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“Second stay and still fantastic!”

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Karon Phunaka Resort and Spa
Ranked #64 of 132 Hotels in Karon
Certificate of Excellence
Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Second stay and still fantastic!”
4 of 5 bubbles Reviewed 8 June 2013 via mobile

I stayed here with my partner in February/March 2013 for my 30th birthday. This was our second stay within 12 months and it was as fantastic as the first time. Our room was on the highest part of the premises and we had a corner room so had an excellent view. Being in thus part of the resort meant one less flight of stairs too which was a bonus. I absolutely love the friendliness of all the staff there, always smiling and saying hello. The room is cleaned daily and breakfast is delicious. We had dinner once which was the Italian buffet night and the food was brilliant. The staff helped my boyfriend organise a gorgeous bunch of red roses for the day of my birthday which were delivered to our room as a surprise from when we got back from the beach. The walk to the beach and main street is really not that far and we felt pretty safe walking around at night. The one thing I would suggest is if you need laundry, there are plenty of local places that do it much cheaper. Other than that, can not fault this place and really looking forward to another trip there next year.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank box83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
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    13
    5
    5
See reviews for
36
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 4 June 2013 via mobile

Friendly staff, clean and quiet. Perfect place for a total chillax holiday. Infinity pool over looks karon from the mountain .. and pool bar staff mix a great mai thai. Towels, robes & deck chairs all provided. Just bring ur swim suit & good book.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yulia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Krung Thep, Thailand
1 review
5 of 5 bubbles Reviewed 6 May 2013

I've stayed at this hotel for 3 days. It's very good memory for me and would like to come back again. The rooms are spacious, luxurious, stylish, and comfortable, with the fantastic view from the hotel room and from the pool. It is the private and relaxing place you should not miss. The service is really excellent. All staffs is friendly, serviced-mind, and polite. Breakfast is very nice, good view from the breakfast area. I would recommend everyone to experience your time here!!!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanny188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
5 of 5 bubbles Reviewed 30 April 2013

Only positive things to say about our 3 night stay. Service was friendly and polite from the outset; clean spacious rooms with a fantastic view over Karon and out to sea; and great views from the pool. Jacuzzi was the icing on the cake.

I wouldnt be put of by the hillside location, the 5 minute walk from the town to the hotel isnt really steep at all; and although the roads inside the hotel are very steep there is a lift to each of the villa complexes. Some have complained about the lift but for me it added to the novalty and character of the hotel.

Would definitely recommend and stay here again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jbbennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 28 April 2013

1. Make sure of beach bag, laundry bag, slippers. If you don't see these things, report immediately, because when you check out they will claim these stuffs (when they never put it there in the first place), even search your luggage if they are not there. They will charge you crazy.

2.Don't bother to pay more for room with outdoor jacuzzi, the Jacuzzi is very old and dirty, maybe they never changed it from the first they built the hotel. You wait forever to get the hot water come out.

3.The food is tasteless and they charge for everything. Even for a cup of coffee or cappuccino.

4.The

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dessy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaronPhunaka, Public Relations Manager at Karon Phunaka Resort and Spa, responded to this review, 17 July 2014
Dear dassy_r

We thank you for leaving the review, your opinion is very important for us.
It is sorry to hear that your stay with us was not so pleasant. We must say that our special Coffee promotion gives guests a chance to enjoy morning coffee for 45 THB only. Moreover we improved the check in system so now you have a chance to check all of the room facilities together with Reception staff to avoid any misunderstanding that you've mentioned about.

We sincerely hope you'll choose our Resort as an accommodation for your next visit.

Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donetsk, Ukraine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 April 2013

We stayed with my partner 10 days. Even despite we lost 2 days because we did not get on plane in time it did not spoil our rest. This hotel has friendliest staff. Unlike some reviewers I can tell they do understand English good and I had answers to ALL my questions. Breakfast was not amazing but still rather tasty and with nice omelette. This hotel has only one small minus that can be overcome easily with a positive attitude to life. Minus it its location if you go on foot because of insects dogs and rats on the way. But that is reality of Thailand and hotel has nothing to do with it. Staff is great in organising special offers like Songkran party at the pool. Pool is rather good, not huge but still nice. Yes there were insects but staff cleaned them out fast form lifts and all other places. What I simply adored there is VIEW! the view of Karon is amazing, and being distant from noise is perfect as well. I can advise this hitel to every couple who wnats good romantic time! Thank you Karon Phunaka!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RamaJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 25 April 2013

First night in the hotel and already had a terrible experience. Simply tried to ask fork and spoon from the room service and was told in broken English "one fork one spoon 100 baht". When asked if it was merely deposit, the question was repeated "one fork one spoon 100 baht ok". When asked if we could be referred to someone who speak English, the wait staff proceeded to joke over the phone with her colleague in Thai - presumably on how we 'didn't understand' her English.

Will never repeat stay. Will never recommend to anyone ever.

And btw, once the lift novelty ended - it became a hassle. It moves freaking slow

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Rudytan2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaronPhunaka, Public Relations Manager at Karon Phunaka Resort and Spa, responded to this review, 17 July 2014
Dear Rudytan2000

It's a pleasure to see your review to have a chance to improve our service.
It's been a lot of changes over passed year. We must say that it is absolutely true that a 4 star hotel must have staff who can speak proper English. That is why nowadays our hotel has very well speaking Guests Relation Agents who can assist you in every way.

The Restaurant policy also went through some changes. You're welcome to see our improved Resort the next time you visit Phuket Island.

Best wishes,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Karon Phunaka Resort and Spa

Property: Karon Phunaka Resort and Spa
Address: 22/1 Soi 22 Thanon Patak, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#27 On the Beach Hotel in Karon
#34 Spa Hotel in Karon
#34 Romantic Hotel in Karon
#46 Luxury Hotel in Karon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Karon Phunaka Resort and Spa 4*
Number of rooms: 86
Official Description (provided by the hotel):
Hide yourself away from the world in a hillside paradise in Phuket, Thailand. The individual villa-style buildings of the Karon Phunaka resort and spa are set amidst a lush forest and scattered down Naka Mountain in true tiered wedding-cake style. From every almost every point in the resort, you'll have sea views to die for, floor-to-ceiling windows in your Deluxe bedroom that bathe the room in natural sunlight and a balcony with your own private Jacuzzi tub. ... more   less 
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Also Known As:
Karon Phunaka Hotel Karon
Karon Phunaka Resort And Spa Phuket

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