I have just returned from a week at this hotel and will never go again or recommend it to anyone:(
When we arrived ( 2 adults, 4 children age 18mth, 4,6,8 ) 5 suitcases and 3 bags plus 2 buggies the coach driver put them in road no one came to help us in therefore we had to do relays into the reception keeping close eye on the children :( we then got a key to our room which on booking was 2 bedroom! Family room only to find a poky bedroom with 2 beds in and twin beds single sofa bed a cot in TV room ! We went down to reception 9.15pm and complained only to be told by a miserable bad mannered man there is nothing we can do until the morning as all 2 beds needed cleaning :( we where then told the restaurant was closed for cleaning and would have to wait until 10pm and there would be some food available :( I wouldn't feed my dogs the rubbish they expected children to eat that time of night. The next day we went back about room and had to argue with staff on what 2 bedrooms means :( needless to say we got no where . The hotel was clean and basic the food at lunch was pizza. Hotdogs, burgers and cold chips or you. Old questions at restaurant for a few slightly diff things. At night we had to argue with waiting on staff where we could sit because certain parts where closed :( the food was same most nights boring unhealthy rubbish. The only good things where the pools and the drinks not to bad! Oh and I lost a few pounds in weight so if you need too, you can go stay there probably better than a health club an a bit cheaper!
- Official Description (provided by the hotel):
- A complex comprising hotel and apartments in the Platja de Muro, situated next to the natural park of s’Albufera. The park is formed by grassy areas, dunes and salt marshes and is of great ornithological and scenic value, and is surrounded by two gardens of approximately 200m² each with a lake and jetty. ... more less
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- Also Known As:
- Lagotel Hotel Playa De Muro
- Lagotel Alcudia
- Lagotel Majorca
- Eix Lagotel Playa De Muro, Majorca