i have eaten in this establishment on numerous occasions. i always found the food nice. However, on this occasion we were greeted by little notes on each table explaining to us customers that due to some problem with the water supply in the area, tap water could not be supplied at the table. We were greeted by the owner who bemoaned this fact and said how terrible it was that this infliction was set upon them for the next eight weeks. She also said that the water on the other side of the bridge was perfect.
I foolishly ordered a large bottle of water as i did not fancy trying to get through a peppery burger without something to drink. I spoke to two very pleasant, elderly ladies beside us who had also happened to order the burgers but I did notice that they did not have anything to drink. When the bill arrived, i then realised why. We were charged 5€ for a half litre or so bottle of water and somehow my sympathy for Mrs Keenan dissolved very quickly. i immediately called her over and explained how disgraceful it was to profiteer on the fact that the local tap water was unavailable. She said absolutely nothing as she could not defend herself. The old lady beside me immediately agreed and told me they were charged 2.50 each for 2 glasses of water the previous day so they were doing without. These were actually locals. I was livid. i always tip reasonably well and needless to say, there was no tip this time which also annoyed me afterwards. The poor staff were also suffering from this profiteering owner.
Solution. Get a couple of 10 gallon drums and tip across the river and fill them up from somebody's tap. That will fill enough jugs to keep your customers happy and it will take 10 minutes. Other possibility. Charge your customers 100% profit on the bottled water rather than the 500% or more profit you are making on the bottles. Look after your customers.
This one certainly will not be returning.
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