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“ideal holiday for beach holiday”

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Grupotel Alcudia Suite
Ranked #25 of 30 Hotels in Playa de Muro
Certificate of Excellence
Rochdale, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“ideal holiday for beach holiday”
5 of 5 bubbles Reviewed 6 October 2013

we stayed athe this hotel 28th sept for 7 days all inclusive. the food was very good with plenty of choice. the breaakfast was excellent and set you up for the day. it is just a short walk to the very very long sandy beach ideal for children and sea is shallow. when we were there the beach was crowed every day, but we were told it was freak weather for the time of year, in the 90's. the studio we had was large and with all facilities even though we were A/inc. any one wanting a one bed apt we saw one when the cleaners were in one with the door open and it is large. rooms are cleaned 5 out of the 7 days we stayed no wed's or sun's. one thing, though not a problem to us, was it is mainly German with a few Scandanavions. we prefered this area to the main resort of Alcudia. main problem was the transfer we waited on the coach 3/4 hour then with drop offs another 2 1/4 hours NOT GOOD. the hotel was though.

Room Tip: think about ataxi to get you there!!!!!!!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank irene r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 reviews from our community

Traveller rating
    50
    47
    19
    10
    4
See reviews for
53
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4
Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 1 October 2013

One of the worst hotels I've been so long. Our room was overbooked and the management did a really bad job dealing with this. Finally we were blackmailed to not claim back any money. Otherwise we'd have to change the room each day. No option with a 11 month old baby.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Goettl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retford, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 10 July 2013

The hotel has recently had its bathrooms and kitchenettes refurbished and they're really nice. Stayed in an apartment room that sleeps 4 people even though had bboked a studio. Got the apartment as had to spend the first night in their sister hotel grupotel port d'alcudia which is a 4* so they upgraded me for free. The kitchenette had a microwave, fridge, kettle, 2 ring hob and all the utensils you need. The food was ok some days were better than others but always found something to eat. The all inclusive drinks were mainly what you expect including some cocktails. The bar was always manned and there was rarely a queue. The entertainment at night did let the hotel down a there wasn't something on every night. There was a kids club which had mini disco most nights, the only downfall to this, as one of the very few english in the hotel, was that it was all in a different language. The maids were very friendly and the rooms got cleaned 5 days a week. Would def use this chain of hotels again (they have at least 4 in Alcudia), would like to see their 5* to compare.

Room Tip: the corner apartments have big balconys but room 318s view was blocked by big trees (you should be a...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Red2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alderley Edge, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 July 2013

I stayed in a studio apartment in June and was pleasantly surprised how spacious it was; really roomy and excellent facilities. This hotel mostly has Portugese, Spanish and German guests, but this did not put me off in any way.

I agree, there are chips every evening, however there are plenty of other dishes to choose from. I found the food very satisfactory. The soup was always good and there was fish, chicken, paella, veal, in fact plenty of meat to choose from without having to opt for chips!

The staff are really lovely, very helpful and friendly, and made my stay a really pleasant experience.

All in all, great hotel, although not very impressed personally with Alcudia - more a family resort and not enough to do, so although I wouldn't probably go again, I still enjoyed it and the beach is fab - plus the weather was really good - Moi Bien!

Room Tip: I highly recommend the studios; really spacious
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julesgorgeous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

I've stayed for 1 week, last August. I'd say nice, wide suites.. You cross the street and enjoy a wonderful beach with a spectacular see. That's the main reason to stay.
Good compromise quality/price.

Room Tip: The upper floors, for the view!
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Rocco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 23 July 2012

Due to it being a late booking, myself and my friend were pleasantly surprised by this hotel. The room was incredibly spacious, it was clean and comfortable. The staff were helpful, polite and knowledgable- more so actually than our Thompson rep. The pool area was large enough although full of German families so not so great if you want to relax quietly. The food was the only real problem, we chose to pay for half board but barely ate in the hotel restaurant as the food wasn't particularly nice. The location had pros and cons, was far enough away from the more lively area of Alcudia to be able to sleep without a lot of noise and the beach, which was just across the road, was a lot quieter than the beaches closer to the main strip, but it did mean a half an hour walk (at least) to get to most places. Overall a pleasant hotel!

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cqs9929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
County Durham
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 27 November 2011

Myself and my wife stayed at this hotel in June 2011 after originally booking another Grupotel hotel only to find this was overbooked when we arrived so after much hassle we were offered the Alcudia suites. At first I was apprehensive as I didn't really want to stay in suites but I have to say that when we arrived my worries were unfounded. The hotel is really clean and modern and although we found that there are many German tourists at there this wasn't a problem to us as some Brits can be loud so we had no issues with this. The food at the hotel was really nice with a wide variety to choose from. Rooms were clean, tidy and spacious and the location of the hotel is excellent and only 5 minutes walk to the beach. The staff at the hotel are really good and a special mention should go out to Manuel who really was funny and really made an effort to please. Overall we would stay at this hotel/suite again and would recommend it to anyone.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jaseace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grupotel Alcudia Suite

Property: Grupotel Alcudia Suite
Address: Calle Else Hetzel 4, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#16 Romantic Hotel in Playa de Muro
#17 Luxury Hotel in Playa de Muro
#23 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grupotel Alcudia Suite 4*
Number of rooms: 122
Official Description (provided by the hotel):
Situated 200m to beach across main road. Apartments & studios: Lounge with 2 sofa beds, kitchen, bathroom. Heating/ air-conditioning. Direct dial telephone. Satellite TV. Terrace / balcony. Apartments bedrooms have twin beds. Sport & leisure: Swimming pool with children's pool. Table tennis. Children's playground. Miniclub. Evening shows. Gastronomy: Lounge bar with terrace. Snack bar restaurant. Varied breakfast buffet. Special services: Babysitting service on request. Car, bike and motorbike rental. Excursions with Grupotel Natur. ... more   less 
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Also Known As:
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca

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