Thailand is famous for fantastic service - apparently that news hasn't reached this place yet.
The place could be a great attraction (each room has access to the pool from it's private deck!) if it weren't for the low standards in service!
After what I'd hoped would be a great stay for us, upon checkout we were told we HAD TO PAY for what appeared to be a missing towel!!
After refusing to pay (naturally) I was more offended that I was being accused of taking a towel, let alone asked to pay for it.
The receptionist even asked if SHE COULD CHECK MY BAG to see if it was in there!
A sad end to what could have been a wonderful trip - all for a missing $6 towel (I was informed later).More