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“awesome”

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Banyan Tree Ungasan, Bali
Ranked #1 of 11 Hotels in Ungasan
Certificate of Excellence
Surabaya
1 review
“awesome”
Reviewed 4 March 2014

I've stayed some of cliff edge villa in Bali, and this is the best one. Spacious room, magnificent view and private!
You must try dinner at "jumana", it's a fine dining rest with the ocean view.
How ever, there was a little thing bothering me, we cannot request a breakfast set up in our villa, unless with additional charge.

Room Tip: amenities could be more completed.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Datsun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne_Busfield, General Manager at Banyan Tree Ungasan, Bali, responded to this review, 10 March 2014
Dear Datsun A,

Thanks for sharing with us your experience on your recent stay at Banyan Tree Ungasan.

I’m very pleased to read that you enjoyed your stay with us, particularly the villa and view.

For your information, daily breakfast is provided at Bambu Restaurant, so I was sorry to learn that you experienced issues with this matter during your stay.

Thanks again for your comments and they are much appreciated. We hope to welcome you back on your next visit soon.

Warm regards


Anne Busfield
General Manager
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1,003 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Taipei, Taiwan
1 review
Reviewed 4 March 2014

Nice and friendly service.
I like the sea view villa and it is so big and confortatble for me.
The breakfast, afternoon tea and dinner are so good.
If I can swim in beatiful beach, it will be better for me.

Room Tip: sea view villa
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Peijui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne_Busfield, General Manager at Banyan Tree Ungasan, Bali, responded to this review, 10 March 2014
Dear Peijui,

Thank you so much for sharing with us your experience at Banyan Tree Ungasan.

It is so lovely to read how much you enjoyed your stay with us and we are all humbled by your positive comments.
Yes, you are absolutely right that the ocean by the beach is not a swimmable one and we do try to ensure that all our guests understand that we are a cliff edge resort.
Thanks again for your kind words and we look forward to welcoming you back again for another wonderful experience.

Warm regards,

Anne Busfield
General Manager
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2014

Really impossible to forget such kind of amazing staff, the Hotel staff will let you feel you’re the only gust at the hotel,high recomanded for the people who’re searching to the privacy,, also it’s nice for the honeymoon specially if your wife is covered her hair and looking for enjoying the pool and the SPA

Don’t forget to try the dinner (BBQ) at villa & JUMANA rest.

202 Room Ocean view villa very good position since it was very close from the Bumbu rest.

Room Tip: 202 Ocean view
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mamdouh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Manager at Banyan Tree Ungasan, Bali, responded to this review, 3 March 2014
Dear Mamdouh A,
Thank you for your positive comments regarding your recent stay here at Banyan Tree Ungasan Bali. We look forward to welcoming you back.
Thank you & regards,
Nicolas B. – The Management
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Singapore, Singapore
1 review
Reviewed 26 February 2014

The service was just excellent, started when we check-in the staff greet us with the Bali ceremony & followed by the service on getting to our villa, the staffs are really well trained with 6 stars service level, from the lobby, villa, Spa and every restaurants, we like the villa a lot, seems the villa every single detail have designed based on the what the guests needs,they know what you need, we stayed in villa #216 and the view was breathtaking, perfect place to spend romantic time with the loved one.
what we like the most was the villa, the view and the service in every section. And suggestion would be check-out time, we get the letter notification to be picked up in our villa at 11.45 for checking out, that wasn't that nice,just leave us alone until 12...we didnt want to ruin our rate excellent experience with this small thing but over all was perfect !!! surely i will come back in few months ahead

Room Tip: The Sliding door in the bed room was a bit hard to open and the second toilet between the pantry and...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Aisha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Manager at Banyan Tree Ungasan, Bali, responded to this review, 3 March 2014
Dear Aisha R,
Thank you for your gracious comment.
We are very happy that you had a good stay here at Banyan tree Ungasan Bali. We will be working to improve on the areas mentioned.
We all look forward to welcoming you “home” in the not too distant future.
Best regards,
Nicolas B. – The Management
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Taichung, Taiwan
1 review
Reviewed 13 February 2014

As soon as we arrived, we received the warm and friendly welcome from reception which was a good start. ^^

We had a sea view pool villa which is amazing beautiful that we can’t stop screaming! The view from Jumana restaurant is breathtaking and the private beach is so nature! Not to mention the unforgettable spa ever!!! We really loved this hotel!

Besides the hotel location and facilities, the service is also outstanding!

It’s our first time visiting Bali, we tried to book the dolphin activity but worried about the transportation. The staff from activity center did a very good job to assist us booking for the dolphin dodge and arranging the transportation. It was very thoughtful and I can’t say how much we appreciated the high quality service!

Excellent team!

P.S. We just come back but can't wait to plan our next trip back to Banyan Tree.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Yen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Manager at Banyan Tree Ungasan, Bali, responded to this review, 24 February 2014
Dear Yen L,
Thank you for the gracious comments.
We all here at Banyan Tree Ungasan truly appreciate it.
Thank you & regards
Nicolas Belzic – The Management
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Singapore, Singapore
1 review
Reviewed 13 February 2014

i stayed only for 3 days 2 nights but this trip will be an unforgettable as it was a beautiful experience.
i arrived at the resort about 6pm as my flight was delayed, my partner and myself were greeted the moment we step out of the car at the entrance of the lobby.
check in was very fast ( less than 10 mins)
service was really good (beyond expectations) in this resort from the 1st second i step out of the car to the last day i step back into the car leaving for the airport.
i had food delivered to my villa most of the time and the food was a still hot and everything was delicious.
this is a resort not to be miss if you want a relax holiday.



  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank 726ashleys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Manager at Banyan Tree Ungasan, Bali, responded to this review, 24 February 2014
Dear Ashley S,
Thank you for the kind and considerate comments posted here regarding your recent stay at Banyan Tree Ungasan, Bali. We truly appreciate it.
Thank you & regards,
Nicolas B. – The Management
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Shanghai, China
1 review
Reviewed 11 February 2014

I was there 5 days and spent 2 days touring around. I regret I spent so much time outside. I should have stayed more time inside Banyan Tree or visited the beach more. It is so peaceful to be in the private pool or even the room.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Louis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas B, Manager at Banyan Tree Ungasan, Bali, responded to this review, 13 February 2014
Dear Louis L,
Thank you for your gracious comment.
We are very happy that you had a good stay here at Banyan tree Ungasan Bali.
We all look forward to welcoming you “home” in the not too distant future.
Best regards,
Nicolas B. – The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banyan Tree Ungasan, Bali

Property: Banyan Tree Ungasan, Bali
Address: Jl. Melasti | Banjar Kelod, Ungasan 80364, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ungasan
#1 Spa Hotel in Ungasan
#1 Luxury Hotel in Ungasan
#1 On the Beach Hotel in Ungasan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Banyan Tree Ungasan, Bali 5*
Number of rooms: 73
Official Description (provided by the hotel):
Set high on the cliffs near to the Uluwatu Temple, Banyan Tree Ungasan brings definitive fine cliff top living to the renowned beach island of Bali. An all-pool villa resort located at the southernmost point of Bali, Banyan Tree Ungasan offers one of the best unparalleled views of the Indian Ocean, complete with a level of comfort and privacy synonymous with the Banyan Tree brand. ... more   less 
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Also Known As:
Banyan Tree Ungasan, Bali Hotel Ungasan

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