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“Slow service but comfortable rooms.”
3 of 5 bubbles Review of Phuket Backpacker

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Phuket Backpacker
Glasgow, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Slow service but comfortable rooms.”
3 of 5 bubbles Reviewed 20 February 2014

The common area of this hostel is very impressive and what you see in all the pictures on hostelworld etc. The check-in process was slow - painfully slow. The staff at reception seemed very unorganised, which we later found to be the case every time we had dealings with them (besides the female manager who was really helpful and who we spoke to on a couple of occasions when the staff decided to change our room rate). We had booked a private room, which we didn't realise was not in the same main building as the rest of he hostel, and which certainly wasn't decorated to the same standard. The corridors were very smelly and bare, a bit like an empty warehouse, which often felt a bit eerie when arriving back late at night. Despite this, the room was clean and nicely decorated, the tv worked well and the bed was comfortable. We still felt that the hostel was good value, although i should note that they upgraded us to an ac room on arrival (we assume they accidentally gave our fan room to someone else) and tried to charge us extra for the following nights. We would definitely stay here again if we were back in the area, now that we know what to expect.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lkd22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, UK
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 8 February 2014

Had quite a pleasant stay here- double room was nice with good fan and very comfy bed, social area is nice and you can watch dvd in room for free which we loved. The mixed berry shakes at the bar are well worth the 100bht really nice, however there are no veggie options for food what so ever and the breakfast featured undercooked eggs.
Laundry service is good and returns next day.
The staff were pleasant during our stay, however when we tried to ask some questions later in afternoon about transport they became impatient and rude, just ignoring us and then saying "do you even stay here?". We just needed to book transport to airport for our late flight. In the end we felt so unwelcome to wait at hotel even though we had been buying food and drinks that we got our bags and chose to wait the 5 hours at airport instead of here. Disappointing.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RL89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 February 2014 via mobile

My boyfriend and I stayed here for two nights while in Phuket. We enjoyed our stay and the hostel has a good location in Phuket Town rather than in the more touristy Patong. However, while the staff are friendly, even though 3 or 4 people might be at the reception desk only one will serve anyone at a time even though there might be five people waiting to get help. The main problem I had with the hostel was that we bought bus tickets to travel to Bangkok overnight from them. We were told these tickets were for a comfortable bus with a toilet and that we'd be served dinner too. In actuality the bus was really uncomfortable, with no toilet and no dinner and only one stop off. The bus left an hour later than we were told it would and the price printed on the ticket was less than half of what we paid the hostel.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AislingMol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
3 of 5 bubbles Reviewed 24 January 2014 via mobile

Cost 300 a night for a dorm room, without proper walls (pretty noisy). Floor makes it sound like there is an elephant trek going on in the hallway. No towels provided, unlike nearly every other hostel/guesthouse. Double room is at minimum 700, vastly overpriced compared to other places, ironically not really good for budget backpackers. Not allowed to take own food and drink into the hostel, makes no sense when backpacking especially how expensive their food was. Bed was comfortable and clean with hot showers, no complaints about the staff, WiFi also very good. If your on a budget stay elsewhere.

Stayed January 2014, travelled as a couple
Helpful?
Thank JackMarianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 January 2014 via mobile

Clean dorm room with good air con. Good location that transport and local people know if your lost. Great info from the staff who speak good English and have sound advice on what price to expect including some deals for trips which are cheaper. Atmosphere was second to none with so many different nationalities mixing every night to chat. Cheap bar. Efficient laundry service and a 'no job to big' attitude. It was refreshing to meet staff like Art who speak good English and therefore can have in depth discussion and share humour.

Location is great for phi phi and island trips/local beaches but isn't busy with shops and markets like other areas. I would come back solely to experience this hostel again.

Stayed January 2014, travelled with friends
Helpful?
Thank April D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
5 of 5 bubbles Reviewed 11 January 2014

I stayed here over Christmas time last year, gotta say it was the best hostel Iv stayed in at that time. it was clean, staff were really friendly & its only a 2 Min walk to the beach. Banglar road where the clubs & bars are is just around the corner, I recommend this hostel to anyone that is young and on their travels.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
2 reviews
4 of 5 bubbles Reviewed 9 January 2014

My boyfriend and I stayed at this hostel for two nights. We were over in the Patong area for two nights and decided to get away from the hustle and bustle. Phuket town is a great little area with really easy access to public transportation to the rest of the island. There is a bit of a night life but nothing too crazy. Phuket Backpacker is SUPER easy to find and right next door to 7-11. There is a great movie/family room downstairs near the bar where we met a bunch of other backpackers. We stayed in a private room with AC for $20. It was cheapest to book on hostel world.com. The room was clean and the AC was nice to have. I would recommend this hostel to anyone looking for an inexpensive hotel in a safe area.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phuket Backpacker

Property: Phuket Backpacker
Address: 165 Ranong Rd | T. Taladnaue, A. Maung, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Hotel Style:
Ranked #61 of 210 Speciality Lodging in Phuket Town
Price Range (Based on Average Rates): £
Number of rooms: 30
Official Description (provided by the hotel):
Just opened: Contemporary Thai / Chinese fusion boutique hostel, conveniently located in the centre of Phuket town. Great value with sophistication! Very welcome to Phuket Backpacker. We are centrally located in the bustling heart of Phuket Town. A town rich with Thai culture & history. We offer a home away from home. With our newly renovated property we offer our guests clean & comfortable accommodation set in a contemporary boutique Asian fusion style. ... more   less 
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Also Known As:
Phuket Backpacker Hotel Phuket
Phuket Backpacker Phuket Town

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