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“3 week family holiday staff excellent ,hotel spotless”

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Princess Seaview Resort & Spa
Ranked #118 of 132 Hotels in Karon
Woodhouse Eaves, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“3 week family holiday staff excellent ,hotel spotless”
5 of 5 bubbles Reviewed 5 August 2014

Fantastic ,staff Mr Talipac & Wassana to name but a few made our holiday special,problems we had with room,sorted out ,breakfast was mainly asus ian but you could ask for poached egg and bacon cooked fresh every morning. Rooms were spotless,maids worked hard,out of the way of everything so quite ( apart from when we were invaded by Chinese ) 200 baht Tuc Tuc down to Karon or Kata beach. Phuket changed a lot though,not been for 7 years.....run down,roads/paths not maintained and some dangerous, beaches were dirty and military had gone in week before we arrived and 'cleaned up beaches' removing all sunbeds from all beaches,litter, sandbags erosion broken bottles,such a shame,hopefully this will get sorted. Do not go to Phuket zoo, we went back after not visiting for 7 years, animals kept in appalling conditions,clearly distressed,do not waste your money as it doesn't go on the animals,no maintenance done,dreadful,should be shut down.

Room Tip: Pool access or pool lagoon room with waterfall ( private)
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Penny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Newcastle-under-Lyme, United Kingdom
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 17 April 2014

My friend and I were staying at the Secret Cliff Hotel just outside of Karon. Upon arrival at Secret Cliff we were told there had been a mistake with our booking and that there were no rooms available for us to sleep in for that evening only. Princess in Karon is a sister Hotel of Secret Cliff therefore, they arranged for us to stay at the Princess Hotel for that evening only. My thoughts on the Hotel...

Postives: The room was very clean, spacious, light, comfortable and the shower was fantastic. I slept well!

Negatives: Upon check-in and check-out the staff were pretty miserable. The receptionist that checked us in was very robotic and said all of the 'correct' things they are trained to say however, she was miserable and highly ungenuine. I felt like a number. The hotel appears to be set on the beach...it really isnt. Its a far walk away!! To walk into town it took us around 20 minutes which is ok however, at night in the pitch black we struggled to find/see the hotel. The hotel was very quiet, almost a ghost town. We were offered a free breakfast...this wasnt great..as much as it was free. We arrived at approx 9am, the pancakes werent pancakes...they turned out to be fried bread! The omelette station...we both wanted omelettes but there was no member of staff available to make us any. The eggs...there was one left...which was cold and obviously cooked a good while ago. Again the cooking station was empty...no member of staff availble to cook them for us and we were unable to make them ourselves as we werent allowed! We could also see a rubbish tip in the distance from our balcony in our room.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HeartSummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 12 December 2013

First time in Phuket ; stayed here for 3 days in May 2013.The Karon beach is a bit far from the hotel.Though the hotel offers free drop and pick up to & from the beach, the timing is not very comfortable.The last pick up vehicle from the beach is at 5 p.m. Food was good though a bit expensive. Breakfast was alright. Restaurant staff was very friendly and polite and offered very good service. But one lady in the reception was weird - totally unfriendly,Rude and Impolite. Inconveniently located, to reach the main streets with stores and restaurants with better quality seafood at more reasonable prices. Reaching Patong & getting back is a pain as it is far & u have to rely on Taxis or Tuk Tuks . The pool is nice and the rooms are very neat and well maintained !!Very quiet place & reasonable room tariffs! The rooms offer only distant views to the sea ,as the sea is a "Kilometre" away !!The views to the surrounding hills from the rooms are pleasant !! But a tiny balcony with no privacy as they face the pool !!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArunTomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrikstad, Norway
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 July 2013

The hotel and the staff very very good...We have stayed at hotel 5 times in a few year.. Going back already in november and in march NeXT year..The pool very big and Nice and rooms the best.and the view, looking at the see..very very nice..And only 15 minutes going to Karon or Kata...The beachbus very often and Nice People..
We are so looking forward to visit NeXT time..its Our second home...And we will come back again and again, says mom&papa

Room Tip: I think all rooms are good, but we have always been high floor..
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Inger252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 16 May 2013

This is my 2nd trip to Phuket. I stayed around Patong Beach the first time. This time round, we stayed from 10-12 May.
The positives - Well-maintained, warm water pool. Quiet and peaceful because it is far from the main street and Patong beach. Better than average massage experience
The negatives - Unfriendly staffs. Expensive for average food at the restaurant but we have no choice as we were tired and back to resort late. Inconveniently located, to get to the main streets with stores and markets, and restaurants with better quality seafood at more reasonable prices, you have to take tuk tuk or taxi. The resort also charge a high price for wifi, including paying 120Baht for one-hour wifi. I will not recommend anyone to stay here on your first trip to Phuket, and want to visit the stores and resto the Patong beach area has to offer.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TobyNg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Karon hotels

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 May 2013

We stayed at Princess Seaview Resort & Spa, Karon Beach at the beginning of May 2013 and would not recommend this hotel to anyone!

