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Grupotel Parc Natural & Spa
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Reviews (278)
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All reviewssea viewpool areanewer hotelgarden staffstar hotelwildlife reserveweight machinessafe bathingflamenco showevening entertainmentoutstanding hotelbreakfast and dinnerwelcome drinkmini barprivate taxihalf boardalcudia bay
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90 - 95 of 278 reviews
Reviewed 4 August 2012 via mobile

Truly worthy of its five star rating. Absolutely faultless. Very high standards throughout, from reception staff, maid( room serviced twice a day) restaurant, bar staff and waiters. One of the most welcoming hotels we have ever stopped in. Pool area lovely, as was the secluded private beach with loungers nestled under some shady trees. Just a tip toe from the pool to the sea.
Lots of bars , restaurants, cafes and shops about a ten minute walk away, but a handy Spar just next door. A special recommendation to the Hard Bike Cafe, where we had a drink, and good food most afternoons.
Would definitely visit this hotel again.

  • Stayed: July 2012
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4  Thank brendaandalan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

we had 10 days at this hotel--myself,wife and two adult children. we chose the hotel by reference to tripadvisor reviews and were not disappointed.
most of the other guests were german,they were nicely mannered and dressed well for dinner.
PRO's---
--really very good food at breakfast and dinner with plenty of choice always fresh and appetising
--good-sized well-appointed rooms
--spotlessly clean
--highly motivated staff determined to deliver service
--satisfactory gym and spa
--good evening shows
--good beach nearby
--easy access to the natrural park next door
CON's
--the hotel is on a tight site which creates a little pressure on sunbed access and obtaining good seats for the shows
--the lunchtime food was not as good as beakfast or dinner
--the beach is under separate control with chages for sunbed hire etc
--the neighbourhood outside the hotel is cheap and cheerful with no great restaurants

  • Stayed: July 2012, travelled with family
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4  Thank stephen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

My family and I have just returned from a 10 day stay at the Grupotel Parc Natural. It was almost perfect, but this was not a cheap holiday, so as well as giving positive feedback, I feel I have to mention the things that didn't come up to our 5* expectations. On arrival we were helped in with our luggage and seated for our check-in. We were given a delicious fruit drink, which was more than welcome. There were five of us so check-in seemed to take forever! We were then shown around the hotel and then our rooms. Whilst unpacking I ran out of hangers, so called down to reception to ask for more, but they never materialised. Half way through the holiday, my husband and I realised the reason we had a small wardrobe with few hangers, was because we had been put in a room meant for single occupancy ie. my daughters room, and she had our double room. We couldn't be bothered to move all our stuff, so we stayed put. The hotel is lovely, with everything you could want. The rooms are very clean and the beds really comfortable. It was nice to see a lifeguard in the pool area. The only downside of this area was the reserving of sun beds. It's so annoying and should not be tolerated in a hotel of this standard. The guests are mostly German and a majority of the staff spoke good German whilst struggling with English. Stefi (the host?) spoke both languages adequately, but seemed happier with the German guests. The food was acceptable, but we found the buffet arrangement at dinner a bit chaotic. It didn't seem right to be wandering about with your plate trying to find something you liked (whilst negotiating very young children who were allowed to wander freely around the restaurant). The least one should expect from a 5* establishment, is waiter service at dinner. We checked out at 8.30am (maybe it was too early), but there was nobody to help us with our cases, or indeed to say farewell and ask if we enjoyed our stay. It would have been a nice gesture, at the end of what was (believe it or not), a most enjoyable holiday.

  • Stayed: July 2012, travelled with family
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6  Thank Blossom452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

I have just returned from a family holiday at Parc Natural. This is the third time that we have been but not for a couple of years so wondered whether it would be as good as we remembered. I'm pleased to say that the hotel was as good if not better than our last visit. Many of the same staff were there from the manager, reception staff. chef, restaurant manager, bar staff, pool man etc which creates a great sense of continuity and the staff take pride in presenting an excellent service.
The rooms were very clean and spacious with robes and slippers. the turn down service at night was appreciated as were the clean towels both morning and night. the cleaners were unobtrusive and quiet.
The food was of an excellent quality and freshly cooked again both at breakfast and evening. The chef was happy to cook the food to our liking (well done!) and it was regularly replenished. We enjoyed wandering down to the meal when we were ready, not at set times which happens in some hotels. The waiters and waitresses were always helpful and friendly.
I don't have a bad word to say about this hotel but would point out a couple of things: the sunbeds are "bagged " quite early so this can be a pain. Secondly there are mainly Germans in the hotel, the Brits are outnumbered - it depends whether this bothers you or not. Playa De Muro is quiet - the usual shops and restauarants but the bus to Alcudia stops outside the hotel so if you want more activity it's easy to get to.
We are hoping to return for a further holiday later this year boring possibly but the hotel offers affordable 5 star unlike some five star hotels which charge the earth but don't deliver on service or quality! good value for money.

Room Tip: sea view rooms are very good.
  • Stayed: June 2012, travelled with family
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3  Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

Stayed for a long weekend. Food excellent , great choice and high quality both at breakfast and dinner. Spacious clean rooms, comfortable beds good pillows. Super spa, which was free. Pool area lots of sun beds and loads of towels. Easy access to beach. Superb service. Highly recommended. Compares very favourably to the large 5 star hotels in the Canaries. Cannot fault at all. Take insect repellent though as grass and trees and nature park nearby mean more insects than usual, but they weren't too troublesome.

Room Tip: Ask for high up with pool or sea view. Junior suites have good views.
  • Stayed: June 2012, travelled with friends
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4  Thank sports1mad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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