We just got back from Thailand where we stayed in Centara Villas for 10 nights - very fresh review - might bit long, but I hope it will be helpful, at least to some.
When we arrived we were greeted with fresh coconut and cold fresh towel, really nice touch. We arrived at around 11.30 and unfortunately our room was not ready - checking in time is 2 pm. But room was ready much sooner than that, so really no problem there.
Room Location and surrounding
We had Ocean facing Villa 106 and views were stunning. Room was very clean, specious, same for bathroom/toilet. Room is cleaned daily and maid did really good job - only sometimes we did not get fresh hand towels. Yes, there are steps almost everywhere you go - not an issue for us and there really not that many. Any moderate fit person should cope without a problem. We never used transportation service - I think it can only do good to you.
Lots of vegetation around and we felt like almost in the jungle. We walked everyday to the beach and town, very really took Tuk tuk - only after 6 pm when beach passage was locked (we assume it was, never really checked). Swimming pools are clean and maybe not that big, but they are just right and scenery around them is just amazing.
I have really mixed feelings here. On some aspect service was slow and just to slow, when on other occasions was great. But it was always polite and always they try to be helpful.
Few examples to shed some light.
Room service - leaflet in room says you can order food all day to your room. The person who took order barely speak English and than said food can only be ordered after 6 pm. Few minutes later called us back and said we can order all day - I guess after some consultation. But we had to wait more than an hour for the food to arrive. That has happened on two occasions. Mini fridge was not restocked, unless we call and ask for it.
On other occasion we needed maintenance person to come to our room, and he showed up just after few minutes - and was very quick and fixed hour problem. Generally I would say there is need for improvement and maybe staff could improve their English
Food in restaurants is much more expensive than in Karon town - even if you include return cost of Tuk Tuk (always go to the gate to get it, taxi service from the hotel is more expensive). It is more less double what you would paid elsewhere and sometimes there is quite delay in getting your food - from what I heard they are short staffed in the kitchen. But the food is really good and tasty.
We had breakfast included in the price of the room (I think it is standard service but not sure). Maybe it was not as reach as in some all inclusive hotels we stayed before, but there is plenty to choose from. You can have scrambled, pouched, fried egg made to your order, there are always fresh fruits, bread, cheese tomatoes and so on - really big range of choice
To summarise I would say the hotel is great for place to stay,as it is clean and it has stunning location. I would not choose it to have all meals in there. I would definitely return and recommend it to anyone (unless you have problem with walking)
- Official Description (provided by the hotel):
- Nestled in lush tropical greenery and overlooking Karon Beach and the Andaman Sea, the four-star Centara Villas Phuket is a romantic hideaway located steps away from the sweeping expanse of Phuket’s Karon Beach. Each romantic, private villa, nestled within its own screen of green, directly faces the sea from a dramatic inclined perch, ensuring that views are endless and the quiet all-pervading. The minimum villa size is a generous 46 square metres and some come with the option of a plunge pool or a Jacuzzi. The large two-tiered swimming pool, with its fabulous ocean views and shady spots, is the epicentre of relaxation. For another form of relaxation, Spa Cenvaree is a refuge for the senses offering a choice of therapeutic treatments including traditional Ayurvedic methods and Thai foot and body massages. The resort also offers hands-on Thai cooking classes, and two restaurants and a bar that boast sublime ocean views. For those who wish to venture out of its oasis of serenity and tranquillity, the tour information desk will be delighted to arrange activities such as island-hopping, bungee jumping, and family treks. For a change of pace, a complimentary scheduled shuttle service connects the resort with the fabled nightspots of Patong and Karon. Centara Villas Phuket is just one hour's drive away from Phuket International Airport. ... more less
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- Also Known As:
- Centara Hotel Phuket
- Centara Resort Phuket
- Centara Villas Phuket Karon