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“Fabulous Sunshine Break”
Review of Eix Lagotel

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Eix Lagotel
Ranked #14 of 30 Hotels in Playa de Muro
Coalville, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous Sunshine Break”
Reviewed 13 May 2014

On arrival the hotel looks clean, the reception staff are all polite, friendly and willing to help. Especially Marga, who always had a smile and her willingness to help was second to none, an absolute asset to the hotel.

The rooms have all been decorated and refurbished over the winter months, so once in the room they were exceptionally clean and fresh with modern furniture. We had a room overlooking the lake, lovely view and I suspect in high season a little quieter. Rooms cleaned every day, apart from sundays, however if you leave the towels in the bath they are replaced with clean ones every day.

For an all inclusive hotel the food was fantastic, breakfast consisted of a choice of cereals, fabulous fresh fruit, toast, bread, cold meats and cheeses, pastries and traditional English cooked breakfast... always hot and replenished constantly. Lunch was excellent too, the outdoor pool bar also served burgers, hotdogs, nuggets, fries and salad until 17.00/18.00. Dinner was fabulous, always a yummy soup, plenty of variety meat dishes, fish dishes, paella, pasta, salad, cold meats, beautiful desserts too along with cheese and biscuits. This is not A La Carte so do not expect it to be, but for a buffet style restaurant it is perfect.

New sunbeds surround a beautiful pool area and the gardens are well maintained. PLEASE NOTE: there is an additional pool area directly across the road, literally walk out of a gate, over a very very quiet road, through another gate and into another beautifully well kept pool area. The food bar this side was open until 18.00 and was our preferred choice as it was a little more peaceful than the main hotel. Definitely worth a visit.

The hotel operate a courtesy bus that operates every 30 minutes, Mon-Fri 09.30 - 21.00. However the beach is only a ten minute walk away. This is a must, beautiful white sandy beaches and crystal clear waters. Two Sunbeds and a Parasol is 10.65 euros, money well spent... stunning!!

All in all a brilliant hotel, good food, clean rooms, friendly, smiley staff... Perfect Holiday!!!

REMEMBER: the lake attracts more mosquito's than normal, therefore don't forget your mozzy spray.

Suggestions for the Hotel: purely constructive and not a criticism... consider small bottles of water as part of the all inclusive deal, expand the Wi-Fi area, reception and the foyer often get busy. Maybe look for alternative game instead of Bingo every night, a little repetitive... other than that fab hotel!!

Room Tip: Lake View Room should be a little quieter in high season... we stayed in 317!!
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  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
3 Thank dottielottie1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Dear Guest
Thanks for your stay in our hotel and for your lovely and constructive review.
We hope to see you again.
Best regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Brentwood, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 May 2014

We could not find fault with the hotel,we wished we had booked for longer,would go back again. Staff very friendly.had lovely room over looking pool.the food was very good,plenty of variety. Would be good if had 24/7 tea and coffee available.less bingo as not everyone likes it.more live music would be good.go with no frills trips especially Juan the guide he was great.

Room Tip: Numbers 431 and 432 lovely rooms
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  • Stayed May 2014, travelled with friends
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    • Cleanliness
    • Service
Helpful?
1 Thank susang55james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Hola
Thanks for your stay and for your nice review. Happy guests makes us happy.
Hope to see you again and hope you can come longer time.
Kind regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sheffield
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 May 2014

I have returned from a five day break at this hotel and have no hesitation in recommending.The room was spotless and we had a view overlooking the pools.The food was always varied and there was always a good choice .We used the free bus to the beach on a couple of occasions ,was told that it best to book in advance in high season .
Loved the location -away from the built area of the resort. Yet only a short walk to the beach.
All the staff were helpful and polite
have already looked at returning in July,just trying to find a good deal!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jillyjoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Dear guest
Many thanks for your stay in our hotel, for your wish of comming again in July and for your nice review wich gives us strenght to keep working hard and improoving.
Hope to see you son
Best regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2014 via mobile

