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“Mid priced hotel with problems”

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Best Western Phuket Ocean Resort
Ranked #35 of 134 Hotels in Karon
NY
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Mid priced hotel with problems”
Reviewed 5 December 2008

This is a mid priced hotel, with problems. Some of these are due to where the hotel is built, some are due to it being mid priced and can not be run very well. The stuff is VERY nice, but the following problems were still observed:

1. Hotel fans out over a hill. It does have a elevator. But there are 50+ steps to and from the elevator to the room. The elevator is a vertical shaft down the middle of the hill. One needs to get to it, and more steps from it to the room.

2. Bathroom has exposed pipes on the wall, some peeling paint, some leaking faucets. Shower pressure was ridiculously low, well below average. (Remember, cheap hotel in developing country . . . low water pressure).

3. One is supposed to get 2 bottles of water a day. Well, they ran out of water when they made my room, so they didn't leave any. Had to call desk in the evening, and wait for the water to be brought to the room (bottled water is a feature one pays for, not a discretionary courtesy).

4. Facial tissues box had 2 tissues left. Maid did not realize that, and did not refill box. Came in the evening, used the 2 tissues, ran out of tissues. Had to call desk, wait for them to bring a new box, then went out to dinner.

There must be a better deal around than this hotel.

  • Liked — View from the room.
  • Disliked — Low pressure shower, many steps to eleavator
  • Stayed February 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank serviceMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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England
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 August 2008

Okay, the hotel is set into a hill side, and steep climbs to and from the street and another 5 mins to the beach was a not great, but nor was it a major problem. I did see some accomodation was set further up the hill and I'd be annoyed repeating this walk in the blistering heat...

The hotel has a great pool and the staff are excellent. Breakfast was good too. Our room was average and had some paint peeling and damp, but nothing major.

My biggest problem with this hotel was the price. It cost x3 more than other places in the area. A much better hotel in Patong (next beach along with better shopping) is the Sala Thai hotel - would be 4 star in the uk and was 1/3 the price of the Best Western!

  • Liked — Hmmm - service was good and the pool!
  • Disliked — Pricey and average accomodation
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank orangesteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2008

I liked this hotel, it was in a good spot. Quiet, but close walking distance to restaurants and shopping. We were on the fifth floor. Lots of stairs and passageways, but there is an elevator.

From our balcony, we had a view of the beach.

Ate at restaurants outside of the hotel, much cheaper that way.

When we arrived, had some ants in the room. We were given some Raid and once we sprayed they never came back.

Upon checking in, we were given welcome juice.

The pool on the upper level smelled very strongly of chlorine, which damaged my hair considerably after swimming in it. (We stayed in Kamala prior to this hotel and swam in the pool there, and my hair was fine.) The pool on the lower level is much nicer, we discovered, and doesn't smell of chlorine.

At one point we asked about renting a scooter/bike from the hotel and were quoted a price for three days. When we went back the next day and talked to another lady, she gave us a higher price. We didn't end up renting.

However, overall a very good experience. I would stay again. I liked Karon, and we walked into Kata a couple times instead of taking a taxi. It's only a half hour to forty minutes from the hotel on foot, depending how often one stops to shop or buy drinks!

  • Liked — Our room was always clean, 3 pools to choose from, beautiful scenery
  • Disliked — Didn't like being told two different prices for renting a scooter/bike
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank kyslota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 8 July 2008

This is a satisfactory hotel in a good location in Karon beach, within walking distance of a nice beach and of the restaurants and markets, but quiet enough if you want to escape the bustle of a busy resort.

The hotel staff are friendly but this is a 3-star experience. The hotel organises trips to nearby towns and markets that are worth taking. Definitely, a place to relax in busy Phuket and I would recommend it.

Karon has a beautiful stretch of beach and is not as bad as busy and tacky Patong, so definitely a place to stay to explore the island. Beware of mosquitoes everywhere, though!

As a gay man, I also did not have any problems whatsoever in staying here with my same-sex partner and being given a double bed, something that still sometimes raises a few eyebrows in some hotels or guest houses. Staff were very efficient and friendly and made us feel welcome all the time.

  • Liked — Good value for money and away from bustle of central Karon
  • Disliked — Needs some updating in rooms and public areas
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jplondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Phuket Ocean Resort

Property: Best Western Phuket Ocean Resort
Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly BEST WESTERN Phuket Ocean Resort)
Phone Number:
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#24 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Phuket Ocean Resort 3*
Number of rooms: 180
Official Description (provided by the hotel):
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
Best Western Phuket Ocean Resort Karon

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