We were really looking forward to this hotel a little 5 star luxury and service. ....... Did not quite meet our expectations. On arrival our room was not ready we arrived at 2pm and our room was handed to us at 5pm . The check in staff had an air of rudnes about them . Finally when we did get our room it was not what we requested as we were travelling with a 11 y/o child we requested a room with two double beds 3 months earlier , we ended up with a king bed . No efforts to rectify this were made . They bought in a roll away bed and we had no room to move in the room. We had a junior suite with a plunge pool. The whole complex is spread out all over the place; it has a good area for children , waterslides and the like room service food was of good quality breakfast was ok. Staff seemed disinterested and under pressure . It was not the 5 star quality we have grown accustomed to in Thailand I would need a lot of convincing to return.
- Official Description (provided by the hotel):
- At the heart of Karon Town, with an abundance of eateries and entertainment options at its doorstep and Karon Beach a short stroll away, the resort is perfectly located to experience the many facets of Phuket. As a destination in its own right, Centara Karon Resort Phuket fulfils every holiday aspiration, from pure bliss at Spa Cenvaree to active holidays and family fun with activities galore, yoga sessions, three swimming pools, waterslides and a kids’ club. This four-star resort, laid out within beautiful gardens backed by green hills, is comprised of four very distinctive residential zones. Couples and small families will find the rooms and Honeymoon Suites at the Terraces a comfortable retreat, and enjoy the option of ocean view or a private outdoor Jacuzzi; while families and groups of friends are spoilt for choice with spacious guestrooms set moments away from the waterslide and games of the Lagoon pool. The generously-sized one- and two-bedroom Cabanas feature a private terrace with a plunge Jacuzzi. As a fun place for families, the resort has a kids’ club with daily activities and three expansive swimming pool areas complete with three children’s pools for the younger ones to splash in, two waterslides and pool games. Pool parties are held regularly, and other activities include tennis and football. The resort also has two restaurants, a sports bar, and three swim-up pool bars A scheduled shuttle service takes guests from the resort to Patong, and Phuket International Airport is reached in less than one hour. ... more less
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- Also Known As:
- Centara Karon Resort Phuket Hotel Karon
- Centara Karon Hotel Phuket
- Centara Hotel Karon