We went to this hotel for a 3 day break and couldn't fault it one bit. It was very clean and looked exactly like the online pictures. The only thing was the pool was freezing so we couldn't go in but that is not the hotels fault I think it was just the time of year we went as the season had only just begun! It is in a good location too, about a 10 minute walk to all the shops and beach which is also lovely. There is a free shuttle bus from the hotel but we enjoyed the walk so didn't use it. The food is lovely too, definately the best all inclusive we have been to couldn't complain! The staff are also very good as well. After the first night I asked for 4 extra pillows and they were sent up within an hour. There are probably a few things people could moan about but I couldn't name any I think some people just look for flaws! Usually we would never go to the same hotel twice as we like to try out new places but have said we will definitely come back here! Was a lovely break!

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Vicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Dear guest
Thanks a lot for your nice review and your wish of comming again.
Your positive words give us strenght to keep working hard and improoving.
Hope to see you again
Kind regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 May 2014

l cannot find a fault with this hotel, only good things.
Food.......l wish l hated it couldnt fit enough in my stomach. So tasty so amazing. Staff always friendly smiling and nothing was too much to ask.
Room......Great decor and comfortable beds.
Air con.......works perfect.
Sunbeds and pool area.......All good
There is two sides to this hotel. If there isnt enough sunbeds then walk across the road to the breezers club as it belongs to the hotel and you can get all the sunbeds, food and drink as much as you like.
Travelled family of four and was great. The evening entertainment was great and l even felt l went to a theatre.
Clean all round
Should be a five star hotel

Room Tip: Always ask at reception if you are unsure of anything. There is two parts of this hotel. You can pla...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MariaButzki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Hola
Many thanks for your stay in Lagotel and for your nice review. Happy guests makes us happy!!
Hope to see you again.
Kind regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 May 2014

Love love love this hotel can't fault anything, fab holiday & amazing staff.... can't wait to return in August 2014.
Been going for 3 years now.

playa de muro beach is lovely and clean kids can play in the sea
hotel entertainment run by fabien is amazing something different every night

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Hola
Thanks a lot for your past 3 stays, for your new reservation and for your nice review, we loved it.
See your next august
Best regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 May 2014

This is a great family hotel, with plenty of activities and stuff to do around the pools during the day. The night time entertainment was good too, with everything focussed on the kids. The bingo is brilliant for the adults and you can literally win hundreds of euros if you get a line or a full house!
I am not a pizza, chips and burgers type of person, having lived in Spain for a few years now, so I was less than impressed by the food on the menu, especially at the snack bars during the day. Sad that's all kids want to eat considering the great food available in Mallorca.
We travelled as a big group of various families and sadly one of them had their room broken into and valuables stolen. Not the hotel's fault but a problem in a densely tourist area.
Tip: try speaking a bit of Spanish at the in-house supermarket, the staff really appreciate it and they gave me discounts :)

Room Tip: Ask for a higher floor where possible
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  • Stayed July 2013, travelled with family
    • Value
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Helpful?
4 Thank Lean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this review, 14 May 2014
Hola
Thanks for your stay in lagotel and for your review. Both, positives and negatives will help us to improove.
Best regards
Your Lagotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eix Lagotel

Property: Eix Lagotel
Address: Circuit del Llac s/n | Urbanizacion las Gaviotas, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Playa de Muro
#18 Romantic Hotel in Playa de Muro
#20 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): £
Hotel Class:3 star — Eix Lagotel 3*
Number of rooms: 340
Official Description (provided by the hotel):
A complex comprising hotel and apartments in the Platja de Muro, situated next to the natural park of s’Albufera. The park is formed by grassy areas, dunes and salt marshes and is of great ornithological and scenic value, and is surrounded by two gardens of approximately 200m² each with a lake and jetty. ... more   less 
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Also Known As:
Lagotel Hotel Playa De Muro
Lagotel Alcudia
Lagotel Majorca
Eix Lagotel Playa De Muro, Majorca

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