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“great little central hotel, shame about the restaurant staff.....”

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Bamboo House Phuket
Ranked #56 of 132 Hotels in Karon
Certificate of Excellence
London, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“great little central hotel, shame about the restaurant staff.....”
4 of 5 bubbles Reviewed 31 August 2014

We love this little hotel. To us its more of a Boutique Hotel and we like that. The FRONT DESK STAFF are amazing, so friendly and helpful. They know you and remember you. They found us a private driver for a day trip with just 15 minutes notice and it was cheaper than any of the taxi drivers and the same price as many of the other drivers promoted here on TA.

The location is excellent. its about 100 metres from the beach, right in the middle of town close to shops, bars, and restaurants, but because its set back from the road we dont hear the traffic. The pool is great if you want somewhere to chill out other than the beach. Not alot of chairs so best to be early if you want space.

Rooms are good - big. Wifi in rooms is good. We like the pool side view rather than the other side. Bathrooms are a little weird with the window between the main room and the shower but the curtains make it fine.

The breakfast is okay, choice of eggs, a couple of fruits, cereal, tea, coffee, and some pastries.

The one real disappointment is the RESTAURANT STAFF, they are the most miserable, bored, and unfriendly people we have met in our journeys in Thailand. They obviously are paid a wage and really dont care about customer service as even a smile seems too much for some of them. I would like to say that this was down to a bad day but it was exactly the same last year if not a little worse. We think the younger staff are following the older grumpy ones into terrible customer service. As Ive said they were the same last year so apart from breakfast we just choose never to spend our money at the restaurant instead we walk just past the bamboo mart on the right to a little local restaurant where the family is so nice.

Room Tip: Pool side we prefer. No lift so choose lower levels if you dont like walking not the bottom floor...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank wzvk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
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    35
    4
    5
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31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Long Beach, California
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 3 July 2014

Stayed here for one night in June 2014. Very friendly, helpful staff. Convenient location (about 3-5 minute walk to beach). Unfortunately, I was on the fourth floor, and construction work was being done on the fifth floor. Loud banging on the walls and ceiling until about 5:30pm. This wasn't too bothersome, thought, as I was out and about during the day. Continental breakfast was good, not great. Small pool, but the beach is just down the road...

Room Tip: The TV doubles as a computer, or you can connect to hotel's WiFi.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanK124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 May 2014 via mobile

The idea was to spend 3 nights at the Bamboo House before a dive trip on a liveaboard but after the latter had been cancelled we ended up staying for 7 nights! Having booked through Agoda for about 30-33 euro a night we were very pleasantly surprised by the service in Bamboo House. Breakfast with a choice of eggs and bacon/sausage , cereals, fruit, salad, hot Thai dishes and excellent coffee are included as are beach towels that come in a beach bag and are replaced every evening. The room was nice and had bamboo decorations. Free, good working, wifi in the room and even an Apple Mac mini plugged into the TV screen. The staff was very helpful and friendly. The location within a 5-minute walk from the beach, on a street full of restaurants, bars and massage shops is convenient. And there is a pool! Only point of improvement for us: the pillows are huge and extremely firm, too firm for us. All in all: an excellent choice!

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Stephanie1234_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mui Ne, Vietnam
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 May 2014 via mobile

We stayed here during the low season. We got a very good rate as a result which was good value but it might nit be as good a value during the busier season. Rooms were clean and nicely decorated with bamboo. Pool is small but was not too busy as was low season. The beach is 10 mins walk so even if pool is busy u can go there. Chairs on beach cost 200 baht a day. Breakfast very good here. Buffet style with western and local choices. Found dinner in restaurant expensive. staff in restaurant not as nice as staff at reception who I found very nice and useful. Lots of restaurants beside hotel which are very good and cheaper. Also foubd tours and laundry cheaper on street than in the hotel. Overall I would recommend the hotel to friends.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

We stayed there for 3 nights this April. The room was clean, even though the hotel is located on a busy street, we didn't hear any noise at night. Bathroom was clean and looked pretty nice. The hotel provides pool towels in a special bag which is very convenient to take to the beach, that was literally 3 minutes walk. The swimming pool was tiny, located next to the dinning area and 30 meters away from the street. It'd perfect for kids, but since we came there to enjoy the beach, we didnt spend any time at the pool. The breakfast was very basic - eggs, rice, some vegetables, fruits and bread. The only thing i didnt like was the service - whenever we came to the breakfast (early morning or around 1030) there were no clean plates, glasses, most of bowls with food were empty, so every time you wanted to get something you had to wait till the stuff brings it. I cannot say that the waitresses were friendly - every time i asked for a plate they looked at me like i was asking for some special service, not the basic one. But in overall we enjoyed our stay stay there - perfect place for people who wants to spend a couple of days in Karon and don't want to spend to much money on accommodation

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

Stayed there in March/April. The hotel's location is great, beside main street on Karon with many ammenities very near by. My room was facing the busy street but I would not say it was difficult to sleep-could barely hear the noise outside. On the other hand the air conditioning in my room was quite noisy.
On the first day I moved in, there were ants in the bathroom and wardrobe, which was not that pleasant to see, but I have spoken to numerous people in Karon and they had similar problem in all the hotels.
The staff were very friendly, but lacked knowledge of English (as most of the people in Thailand), to be honest I didnt find this to be a big problem-they were always smiling!
The room service was excellent, as promised, they left 2 bottles of water free of charge every day, changed towels, changed bed linnen etc...No complaints whatsoever!
The breakfast was standard-rice, fruit, omelette, pastry, juices, coffee/tea. The hotel restaurant (in the evening) though was a bit pricey (compare to other places in the same area) but food was of a very high quality!
Overall would highly recommend this place.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelKat05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 26 March 2014

We stayed at bamboo house for one week.
The hotel is located in a busy street, with a lot of shops, bars, restaurants, but its not disturbing to the rooms of the hotel. The room was nice, clean, the only thing i missed was just a balcony. It hadn't, and it was no place to sit outside really.
The restaurant at the hotel was really good, Nice food, nice staff, good prices, we ate there almost everyday because of it.
What really surprised me, is that with this nice restaurant and nice food for dinner, the breakfast was terrible, nothing to choose from, the worst ever, so i advise to skip it, and eat somewhere else.
The staff at the hotel was friendly and helpful.

The stay was ok, we enjoyed the days in the beach and all the things you can do in phuket.
But i have to say it was bit negative that 90 % of the tourist in karon were russian, and they act very rude and behave bad, towards the locals, and other tourists.
So they need to work on their behavior, and smile and be polite.

All in all i recommend thsis hotel if you want low price, and an really ok experience.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom1234717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bamboo House Phuket

Property: Bamboo House Phuket
Address: 492/1 Patak Rd | Karon Beach Muang, Karon, Phuket 83100, Thailand
Phone Number:
Region: Thailand > Phuket > Karon
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#41 Romantic Hotel in Karon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bamboo House Phuket 3*
Number of rooms: 49
Official Description (provided by the hotel):
Bamboo House Phuket is an ultra stylish boutique hotel offering a unique combination of sleek yet minimalist decor with a bamboo theme echoed from the pool garden outside all the way through to subtle details in every room.With top of the range hi-tech amenities and inclusive high-speed wireless internet available in each room, Bamboo House is the ultimate choice in providing all of your needs whether for work or for play. ... more   less 
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Also Known As:
Bamboo House Phuket Hotel Karon
Bamboo Hotel Phuket
Bamboo House Phuket Karon

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