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Review Highlights
The best day out

We had the best tour guide, Nina! Funny and looked after us. They took us to all the places. Highly... read more

Reviewed 20 January 2020
via mobile
James Bond island

Booked this tour through an agent, no problem with transport, only one other family picked up. Our... read more

Reviewed 14 January 2020
Cardiff, United Kingdom
via mobile
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78 - 83 of 227 reviews
Reviewed 27 December 2016 via mobile

A one day tour by a speed boat. Professional tour guides. Well yeah organised. The places we visited were very crowded. Visit another place if you wish to avoid the crowd.

Date of experience: December 2016
Thank ChiragSatish
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 December 2016 via mobile

I was very sceptical taking young children on a tour of this nature due to reviews that i read. Crystal Sea and their team made this an experience i would never forget. From the effecient hotel pick up to the detailed briefing before we left , all nerves were settled. It was a long day but swimming amongst fish in clear blue waters makes this a once in a lifetime experience. Well done guys. Keep up the great work.

Date of experience: December 2016
Thank lushenp2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 November 2016 via mobile

We had toured with them for 2 days. I really admire how organised and timely all our tours were, unlike with other tour groups. Being a second timer in Phuket, I am really blessed to choose them. They were never late during the pick up from hotel to phuket marina and so as the drop off. They have free drinks, biscuits if you haven't eaten breakfast, and even have free tabs for sea sickness (other tour companies i have joined don't offer this). The tour guide was so jolly and tried herself to speak English. The buffet was perfect from day 1 to day 2. If i will go back to Phuket, i will definitely go with Crystal Sea Marine again. Good job guys!

Date of experience: July 2016
1  Thank Rafael D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 November 2016 via mobile

I was looking forward to experiencing phi phi island, and it was the main reason of visiting phuket. After the long day ( 7:30 to 5) it was a bit of mixed bag on how I feel about the tour.
The staffs were very helpful and professional at what they do, informative and attentive.
The island was beautiful and it had breath taking picturesque scenery.
However the itinerary was crab and the underwater environment was not impressive at all.
I was disappointed as there was too little time to enjoy the beauty of phi phi. Your time gets wasted at the port before departure ( waited like an hour to hire the fins and briefing) and some little island called kai island to get ripped of by locals selling drinks, shades and water sports for an hour an a half. Where as you only get to spend less than hours at each destinations( an hour for the lunch at phiphi don, 40 minute on maya beach and 30 minutes snorkeling at bamboo island)
Furthermore Fins are not included and it costs 200baht to hire a pair, dont think its worth it as the snokelling was so short and not even impressive.
If snorkeling is your main reason of visiting phiphi, think twice.

Date of experience: November 2016
Thank jnoh19
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 September 2016

While holidaying at Patong Beach my husband and I took a tour with Crystal Sea Marine to the Phi Phi Islands. Thoroughly enjoyed ourselves.
We were picked up from our resort at about 8.15am. And taken to the Phuket marina, the trip took about 30-40 mins.
At the marina you get taken to the Crystal Sea Marina area, where there is seating, free drinks, and biscuits. Also sea sickness tablets are available free of charge.
It was quite noisy in this area, with guides having to talk quite loudly and at times over each other. This due to many people not listening, or not understanding in many cases.
The guides are very helpful and friendly and at times very amusing.
In this area there is also a small shop that has a few items that may be required for the day at the Islands. Waterproof phone cases, hats, jandals, sunscreen, water proof ponchos etc. All at inflated prices, compared to markets, but still reasonably priced.
You are then put into groups, given stickers to have on clothing and then out to the marina.
Shoes can not be taken on the boat unless you put them in your bag, otherwise there is a large basket where shoes are kept. And you retrieve them on your return.
Our boat (fast speed boat) was full, all outside and inside seats were taken.
We chose to sit towards the back undercover. Good, because the weather was a bit doubtful to start. And it would provide some shelter from the rain if we needed it, but still a good spot to get a good view from behind the boat. If not a bit smelly with the fumes from motor at times.
Good trip out with a good humoured guide who informed us of many facts of the area. Good to have a large chilly bin available and help yourself to the drinks when you want.
Added to the humour of the guide, I also had an Asian guy (late teens I think), fall asleep next to me and he kept leaning on me and at one stage even had his head on my shoulder! Several times I or my husband woke him but he just nodded off once again!! Much to the amusement of the people sitting opposite us.
The ride out was a bit bumpy at times, but not too uncomfortable for most of the passengers. Tho we did have a couple of people who were sea sick. Bags are readily available.
We were very lucky and the weather cleared on the way out, and it was beautiful weather.
We stopped to see the Monkeys and also the Viking Cave. The snorkelling at one area was great. Lots to see, and the water is very warm and clear. One of the guides got in the water also and pointed out several areas of interest. Flippers, snorkel, masks and life jackets etc are available. We had a very good amount of time to go snorkelling about 45 minutes approx.
At each area the boat stopped in there was a good bit of history and local info given and a good amount of time to take photos.
The buffet lunch that was included is nothing flash but ok. Drinks have to be paid for. It was a short walk to the restaurant for us, as our boat moored right in front of it. A little worrying as having no footwear, had to go to the toilet bare foot. But toilet was in clean condition.
Next stop was Maya Bay, this spot is beautiful and we spent about 1 hour there. Beautiful scenery and the colour of the water is amazing. Sadly spoilt a little by the litter in the water and on the beach. There were many boats coming in, they drop you off and head out into the bay. Otherwise there would have been no room along the shoreline. They day we went there were many people on the beach and in the water. We swam for some time, the water is lovely out there.
Once leaving Maya Bay we were taken to one last island, which I have forgotten the name of. This is just flat island with nothing but rocks at one end and a building at the other. Here were had afternoon tea, the guides take drinks and fruit from the boat and set up on the island. Once again here for 45 plus minutes.
The weather had turned a bit wet again and the guides recommended to stay in the water to keep warm, which seemed a bit strange at the time as it is so warm over there anyway. But they were correct it turned quite cool and the only way to stay warm was get back on the boat or stay in the water.
From this island it was about 20 minutes back to the Marina. All in all a great day out and the scenery was as you see in pictures, stunningly clear water, so blue in areas and very beautiful islands.

Date of experience: August 2016
Thank Strickes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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