If there is one hotel that upsets all the theories about hospitality and service. This is one great example !
Called the hotel to check on my friend who had booked in for 2 nights. I was simply told that no such person. receptionist gave me wrong directions to hotel despite my verifications for 3 times. Obviously she (Bagus) did not understand my question in English,
Upon arrival at the hotel, there was no one at the entire lobby,
was informed by guest that hotel room had a leak on the roof due to very poor maintainence. door bell wasnt working and the door lock doesnt seem to work so was the room telephone.
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- Also Known As:
- Chateau De Bali Ungasan Hotel Ungasan