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“Perfect”

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Hotel Playa Esperanza
Ranked #17 of 30 Hotels in Playa de Muro
Certificate of Excellence
torquay
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect”
Reviewed 12 June 2013

Excellent hotel which is only getting better - our 3rd visit. Great for a relaxing break. Spotlessly clean very friendly staff lovely facilities delicious food beautiful location for beach lovers. Dining room is a joy and if it's warm there is an ample outdoor dining area.

Room Tip: Some rooms are over the entertainment area which can be good fun but if you want an early night ask...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pamTorquay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 13 June 2013
Dear Guest,

Thanks for your comments. It is very rewarding to see that after your 3rd visit to Hotel Playa Esperanza, you still enjoy the experience. It will be a pleasure to welcome you as many times as you wish.

Thank you,
Team Hotel Playa Esperanza
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
Liverpool, United Kingdom
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2013

An honest review. I stayed here with my son and find it very clean, nice marble lobby and excellent gardens & pool area, right on the beautiful beach, which has shallow turquoise water ideal for kids. The food was excellent and had a fantastic choice for breakfast or dinner, even champagne for breakfast! Any complaints from people over the food, then they must be mad. People staying are Germans, some Spanish & a few English, which is a good thing as the German's are polite & respectful. Caters mainly for older people, although good animation for young kid's, not as much for teenagers, but its on a beautiful coastline & has a free S'Albufera Wetlands nature park nearby to explore. Rooms are fine but could do with a slight upgrade, Good TV in room & nice marble bathroom with powerful shower.You can leave luggage safely f.o.c. after checking out. Couldn't complain, Excellent.

Room Tip: Higher rooms are less noisy. A view over the beach is nice or front of the hotel give a great view a...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Colin905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 12 June 2013
Dear Guest,

We really have to be grateful to you, not only for the nice words about our hotel and food, but for the bother you took at writing all your comments. They are really important for us in order to mend errors and improve our service.

We hope you will not stop visiting us again. It would be nice to see you back.

Thanks a lot
Team Hotel Playa Esperanza
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Thun, Switzerland
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2013 via mobile

We stayed at this hotel for a week and we are very satisfied.Very friendly and helpful staff.A good hotel for people of all ages and especially families with children for after dinner, they have programs for kids and adults. There breakfast and dinner buffet is fantastic!!! The white beach is just behind the hotel if you don't feel like swimming on the pools.I would say very good value for your money.

Tip: It is cheaper to rent a car across the hotel if you want to explore the island. It only costs 30 euro per day, whereas in the hotel, the cheapest costs 60 euro per day.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JulienV1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 7 June 2013
Dear Guest,

Thank you for reporting your experiences at the Hotel Playa Esperanza. It is very rewarding to read that you enjoyed your stay with us.

Muchas gracias.
Team Hotel Playa Esperanza
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Heidelberg
Level 6 Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 April 2013

Overall impression was great! Took out two boys and friend to Mallorca over the long weekend and spent the whole time here in the Playa Esperanza Suites. The facilities are quite large with a hotel, suite and apartment section. There is easy access to the beach and the grounds are maintained to perfection. The staff was very friendly and always helpful. A man at the front desk loaned my husband his own personal umbrella so that he could walk to the car rental space down the road and one of the head chefs noticed my son standing around forlorn that the donuts were all gone and quickly remedied the situation. It was far too chilly to swim outside however we did utilize the inside pool and often walked to the beach to just enjoy the area.
We had the 1/2 pension, which included breakfast and dinner. We all thought breakfast was very well done. There was plenty of seating and drinks were included. The wait staff kept everything very orderly and were quick to respond if you needed something. Dinner was okay. Everyone found something they enjoyed, but I didn't go back for seconds of anything. I haven't had much luck with actual Spanish dishes (minus the tapas) so it could be just my opinion. The only thing I didn't like was that you had to pay for drinks at dinner. All drinks! Even water! I believe water should be available free of charge and then they can add a surcharge for soda and alcohol. Also there was a dress code for dinner and although it wasn't strict, I wasn't a huge fan. Maybe I'm just too independent... ;)
The rooms were lovely, although we had to wait until after lunch to check in upon arrival. Large, with tons of space, a lovely balcony and newly decorated. It was almost always quiet and you could hear the ocean while you slept at night. My only concerns with the rooms are that the newly laminated floors are bubbling up, probably from too much moisture. Hopefully it doesn't cause the hotel any problems in the future.
All of us really enjoyed our stay and felt very welcome amongst the hotel staff. It really is a lovely resort and I would highly recommend it! Oh...one more note - if you use the spa for a pedicure be prepared for power tools! It can get quiet scary! LOL!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pharlap31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 19 April 2013
Thanks for taking your time to put on writing your opinion.
If you had a good experience with us that is the best reward we can get.
We will be pleased to welcome you again in Esperanza Hoteles.

