This should be a good hotel but there is no effort put into it. The basic building is great but I don't think any maintenance has been done on it since it has been built. We got it at a good price and it is Tsunami safe because of it's location which might explain it's almost 99% Japanese occupancy.
Spacious rooms, nice furniture, good drapes, good air-conditioning, good housekeeping, nice views, cheap pricing, tsunami safe.
There is Wi-fi in the lobby (can't get in rooms) and the very old TV did have a large selection of cable channels.
Taxi drivers have no idea where it is, no-one understands the address and it is 28kms (about an hour drive) from the airport.
There are no basic shops within reasonable walking distance of the hotel.
Almost none of the staff speak any English at all.
The common areas are dirty and the windows look as if they have never been cleaned.
The rooms smell musty, much of the decor is tired and there are a host of minor repair issues too long to list but it started with one of the numbers missing off the room's entrance door and continued from there.
Free breakfast was very basic and ok if you like cold food (i.e. eggs etc)
If you look at the pictures of this hotel it doesn't look too bad and it should be great but the reality is it is under-resourced, poorly maintained and not professionally managed.
(ie the pool looks great in the pictures but the reality is it is dirty, poorly maintained and very uninviting).
We like to be a bit adventurous and take a chance on different places a bit out of the mainstream but this experience will make us a little more cautious next time.
- Official Description (provided by the hotel):
- Newly renovated hotel in the heart of Phuket Town. Convenient for transfer to-from Phi Phi Island and other excursion. Great location for business trips. ... more less
- Reservation Options:
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- Also Known As:
- I Pavilion Phuket Hotel Phuket Town