!

If you're thinking of booking this hotel, then you definitely won't regret it!

Room Tip: D-buk suites are a great size for two. Probably would've gone with Pool Pavillion next time for...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Stephanie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management Team at The Slate, responded to this reviewResponded 20 August 2014

Dear StephanieY,


Thank you for your kind words about our food and particularly our team here at Indigo Pearl! I am pleased to know that we were able to provide you with a "Flawless" experience so happy you enjoyed the Design, rooms and our selection of pools during your two week visit!

Wishing you well and looking forward to welcoiming you back very soon!


Warm regards,

The Indigo Pearl Team

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Reviewed 19 August 2014

We enjoyed three nights at Indigo Pearl as part of our honeymoon. Great unique design all around the resort. There were lots of different places to explore before even stepping outside the hotel. We loved the two adult only pools. These were part of the reason we chose this hotel. Lunch by the pool was very enjoyable and good quality.

The room was spacious although the outdoor bath was a little bit pointless. Nice honeymoon benefits including sparkling wine, fruit and flowers on the bed.

The beach area is long. Lots of shops and restaurants to choose from. We enjoyed Fiesta the most. We would have eaten in the hotel in the evening if the food had been more reasonable or if there had been an offer. Cocktail hour was good though particularly at Rebar.

Overall Indigo Pearl had its own character and felt very spacious. I would definitely go back.

Stayed: July 2014, travelled as a couple
2  Thank rachel125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management Team at The Slate, responded to this reviewResponded 20 August 2014

Dear rachel125,


We would like to thank you very much for your wonderful review of our resort following your stay with us last month. So Happy that you enjoyed the unique Design and the comfort and size of the rooms, that along with the pool selection!

Will pass your comments on to the chefs and F&B teams, they will be very proud to read this! Thank you for choosing us for an event like a honeymoon that is so important and special to you both, Pleased to see your review of our team here!

We look forward to the pleasure of welcoming you back to Phuket and The Indigo Pearl!

Meanwhile, with best wishes from all of us here in Thailand.


Warm regards,

The Indigo Pearl Team

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Reviewed 18 August 2014

Architecturally well designed hotel with lots of attention to detail. Two adults only pools - very enjoyable for peaceful and relaxing retreat. Additional positive elements:
- Spacious, attractive room with large balcony.
- Very nice sandy beach. Especially at low tide the beach is very broad and long.
- Beach is a quiet location and very relaxing atmosphere.
- Friendly and helpful staff. Provided use of gym shower and change room, and hotel facilities on last day when we had to check out early, but flight was late at night.
- Hotel was very accommodating to our requests, except to have a late check-out.

Less positive elements:
- Newly trained staff were not well informed about hotel's own information. Would be good if newly trained staff receive better training.
- Menu at main restaurant is limited. Especially the breakfast buffet is limited, but adequate for a few days. After a few days it can get boring.
- Although rooms are surrounded by lots of plants it do not have any views. It does create privacy, but one would expect good views at a beach hotel - which is lacking at Indigo Pearl.
- The hotel is relatively spread out. It provides good walking exercise, but may be quite a bit of walking for those not used to walking long distances.
- Had a bed and mattress stored in hallway outside our room for full duration of our stay. Would have been fine with furniture being stored temporarily in hallway for a day, but not as a permanent feature.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Henri V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management Team at The Slate, responded to this reviewResponded 18 August 2014

Dear Henri_yyz,

Greetings from Sunny Phuket and Indigo Pearl! Thank you for staying with us and providing very detailed comments on the resort we truly appreciate feedback as a means to improve and meet and beat guest expectations, we will be looking into your points and improve upon the areas that we have missed and need a bit more attention.

Thank you on the very positive feedback as well, it was nice to read you enjoyed the design, architecture, Adult only Pools , the rooms size and design , along with our heart of the hotel the team here at Indigo Pearl! We see they also assisted on your requests as expected and they will be very pleased to read this!


Thank you again and we hope to see you again very soon here in the north of Phuket!

Warm regards,

The Indigo Pearl Team

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Reviewed 14 August 2014 via mobile

Amazing and beautiful interior and decoration.
I love this hotel with great service, professional staff and especially interior....the hotel has every thing we need, We do love all many type of food and drink to have for breakfast.
Thank you for shinny and lovely bag^_^

Stayed: April 2014, travelled as a couple
1  Thank Aliss A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management team at The Slate, responded to this reviewResponded 16 August 2014

Dear Alis A,

Hello from Sunny Phuket!

Thank you for taking the time to review and comment on the resort and the team here at Indigo Pearl!! We are very happy to see how much you enjoyed the hotel team and food and drink!

Along with our Indigo beach bag!


Look forward to seeing you again!!

Warm regards,

The Indigo Pearl Team

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Reviewed 13 August 2014

A beautiful hotel resort very close to the airport and ideal for a quiet 3 days after long haul flights. We had a pool pavilion which was just lovely. Lots of wardrobe space, large bedroom area with seating. Beautiful shower room and an outdoor bath. Unfortunately the outdoor bath was overlooked by upstairs rooms so not used to its full advantage. The pool was shaded and was a welcome relief from the temperatures. Large day bed in the shade and an outdoor eating area, perfect for room service! The hotel design is unusual and you can see how it has won awards. Staff were very helpful, food was excellent in the Tin Mine, Underground Cafe and Rivet Bar. Pay attention to the signs as it is easy to get lost in the labyrinth of paths and buildings which look identical. A small problem in an overall wonderful stay. Would love to come back!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 295Fiona_Mc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EXECTeam, Management team at The Slate, responded to this reviewResponded 14 August 2014

Dear 295Fiona_Mc,

Thank you for staying with us and our very kind review here on Tripadvisor!! It was great to see the comments on the resort from, room size and comfort, pool selection and our UNIQUE design! The Chefs will be proud and happy to see the comments on the food here!!


Great to see that you had such a relaxing time here in Phuket!


Looking forward to seeing you again very soon!


Warm regards,


The Indigo Pearl Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Slate

Address: Nai Yang Beach & National Park | 116 Moo 1 Sakhu, Thalang, Phuket, Nai Yang, Sakhu, Phuket 83110, Thailand (Formerly Indigo Pearl)
Region: Thailand > Phuket > Thalang District > Sakhu > Nai Yang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Nai Yang
#2 Luxury Hotel in Nai Yang
#2 Spa Hotel in Nai Yang
#3 Top resorts Hotel in Nai Yang
#3 On the Beach Hotel in Nai Yang
Price Range: £116 - £527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Slate 5*
Number of rooms: 177
Official Description (provided by the hotel):
Nestled in its own private paradise adjacent to unspoiled Nai Yang Beach and Phuket Airport. A Bill Bensley design masterpiece and a member of Design Hotels, The Slate manifests an avant-garde expression of Phuket heritage, its rich culture and traditions with bold design and fearless imagination. A place where family legacy meets raw design, industrial beauty interrupts with unexpected elements. The all-suite property offers 177 accommodation choices, 7 luxuriously designed Pool Villas, 8 restaurants and bars, 3 outdoor pools, beach club, art gallery, fitness studio, tennis courts, 'Tin Box' kids club, award-winning Coqoon Spa, conference facilities and Thai cooking classes. ... more   less 
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Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket
The Slate Phuket/Nai Yang

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