Gracias,
Team Esperanza Hoteles
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Peterborough, United Kingdom
Level 6 Contributor
331 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 24 October 2012

Stayed for just one night here but very impressed. Nice pleasant room with a side view of the ocean. Overlooked gardens of a neighbouring hotel and was very quiet. Do not usually eat buffet meals in hotels but as I was booked in half board I felt obliged to have my evening meal there.
So glad I did. The food was very high quality, plentiful and the hot food was actually hot without being dried out. This is because it was replenished in small quantities and often. The fish, plaice and sole, was cooked in the restaurant so was always "freshly cooked". Breakfast was also very good and plentiful.
The reception staff I found to be very pleasant and helpful, and they all spoke spanish, german and english. Very impressed!
Had a quick walk around the gardens which are lovely with plenty of sun loungers.
Would certainly be happy to return for a longer stay.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank awayagainBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 30 October 2012
Dear Guest,

Thanks a lot for your visit and for the time you took to write your comments about us. We really feel satisfied that you enjoyed your stay in our Hotel and our dinner and breakfast buffet.

We hope to welcome you again.

Thanks,
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Penang, Malaysia
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 October 2012

This is our 3rd time in the hotel Playa Esperanza and again it didn't disappoint. The service, staff, cleanliness and food are still excellent just as it has always been.

The beach is amazing albeit very busy. There's plenty of room for all to sunbathe in the grounds of the hotel whether you want sun or shade if you so choose.

The only disappointment for us is that they don't provide tea/coffee facilities in the room. In saying that it wasn't a problem this time, because the hotel caters so much for the disabled, we hired a kettle and iron from Easy Rider Mobility Hire, who were very friendly, reliable, and efficient with their delivery, (phone number from reception). We'll be back again next year!

Room Tip: We had a Superior Sea View room facing the right hand side of the sea. It had the sun for most of t...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 44bas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 30 October 2012
Dear Guests,

It is nice to see that after your 3rd. visit you are not fed up with us and our resort.

We try to offer the best possible service, and we are sorry we don't provide with tea or coffee facilities in the room.

Hope to have you as our guests for many, many more years.

Gracias!
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Chicago
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2012

The breakfast was buffet was amazing, don't miss it. We just walked in there and didn't pay anything. Very nice hotel, the pool isn't heated but it's right on a beautiful beach. There is a small indoor pool with a very tiny jacuzzi and a large outdoor pool. I believe all the rooms have balconies but there didn't seem to be any Wifi in the room, only in the lobby. This place is filled with older German couples for some reason, it reminded me of the best exotic marigold hotel. There is a large free parking lot and it's right across the street from a big supermarket and the town is nearby, which offers lots of tourist shopping and nice restaurants. A+

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review, 30 October 2012
Dear Guest,

Thank you very much for all your comments. They will all help us to improve our service and mend our mistakes.

For your information Wi-Fi is available in all rooms (with charge), but as you mention in the lobby there's for free.

We're really glad to know you enjoyed the stay and the buffet in our hotel and we would very pleased to welcome you back again in the near future.

Hasta pronto!
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Additional Information about Hotel Playa Esperanza

Property: Hotel Playa Esperanza
Address: Avenida Albufera 4, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Playa de Muro
#12 Family Hotel in Playa de Muro
#12 Romantic Hotel in Playa de Muro
#14 On the Beach Hotel in Playa de Muro
#14 Luxury Hotel in Playa de Muro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Playa Esperanza 4*
Number of rooms: 338
Official Description (provided by the hotel):
The perfect seashore destination for family holidays. We have everything you need for the whole family to enjoy a restful holiday in total peace and quiet. Situated on Playa de Muro beach in the Esperanza Resort Complex next to Playa Esperanza Hotel and Esperanza Park Apartments. ... more   less 
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Also Known As:
Playa Esperanza Hotel
Playa Esperanza De Muro
Hotel Playa Esperanza Playa De Muro, Majorca

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