The good parts- the room was clean and they cleaned them well each day. We had ocean and mountain view room/balcony which was a great view. The rooftop pool was nice, big, clean. It was empty every time we went to use it (which was mostly good) and they had a nice spa section (which was good when it was turned on). Terrific views from the pool level.

The bad parts-
However the pool bar was rarely staffed, the pool jets and waterfall was not often on, and there was no atmosphere up there whatsoever. When there were staff in the pool bar they ignored and seemed disinterested in serving you.

Staff at this hotel were very unfriendly and we would even describe some of them as very rude. The hotel caters for Russian tourists (we only heard/saw Russians there) and none of them- staff or other tourists- offer any smiles or friendliness whatsoever. It was a very negative even hostile feeling hotel.

Breakfast was also a real let down, you are rarely greeted by staff when you enter and when I asked for a little bit of milk for my coffee, staff were very rude about it. Also, most of the breakfast food is covered in flies (so you only want to eat the hot stuff in the bain-marie's which is covered). (One day we had booked a tour which left early in the morning and since they had brekkie all set up we asked to grab something quickly to take with us on the tour, but they refused to allow us to do this as the official breakfast time hadn't started. This is technically fair enough on their part but shows how unaccommodating they were towards us).

The bed was extremely hard and the pillows were useless. Both my husband and I had sore backs and necks during our stay at this hotel. Sheets and pillow-cases were clean/fresh but were stained. Water out of the shower smelled a bit off too.

Had to pay for internet use which isn't a big deal but a lot of hotels now offer this for free. They had free wifi.

Overall we wouldn't encourage anyone to book this hotel and even if we was offered free accommodation there- we wouldn't go back.

We also stayed in Patong at- Citrus Heights and Sea Sun Sand Resort & Spa- both really great. We have previously stayed at Karon Sea Sands Resort (back in 2010) which was ok (nice rooms, nice pool and staff were friendly but the plumbing stank).

Room Tip: If you don't get an ocean view, your balcony can be literally looking across at the doors of oth...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 21 April 2013

Stayed in January 2013, 3 adults, 2 teenagers. We stayed at the hotel with a voucher purchase which was a pretty good deal, however had to pay extra due to the peak season. Fortunately my expectations weren't that high due to some negative reviews. However, turned out to be far worse than expected. Front staff were very unhelpful in regard to everything, rooms, facilities, tours etc. We stayed in ocean view rooms, rooms were ok, the view from the balcony was wonderful. I would give credit to the cleaning staff, the rooms were always cleaned well and they were quite friendly and helpful. The hotel seems to be a resort of choice for Russian charter package tours and the hotel is definately geared towards these guests at the expense of everyone else. I'm not sure why they even bother to market the hotel anywhere else.

The hotel is on the hill behind Karon, but there is a shuttle bus in the day and it isn't a hard walk to the main area, or pay about $10 for a tuk tuk. There is nothing to do at the hotel, the pool is well maintained but the atmosphere is non existant, and the cocktails and food at the pool bar are average to bad.

The restaurant is the lowest point, large open area for about 150 pax, never more than 12 guests, 'even in peak season', we had a complimentary dinner included in our package, we thought we should use it, big mistake, it was a choice of three set menus, our entrees came out quite quickly, but were inedible. Waited over an hour for the mains, which I thought might be a good thing, cooking it fresh etc, they eventually arrived, it was disgusting, worst meal I have ever had in many trips to Thailand. A heated up can of coconut milk with some veges thrown in and no flavours. After this experience one of the kids ended up with food poisining, two doctors visits, two jabs, and three days in bed. I think it was a suspect salad dressing. The hotel staff didn't seem to care when we reported the problem and no approach was made by management to check on how the child was etc. Also, the included breakfast consisted of boiled sausages, stale pastries, greasy noodles. The toast was just ok, and not many choices of fruit. We ended up walking down the road to a bakery and buying fruit from the local friendly store.

The staff in the spa/massage were great and the services they offered were pretty good value. I don't think I would ever stay here again even if it was a freeby. They are many better good value establishments in Phuket, including family run 2 and 3 star hotels and lodgings that offer so much more, don't be fooled like me by the package and voucher deals and stay somehwere else!!!

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tan_Bill42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Princess Seaview Resort & Spa

Property: Princess Seaview Resort & Spa
Address: 382 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
#51 Spa Hotel in Karon
#58 Luxury Hotel in Karon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Princess Seaview Resort & Spa 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Princess Seaview Hotel Karon
Princess Seaview Resort And Spa
Princess Seaview Resort & Spa Phuket/Karon

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