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“Almost excellent”
Review of Ju-Ma-Na

Ju-Ma-Na
Ranked #5 of 45 Restaurants in Ungasan
Certificate of Excellence
Price range: US$30 - US$150
Cuisines: French, Japanese
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Groups, View, Romantic
Dining options: Breakfast, After-hours, Delivery, Outdoor Seating, Reservations
Description: From its lofty perch on Bali's southernmost cliff, Ju-Ma-Na presents fine dining with a dramatic view. The delicious French cuisine with unique Japanese twist artfully prepared by our talented chefs will take your taste buds on a culinary journey.
Reviewed 16 October 2013

We dined at JuMaNa on Oct 16th. The good - ambience cool and chic, incredible views of the ocean lent a very romantic setting, service was attentive and friendly, appetizers were very good. The bad - entrees were definitely lacking in quality - fish over cooked and over powered by flavor combinations. We would return to give it another go but at > $200 for two we would expect better.

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Thank GPATB38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Director of Food & Beverage at Ju-Ma-Na, responded to this reviewResponded 30 October 2013

Dear GPATB38,

Thank you so much for choosing Ju-Ma-Na Restaurant as your preferred venue.
We are really glad to hear that you had enjoyed your experience here. Your compliments are invaluable to us as it is recognition for our efforts and an encouragement for us to keep moving forward.
We sincerely look forward to hosting you again.

With my Best Regards,
Nicolas B.
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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208 - 212 of 375 reviews

Reviewed 8 October 2013

i often have dinner at Ju Ma Na during my stay at the Banyan Tree Ungasan. even invited business partner to have dinner there is also a good idea. They served excellent fine dining menu with a reasonable price. their wine selection is also very good.
I enjoyed the French Michelin star Chef had promotion there recently, the food served during this promotion was extremely excellent.
better make a reservation.in advance.

    • Value
    • Atmosphere
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Thank Paulus K K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Director of Food and Beverage at Ju-Ma-Na, responded to this reviewResponded 30 October 2013

Dear Paulus K K,
Greetings from Ju-Ma-Na!

Thank you very much for your kind words. “excellent food with a reasonable price”.
We are thrilled that you have enjoyed your dinner with us. Kindly rest assured that all your feedback will be passed along to our Chefs and Associates.

We look forward to welcoming you back to Ju-Ma-Na in the future.

With my best regards,
Nicolas B.
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

We visited Ju Ma Na several times on our last visit to Bali (2012) and it was just incredible, We were very excited this time to be going back but a bit disappointed.

The food was very good but seemed to be missing a little something, then we discovered the chef has changed. Whilst the food is still very good there was just that little something that was missing...... sorry can't give you more detail you kind of had to be there.

Given there are a lot of new restaurants of this quality on the island now, we found that the wine list was very expensive. The prices haven't changed since last year its just the market has opened up a lot and wine is now become a lot more affordable.

I would recommend that you go for the experience and you will probably wonder what am I talking about in this review but we have been to some incredible restaurants on Bali this trip and I think Ju Ma Na may not be keeping up with the changing times.

Ju Ma Na was well ahead of the game last year but maybe complacency has set in...

    • Value
    • Atmosphere
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    • Food
Thank cliffandjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Director of Food and Beverage at Ju-Ma-Na, responded to this reviewResponded 30 October 2013

Dear cliffandjo,

Greetings from Ju-Ma-Na Restaurant!

Thank you very much for your visit and review.
It will always be a pleasure welcoming you back to Ju-Ma-Na!

With my Best Regards,
Nicolas B.
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

Nothing to complain for our dinner at Ju.Ma.Na. Everything were good from services to food. Every staff are nice including staff in the lobby, waiter/ waitress who served us and the buggy driver.

We ordered from a-la-carte menu (one starter, one salad and 2 main, one dessert for sharing) with a cocktail and a glass of wine for each of us.

the 70% Valrhona chocolate cake was good~

Spent around USD100 per person. It's a bit pricy but worth.

Remarks
Try to arrive earlier, so you can enjoy the cliff ocean view before sunset.

Our reservation was not confirmed due to problems of the email account. They arranged a table new the window for us but its at a corner with air-con near us. Make your reservation for a better table.

Thank okepuiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Director of Food & Beverage at Ju-Ma-Na, responded to this reviewResponded 30 October 2013

Dear okepuiy,

Thank you so much for choosing Ju-Ma-Na Restaurant as your preferred venue.
We are really glad to hear that you had enjoyed your experience here. Your compliments are invaluable to us as it is recognition for our efforts and an encouragement for us to keep moving forward.
We sincerely look forward to hosting you again.

With my Best Regards,
Nicolas B.
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

This was our last evening in Bali, so we researched to find something really special. Every magazine we picked up during our holiday was boasting the creations of Michelin star chef Christophe Schmitt from Paris visiting the restaurant at Banyan Tree. It was a 30 minute taxi ride from our hotel. On arrival there was a greeting from the GM and a buggy ride to the restaurant. We were very excited as this was looking like it would be an amazing evening of dining. First thing we noticed on arrival at our table was how dirty the napkins were and the single flower on the table was dead .We had chosen the degustation menu with matching wines. The quality of the food was good, but the execution of the food was no where near Michelin Star standard. Cold sorbet on a hot plate, lobster poo tube not removed (yuk), main course plates cleared and dessert delivered immediately, without any cutlery being set. The wine pours were the most unfair part of the evening - less than 100 mls (in my experience, a standard pour accompanying a degustation is between 120 and 150mls) The staff were pleasant enough but had very little food or wine knowledge and there didn't seem to be a host or supervisor present. The visiting Chef did come around in the early part of the evening at which time we voiced our disappointment, especially regarding the entrails still being in tact in one of the dishes - his response was that he didn't actually check that particular dish - there were so many kitchen staff and the restaurant was nowhere near full so that was a very poor response. As for the bill - Don't mind paying top price for amazing food and service but on this occasion we felt sucked in (by all the advertising) and ripped off. Compared to our stunning experiences at the Oak Room, London, Daniel, New York and Vue De Monde Melbourne, the experience at Banyan Tree is one I would rather forget..

1  Thank JanaLot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Director of Food and Beverage at Ju-Ma-Na, responded to this reviewResponded 30 October 2013

Dear JanaLot,

Greetings from Ju-Ma-Na!

Thank you for your feedback on TripAdvisor.com.

I have taken note of your invaluable comments. Rest assured that I have shared them with our Executive team for the areas where your feedback highlights the need for improvements and rest assured that all your comments will be dutifully addressed accordingly.

I would like to thank you again for your patronage to Ju-Ma-Na Restaurant. I hope I will have the opportunity to welcome you back on your next visit where you will notice a significant improvement.

With my best regards,
Nicolas Belzic
Director of Food and Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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