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“A convenient, cheaper location and Karon beach was so much CLEANER & NICER than Patong.”

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Sugar Marina Resort - ART
Ranked #52 of 132 Hotels in Karon
Certificate of Excellence
Singapore, Singapore
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A convenient, cheaper location and Karon beach was so much CLEANER & NICER than Patong.”
Reviewed 25 June 2012

We have a group of 10 people stayed on June 2012, booked 4 rooms with Pool Access, paid S$87/nite (2106Bath). Staff was polite, room & tiolet are very clean, we had a comfy king size bed, every room had a sofa bed (single). Impressed with MAC devices provided that can serve internet from 32-37" TV. Wifi was free.

*Never never ask for extra bed cos they will only cover over the sofa bed with proper bed sheet, blanket, pillow with breakfast, all this charged 1000Baht per nite (breakfast only costs 115-160B). Try asking for FOC pillow, blanket & extend chk-out (charged 200B/hr extended)

All of us loved the pool access room, fantastic! Most of the time guys & kids will jump into the pool once we reach hotel room. Guys also enjoy their wine/beer in the pool. But due to the glaring noonday, can't open curtain or seat at balcony b4 5pm+ :( simply enjoy swim at nite till 11pm++ as long don't make noise (pool closed at 8pm)
Simple basic buffet breakfast was good if u are not fussy.

2-5 mins walks to the beach, massage, mini mart, shops & eatery places. *UP Seafoods (eatery name) is not advisable to try*. 10-15mins walks to Karon nite pasar malam (nite market open ard 5pm, closed at 10++pm. Out hotel turn left to the other end road). Compare price to Patong shopping, here are much cheaper. At Patong same slipper 100B here 69B, same kid's watch 200B here 100B.

I had stayed Patong twice, over all compare to Patong, Karon was a great convenient location, quiet, cheaper and beach was so much CLEANER & NICER if u do enjoy beach not a shopaholic!!!

Pay 200-300B tuk tuk drive 8-10mins to Jungceylon Shopping Mall & big supermarket "Big C" in Patong.

Thumb up!!! I will stay Sugar Palm Resort Karon again ;)

Room Tip: Just pay a little more and stay at the pool access room, good experience !!
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  • Stayed June 2012, travelled with friends
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    • Cleanliness
    • Service
Helpful?
1 Thank Es L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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765 reviews from our community

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Traveller tips help you choose the right room.   Room tips (88)
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Australia
Level Contributor
510 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
Reviewed 19 May 2012

I specifically booked another room after reading negative comments about the pool access rooms. On arrival we got upgraded, and I wasnt sure about it at first, but we were only there for pre and post an island stay. The rooms were good - had apple tv, free wifi etc - I had no issues of it being slow. Free drinks and chocolate bars in the mini fridge which was a nice touch.

The pool could have done with a good scrub and more shade and beach chairs, the walls are thin. For my early March stay I thought AUD$109 a night including breakfast was overpriced - but then I havent been to that part of Thaialnd since 2007.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank lost_nomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 May 2012 via mobile

Booked this hotel through hotels.com after Looking at the pictures and reviews we thought it was a safe bet. Upon arrival I had thought that we were at the wrong hotel as it didn't look like the pictures at all, I had to check my reservation email to ensure I was at the correct place.

Whoever the company is that marketed this place did a great job because it is completely falling apart.

Around the hotel is mostly massages, bars, and suit stores. Be prepared to be hassled every 20 feet.

They do offer free Internet which is convienent but for the price you pay per night, the Sugar Palm is still a bad value.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2012

The pool access room was everything we expected for the money we got it at...about USD60 per night after online booking discounts.

Room Tip: Pool Access Rooms!
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  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank CA79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2012

We stayed for 2 nights at Sugar Palm. Great location, really close to Karon beach, lots of restaurants and shops. The rooms were really clean, with nice bathrooms and a big bath. Big swimming pool but not a lot of shade outdoors. The exterior of the hotel was looking a little worn. Staff weren't too friendly or helpful. Was nice for a couple of nights, but I wouldn't rave about it.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank AimsC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
140 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 18 April 2012

I had booked Malai House, but as it was the low season I was upgraded to Sugar Palm Resort instead - room was big as was the bathroom.

Rooms were clean, in-room safe & free wi-fi (although very slow); I didn't try the breakfast.

Location is excellent - in a quiet loctaion but only 5 mins walk to the beach! Free beer & soft drink in the fridge every day!

They need to provide more sunbeds and also some umbrellas by the pool - there are hardly any beds there and so no-one stays around the hotel during the day. This is short sighted management as more people there during the day means more potential customers to buy lunch/drinks/ice creams and would make the place feel a bit more lively

They charge THB1,000 for their car to take you to the airport which seems a bit steep......

  • Stayed April 2012, travelled solo
    • Value
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Helpful?
1 Thank mapmanish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2012

We arrived at the hotel and paid for the pool access room, which we had booked online 5 weeks prior to our arrival and were then told that the room was not available so we would have to stay in a standard room for the first night. After 45 minutes negotiating to get our money refunded for the first night we finally got shown to the standard room which was dark and shabby. When we were moved to the pool access room the next day there was no apology for the cock up and the staff's attitude was appalling throughout the whole stay, especially when we asked for an ice bucket to take to the room! We broke a water glass and was charged for this and another guest lost a teaspoon and they charged him and they even tried to charge us for plastic cups! They did not have half the items on the room service menu and whenever you called reception you were either not understood or passed to five different people. On check out nobody asked about our stay. Wifi was not working and the mac in the bedroom never picked it up either. Very few sun loungers by pool. Telephone would ring in mornings waking us then nobody there. Would not stay at this hotel again due to staff rudeness. If you do book this hotel then get a pool access room as the standard rooms are horrible! Only positives were great location and nice food (when you could get any).

Room Tip: Pool access/view rooms are by far the best.
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Service
Helpful?
Thank laura w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sugar Marina Resort - ART

Property: Sugar Marina Resort - ART
Address: 542/1 Patak Road, | Karon Beach, Muang, Karon, Phuket 83100, Thailand (Formerly Sugar Palm Resort, Karon Beach)
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Romantic Hotel in Karon
#43 Luxury Hotel in Karon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sugar Marina Resort - ART 4*
Number of rooms: 221
Official Description (provided by the hotel):
Our exciting new resort concept brings art into every aspect of your stay. Check out the cool eye catching sculptures and displays made from everyday hotel items that will tempt you to take a photo. But more than this, each creative piece of installation art is produced by our own team of staff whose talent goes beyond their gracious hospitality. The installation art has a stunning visual effect that will make you smile from the mighty stack of chairs on the lawn to the paintbrush towel hangers in your deluxe room. Check out the oversized staff photo gallery, huge mobile made from pencils, the upside down umbrellas display and the facilities wall full of TVs to name just a few. There are so many artistic delights to discover at Sugar Marina Resort-ART-Karon Beach. ... more   less 
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Also Known As:
Sugar Palm Karon Hotel Karon
Sugar Palm Hotel Karon
Sugar Marina Resort - ART Phuket/Karon

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