After staying at the resort in July 2012 it was an easy decision to book another week there.
Unfortunately, changes have clearly been made, and not for the better.
The rooms are not clean. Walls have stains, windows were dirty. Cobwebs on the ceiling.
There are NO English speaking staff. When I was there previously there were two or three staff that had a good understanding of English. It was basically impossible to communicate.
The gardens are still beautiful, the pool clean.
However,the lack of service of the staff...leaving dirty plates, glasses and ashtrays after clients have long since left the tables. All while standing around doing absolutely nothing.
It's a shame, because it's a great location, near restaurants and the beach. I won't be going back.
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- Also Known As:
- Karon Whale Resort Phuket Hotel Karon
- Karon Whale Hotel Phuket