We stayed here for 2 weeks from may 9th as a family of 2 adults and 1 six year old child.
We found that the rooms were very well equipped and surprisingly modern looking.
We were quite pleased with the hotel as on first glance it looked really beautifully especially with the picturesque beach out the back. However we did start to notice that the cleanliness just wasn't up to 4* standards in our eyes especially when it came to the room being cleaned.
We found that the floors weren't being cleaned when the cleaners were coming round so it was a case of washing your feet again after walking on the floor when coming out of the shower as the floors were so gritty.
This also was the case around the pools and general public areas- we seen the cleaners "mop" these areas but it just wasn't good enough really- most places hose these public areas down on a daily basis, this was not the case here.
Another down fall is that this hotel hosts for a lot of Scandinavian guests and it felt like their entertainment staff got most of the limelight of an evening. Don't get me wrong they were a very talented trio of singers but it became a bit self indulgent, listening to them sing night in night out, if truth be told. The English Thomson entertainment team were more about involving the audience which we find more entertaining.
Everything else in the hotel was absolutely fine it's just let down by its general lapse daisy attitude towards cleanliness standards.
This is a great place to stay if you don't want to do anything but sit and sunbathe 24/7 but if you like to be adventurous then this place is out of the way from anywhere worth going so probably best not to stay here.
- Official Description (provided by the hotel):
- In this unique setting, between the white sand dunes of Platges de Muro and the spectacular Parc Natural de s’Albufera, Alcudia Pins reflects our way of understanding tourism: an offering of variety, happiness and well-being for your entire family.Thanks to personalised treatment, all of our personnel will be attentive to your every need. Our objective is for you to have a good time and leave your cares behind.Designed to provide you with everything you need for your holidays, Alcudia Pins awaits you with a pleasant atmosphere where you can enjoy your favourite activities worry-free in comfortable and safe lodgings that cater to the relaxation and well-being of your loved ones. ... more less
- Reservation Options:
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- Also Known As:
- Alcudia Pins Hotel
- Alcudia Pins Playa De Muro
- Alcudia Pins Majorca
- Family Life Alcudia Pins Playa De Muro, Majorca