The Grand Palace de Muro describes itself as a 5 star hotel but in my view it falls woefully short in many respects.
The beach facing rooms are all suites with twin beds, most other rooms are described as partial sea views but you have to lean over the balcony to see the sea.
I resent paying for Wi-Fi in 5 star hotels but here they not only charge €5 per day for that service but also charge €3 per day to use the room safe (a first in my experience). It will cost you €10 per day to rent two sunbeds and a sun shade on the beach.
Of the 32 TV channels only Sky news is in English, there are no DVD players or tea and coffee making facilities in the room.
The hotel appeared under staffed with only one waiter serving all guests in the gastro restaurant….I will not be returning.
- Official Description (provided by the hotel):
- The Be Live Collection Palace de Muro is a modern resort for families and business people in Playa de Muro, Majorca. This hotel has direct access to the beach and is just 5 kilometers from the center of Alcudia. A perfect choice for those who want a beach holiday where they can relax with wellness & spa in northern Majorca. At the Be Live Collection Palace de Muro you can find nature, fine dining, sports and relaxation. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more less
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- Also Known As:
- Be Live Grand Palace De Muro Hotel Playa De Muro
- Be Live Collection Palace De Muro Playa De Muro, Majorca