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Eix Lagotel
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Reviews (2,312)
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Reviewed 13 May 2014

On arrival the hotel looks clean, the reception staff are all polite, friendly and willing to help. Especially Marga, who always had a smile and her willingness to help was second to none, an absolute asset to the hotel.

The rooms have all been decorated and refurbished over the winter months, so once in the room they were exceptionally clean and fresh with modern furniture. We had a room overlooking the lake, lovely view and I suspect in high season a little quieter. Rooms cleaned every day, apart from sundays, however if you leave the towels in the bath they are replaced with clean ones every day.

For an all inclusive hotel the food was fantastic, breakfast consisted of a choice of cereals, fabulous fresh fruit, toast, bread, cold meats and cheeses, pastries and traditional English cooked breakfast... always hot and replenished constantly. Lunch was excellent too, the outdoor pool bar also served burgers, hotdogs, nuggets, fries and salad until 17.00/18.00. Dinner was fabulous, always a yummy soup, plenty of variety meat dishes, fish dishes, paella, pasta, salad, cold meats, beautiful desserts too along with cheese and biscuits. This is not A La Carte so do not expect it to be, but for a buffet style restaurant it is perfect.

New sunbeds surround a beautiful pool area and the gardens are well maintained. PLEASE NOTE: there is an additional pool area directly across the road, literally walk out of a gate, over a very very quiet road, through another gate and into another beautifully well kept pool area. The food bar this side was open until 18.00 and was our preferred choice as it was a little more peaceful than the main hotel. Definitely worth a visit.

The hotel operate a courtesy bus that operates every 30 minutes, Mon-Fri 09.30 - 21.00. However the beach is only a ten minute walk away. This is a must, beautiful white sandy beaches and crystal clear waters. Two Sunbeds and a Parasol is 10.65 euros, money well spent... stunning!!

All in all a brilliant hotel, good food, clean rooms, friendly, smiley staff... Perfect Holiday!!!

REMEMBER: the lake attracts more mosquito's than normal, therefore don't forget your mozzy spray.

Suggestions for the Hotel: purely constructive and not a criticism... consider small bottles of water as part of the all inclusive deal, expand the Wi-Fi area, reception and the foyer often get busy. Maybe look for alternative game instead of Bingo every night, a little repetitive... other than that fab hotel!!

Room Tip: Lake View Room should be a little quieter in high season... we stayed in 317!!
  • Stayed: May 2014, travelled with friends
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3  Thank dottielottie1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this reviewResponded 14 May 2014

Dear Guest
Thanks for your stay in our hotel and for your lovely and constructive review.
We hope to see you again.
Best regards
Your Lagotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

We could not find fault with the hotel,we wished we had booked for longer,would go back again. Staff very friendly.had lovely room over looking pool.the food was very good,plenty of variety. Would be good if had 24/7 tea and coffee available.less bingo as not everyone likes it.more live music would be good.go with no frills trips especially Juan the guide he was great.

Room Tip: Numbers 431 and 432 lovely rooms
  • Stayed: May 2014, travelled with friends
    • Value
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1  Thank susang55james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this reviewResponded 14 May 2014

Hola
Thanks for your stay and for your nice review. Happy guests makes us happy.
Hope to see you again and hope you can come longer time.
Kind regards
Your Lagotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

I have returned from a five day break at this hotel and have no hesitation in recommending.The room was spotless and we had a view overlooking the pools.The food was always varied and there was always a good choice .We used the free bus to the beach on a couple of occasions ,was told that it best to book in advance in high season .
Loved the location -away from the built area of the resort. Yet only a short walk to the beach.
All the staff were helpful and polite
have already looked at returning in July,just trying to find a good deal!

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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2  Thank jillyjoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this reviewResponded 14 May 2014

Dear guest
Many thanks for your stay in our hotel, for your wish of comming again in July and for your nice review wich gives us strenght to keep working hard and improoving.
Hope to see you son
Best regards
Your Lagotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014 via mobile

We went to this hotel for a 3 day break and couldn't fault it one bit. It was very clean and looked exactly like the online pictures. The only thing was the pool was freezing so we couldn't go in but that is not the hotels fault I think it was just the time of year we went as the season had only just begun! It is in a good location too, about a 10 minute walk to all the shops and beach which is also lovely. There is a free shuttle bus from the hotel but we enjoyed the walk so didn't use it. The food is lovely too, definately the best all inclusive we have been to couldn't complain! The staff are also very good as well. After the first night I asked for 4 extra pillows and they were sent up within an hour. There are probably a few things people could moan about but I couldn't name any I think some people just look for flaws! Usually we would never go to the same hotel twice as we like to try out new places but have said we will definitely come back here! Was a lovely break!

Stayed: May 2014, travelled as a couple
2  Thank Vicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this reviewResponded 14 May 2014

Dear guest
Thanks a lot for your nice review and your wish of comming again.
Your positive words give us strenght to keep working hard and improoving.
Hope to see you again
Kind regards
Your Lagotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

l cannot find a fault with this hotel, only good things.
Food.......l wish l hated it couldnt fit enough in my stomach. So tasty so amazing. Staff always friendly smiling and nothing was too much to ask.
Room......Great decor and comfortable beds.
Air con.......works perfect.
Sunbeds and pool area.......All good
There is two sides to this hotel. If there isnt enough sunbeds then walk across the road to the breezers club as it belongs to the hotel and you can get all the sunbeds, food and drink as much as you like.
Travelled family of four and was great. The evening entertainment was great and l even felt l went to a theatre.
Clean all round
Should be a five star hotel

Room Tip: Always ask at reception if you are unsure of anything. There is two parts of this hotel. You can play mini golf, tenise, squash. The beach is really within walking distance take the bus there but you can walk back in less then 10 minutes. Night club called magic is great 10euro taxi ride.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank MariaButzki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Lagotel, responded to this reviewResponded 14 May 2014

Hola
Many thanks for your stay in Lagotel and for your nice review. Happy guests makes us happy!!
Hope to see you again.
Kind regards
Your Lagotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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