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“Pretty standard three star hotel”

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Grupotel Alcudia Suite
Ranked #27 of 30 Hotels in Playa de Muro
Reviewed 21 August 2014

The best thing about this hotel is its location. With only five minutes’ walk to the beach and located in a quiet side street, this is a good choice for families. The rooms are spacious and clean and the staff is friendly. The main problem is the meals. Breakfast buffet was nothing to write home about, but OK on fruit. The logistic concerning juice, water and other beverages seriously needs improvement. Only one “dispenser” for juice and water combined with very small glasses and technical problems resulted in long lines to get something to drink. Many families ended up bringing their own bottles of water or juice to breakfast. The dinner was also based on the buffet. On its best evenings the food was just OK, but too often the food was tasteless and uninspired. The solution was to go to some of the good restaurants that are in the neighbourhood.

  • Stayed: July 2014, travelled with family
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4  Thank Beintibilen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 51 of 152 reviews

Reviewed 9 August 2014 via mobile

We took our 2 young children on their first holiday abroad to this hotel and we could not have chosen a nicer hotel for our holiday. All staff from reception to waitering and bar staff were fantastic and really helpful. Hotel was very clean and choice of food in the restaurant was excellent and plenty of choice. The location close to ameneties and the beach was superb as a 2 minute walk to the beach and shops and restaurants on the doorstep. The hotel pool was small but ideal for the size of the hotel, plenty of sun loungers and umbrellas available too. I cannot find a fault with this hotel but if i had to it would be the entertainment on a night but that is being harsh on the hotel.

Stayed: August 2014, travelled with family
1  Thank ramshaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

We stayed at Alcudia Suite 19-26th June 2014. Firstly we found that the location was perfect close to all restaurants and attractions and just a short 2 minute walk to the fabulous beach. On arrival we were greater by very friendly and helpful staff who could speak good English, they clearly explained everything from eating times to local attractions. We arrived at our room which was a 1 bed studio on the ground floor. The room appeared to have recently been renovated and it exceeded our expectations it was very modern and clean. The cleanliness goes without saying throughout the entire hotel you couldn't wish for more. We stayed half board but this was mainly for the breakfast as we usually eat out in the evenings. The breakfast was also great with a wide variety to choose from. As we prefer the beach rather than the pool we can't really comment on that but it looked a lovely pool area. Would highly recommend to anyone looking for a beach holiday in Alcudia, we couldn't understand why it was only 3 star rated as we simply couldn't find any faults!

Stayed: June 2014, travelled as a couple
7  Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

we stayed athe this hotel 28th sept for 7 days all inclusive. the food was very good with plenty of choice. the breaakfast was excellent and set you up for the day. it is just a short walk to the very very long sandy beach ideal for children and sea is shallow. when we were there the beach was crowed every day, but we were told it was freak weather for the time of year, in the 90's. the studio we had was large and with all facilities even though we were A/inc. any one wanting a one bed apt we saw one when the cleaners were in one with the door open and it is large. rooms are cleaned 5 out of the 7 days we stayed no wed's or sun's. one thing, though not a problem to us, was it is mainly German with a few Scandanavions. we prefered this area to the main resort of Alcudia. main problem was the transfer we waited on the coach 3/4 hour then with drop offs another 2 1/4 hours NOT GOOD. the hotel was though.

Room Tip: think about ataxi to get you there!!!!!!!
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  • Stayed: September 2013, travelled as a couple
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2  Thank irene r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

One of the worst hotels I've been so long. Our room was overbooked and the management did a really bad job dealing with this. Finally we were blackmailed to not claim back any money. Otherwise we'd have to change the room each day. No option with a 11 month old baby.

  • Stayed: September 2013
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16  Thank Goettl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

The hotel has recently had its bathrooms and kitchenettes refurbished and they're really nice. Stayed in an apartment room that sleeps 4 people even though had bboked a studio. Got the apartment as had to spend the first night in their sister hotel grupotel port d'alcudia which is a 4* so they upgraded me for free. The kitchenette had a microwave, fridge, kettle, 2 ring hob and all the utensils you need. The food was ok some days were better than others but always found something to eat. The all inclusive drinks were mainly what you expect including some cocktails. The bar was always manned and there was rarely a queue. The entertainment at night did let the hotel down a there wasn't something on every night. There was a kids club which had mini disco most nights, the only downfall to this, as one of the very few english in the hotel, was that it was all in a different language. The maids were very friendly and the rooms got cleaned 5 days a week. Would def use this chain of hotels again (they have at least 4 in Alcudia), would like to see their 5* to compare.

Room Tip: the corner apartments have big balconys but room 318s view was blocked by big trees (you should be a...
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  • Stayed: July 2013, travelled solo
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1  Thank Red2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2013

I stayed in a studio apartment in June and was pleasantly surprised how spacious it was; really roomy and excellent facilities. This hotel mostly has Portugese, Spanish and German guests, but this did not put me off in any way.

I agree, there are chips every evening, however there are plenty of other dishes to choose from. I found the food very satisfactory. The soup was always good and there was fish, chicken, paella, veal, in fact plenty of meat to choose from without having to opt for chips!

The staff are really lovely, very helpful and friendly, and made my stay a really pleasant experience.

All in all, great hotel, although not very impressed personally with Alcudia - more a family resort and not enough to do, so although I wouldn't probably go again, I still enjoyed it and the beach is fab - plus the weather was really good - Moi Bien!

Room Tip: I highly recommend the studios; really spacious
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  • Stayed: June 2013, travelled solo
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1  Thank Julesgorgeous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grupotel Alcudia Suite

Address: Calle Else Hetzel 4, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#16 Romantic Hotel in Playa de Muro
#19 Luxury Hotel in Playa de Muro
#23 Family Hotel in Playa de Muro
Price Range: £73 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grupotel Alcudia Suite 4*
Number of rooms: 122
Official Description (provided by the hotel):
Situated 200m to beach across main road. Apartments & studios: Lounge with 2 sofa beds, kitchen, bathroom. Heating/ air-conditioning. Direct dial telephone. Satellite TV. Terrace / balcony. Apartments bedrooms have twin beds. Sport & leisure: Swimming pool with children's pool. Table tennis. Children's playground. Miniclub. Evening shows. Gastronomy: Lounge bar with terrace. Snack bar restaurant. Varied breakfast buffet. Special services: Babysitting service on request. Car, bike and motorbike rental. Excursions with Grupotel Natur. ... more   less 
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Also Known As:
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca

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