Villa Pool we stayed in had a dirty pool. It was not maintained. water heater didn't function properly. water was rather cold. Check in and check out was not smooth at all. Had to wait for a long time to clear even though there was not many people waiting. We were falsely told that wifi was chargeable and we found out later at night that it was actually free. Had we not call them to find out about the wifi charges, we'll be left internet-less. Everything about this hotel was negative. The hotel is up on cliff so you need a mini car to bring you to the reception desk, where the main entrance is. Out of 10 calls, only 5 calls were answered. Very poor service. Reception desk calls were never answered too when we want to complain about the dirty pool. Never had i experienced such flaws at every angle in other hotels. Yet this was the most expensive hotels we ever paid for!! THB10,000 a night! Totally a freaking waste.
- Official Description (provided by the hotel):
- Nestled in lush tropical greenery and overlooking Karon Beach and the Andaman Sea, the four-star Centara Villas Phuket is a romantic hideaway located steps away from the sweeping expanse of Phuket’s Karon Beach. Each romantic, private villa, nestled within its own screen of green, directly faces the sea from a dramatic inclined perch, ensuring that views are endless and the quiet all-pervading. The minimum villa size is a generous 46 square metres and some come with the option of a plunge pool or a Jacuzzi. The large two-tiered swimming pool, with its fabulous ocean views and shady spots, is the epicentre of relaxation. For another form of relaxation, Spa Cenvaree is a refuge for the senses offering a choice of therapeutic treatments including traditional Ayurvedic methods and Thai foot and body massages. The resort also offers hands-on Thai cooking classes, and two restaurants and a bar that boast sublime ocean views. For those who wish to venture out of its oasis of serenity and tranquillity, the tour information desk will be delighted to arrange activities such as island-hopping, bungee jumping, and family treks. For a change of pace, a complimentary scheduled shuttle service connects the resort with the fabled nightspots of Patong and Karon. Centara Villas Phuket is just one hour's drive away from Phuket International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Centara Hotel Phuket
- Centara Resort Phuket
- Centara Villas Phuket Karon