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“Slipped a bit, but still good” 3 of 5 bubbles
Review of The Old Phuket

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The Old Phuket
Ranked #28 of 132 Hotels in Karon
Certificate of Excellence
Cape Town
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Slipped a bit, but still good”
3 of 5 bubbles Reviewed 6 January 2014

We stayed as part of a party of four in early December. By some miracle got two pool access rooms (specifically requested through travel agent), as these are worth the extra few bucks.

Check in was fine and quick. Was a bit disappointed to see that they were renovating the front façade of the main building (lasted the entire time we were there), but this has no impact on the rating, as it is expected that hotels should do renovations.

Our room was as expected since our last visit. Cleanliness has gone down a bit. There was nothing majorly wrong with the room, we just didn't have the feeling that it was crispy clean.

The hotel charges for in-room Wi-Fi, which is ridiculous as it is free in the library area. So everyday lots of people would congregate around the library to stay connected. They have already invested in the infrastructure, why not just make it free in the entire hotel and keep your guests super happy? Anyway... Quality was good.

The first visit, we could not stop talking about how amazing the hotel was. This time around, it was ... fine. Most evenings there were people in the pool past the pool closing hours, so much so that I once had to walk out onto the verandah of our room and quite some people down. I think the hotel should keep a tab on this, especially in the busy season, so that guests are not inconvenienced.

The gym was terrible (rated as "spa" below). Yes, I expected them to be a bit worn in this humidity (and the place stands wide open most of the day, thus being exposed to the elements), but it looked like the treadmills have not been cleaned in MONTHS. I reported this to the front desk, but did not have time to check whether something was done about it.

Overall, still a pleasant stay, but may check out a few other places next time around. The proximity to the beach and the fact that it is away from the bustle is a bonus. They must just watch out to not let standards slip..

Room Tip: Definitely pool access in the Serene Wing! Rooms 1101 to 1107 have morning sun, whilst 2101 to 2017...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MartinK2409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (524)
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English first
Lowell, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 3 January 2014

I don't feel like the staff are trained properly to work in a hotel not very good when it comes to service. The hotel try's to Nickel & dime you in any way they can for example 200 baht a day for Internet in your room 30 baht a minute for local calls and 90us dollar mandatory Christmas buffet which was a joke. The rooms were clean but the bathrooms were discussing years of mildew & mold build up on the faucets showers etc. Would not recommend staying here I'd find something nicer for like 15-20 bucks more not worth the aggravation staying here.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Gr542426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 30 December 2013

Myself and my partner and her daughter stayed here on recent trip to Phuket. We had contacted the hotel shortly before our trip to ask for extra bed in room which we received a very swift reply that this would be no problem.

Hotel was a fab place to stay and very close to the beach although we spent lots of time around the pool. Pool was very clean and tidy and staff at pool bar were all very friendly and helpful. Breakfast was very good with lots on offer especially freshly made eggs however you wanted them. We stayed in Sino wing with the pool on the 3rd floor. Room cleaned daily which was great for 3 people staying in 1 room can be messy.

Staff all very friendly. On arrival we were given a glass of juice and a cold face wipe which we a great touch especially after travelling for most of the day. At times felt sorry for staff due to the amount of very rude tourists.

Lots of restaurants close by and great little cocktail place on main round opposite beach- this was a converted VW camper and all cocktails were £2.

Would definitely stay in this hotel again if i return to Phuket and would advise others to ignore bad reviews.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Rosh40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hazyview, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 December 2013

This is our second time we have stayed at the Old Phuket Hotel in Karon. We enjoyed our second stay as much as our first. We were surprised to have the same room as the previous year with a bunch of flowers and a welcome letter.

Our Terrace room in Sino Wing were great and close to the breakfast buffet area. We enjoyed the outside shower and veranda . These rooms are close to the hotels beach exit creating a sense of being close to the beach as it is only 5 minutes walk to the beach. The surrounding shops offer excellent quality and selection of cheap food, shopping, massages, beautician, hairdresser, Seven Eleven stores and markets.

The plants and water features with lots of open spaces creates a feeling of not been crowded. Staff were very friendly and helpful. Would definitely stay here again!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tripjan0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 December 2013 via mobile

We stayed at the Old Phuket for 10 nights from 5 - 15 December. We were upgraded from the sino wing to the serene wing as a gesture of appreciation for us returning to the hotel again after last years visit. Nice touch and most appreciated.

The hotel is lovely, can only speak for the serene wing. Looking at the sino wing when passing by i must say im glad we were upgraded as it is looking a little tired. Breakfast is really good with ample choice ,pick your times carefully as the breakfast area can be busy between 8.30 and 9.30.

We rented scooters and were out of the hotel from 10ish in the morning returning after 5pm most days to shower and head down to the markets near by and find supper in the many restuarants available in close vicinity.

The fitness center they advertise is a bit of a joke. A few rusty half working pieces of cardio equipment and nothing else. Got out and ran on the road instead.

Overall a lovely spot and will definitely be returning next year.

Stayed December 2013, travelled with family
Helpful?
1 Thank Sean_Travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffordshire
Level Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 18 December 2013

Stayed 3 nights as a base for diving so served a purpose.

Its well located, with a good choice of restaurants nearby.

The room was quite dated, just about adequate. Service was nothing special at all.

  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank disc0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 18 December 2013

My family and i stayed at here for 8 nights and loved it. The pools are divine, with massages, shakes, ice creams and snacks available right there, and you can see the Big Buddha on the hill in the distance. The hotel is far enough away from the craziness of Patong Beach which is just over the hill, but close enough to jump into a tuk-tuk and drive there in 15mins for +-400 baht for a good shop. If you're looking for a more quiet beach with your own space, The Old Phuket is very close to Karon beach, which has far less people on it. The rooms there are clean and the air con is a life saver! Everything seems to run smoothly there. Had a blast. (:

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stacey-Lee23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Phuket

Property: The Old Phuket
Address: 192/36 Karon Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#22 Romantic Hotel in Karon
#24 Family Hotel in Karon
#25 Luxury Hotel in Karon
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Old Phuket 4*
Number of rooms: 82
Official Description (provided by the hotel):
The Old Phuket - Karon Beach Resort is located in the central tranquil of Karon Beach, charming and beautiful with its spectacular view of swimming pool and hilly. ... more   less 
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Also Known As:
The Old Phuket Hotel Karon
Old Phuket Karon
Old Phuket Hotel Karon
The Old Phuket Karon

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