I booked this hotel with my family via Fritidsresors in Sweden. They said it was a 4 star hotel with many amenities and commodities. The first impression was fairly good, the hotel employees took care of all the people checking in in a very fast and organized manner. The room was a total disappointment, the double bed in the bedroom fitted the room perfectly, but nothing else. It was difficult to get to bed because of the little room left between the bed and the walls. Leave alone to put anything in the wardrobe. The "beds" they offer for my two tall sons were a couch/bed kind of thing from which my oldest son's feet stuck out. The mattress was so thin one could actually feel the ribs of the thing under it. But, OK, we could live with that, after all only a week, one can adapt. But, the problems with this hotel were more severe than that, we felt that on Saturday when we tried to buy some items with a 500 Euros bill. The hotel refused to accept the money and further more diss informed us that in Mallorca these bills are illegal and can only be exchanged in the local banks, which unfortunately were closed until Monday! For the first, this was a lie, for the second after asking a bit around we got the bill exchanged at the Iberostar hotel only 300 meters away. When confronted with this the staff said it was policy of the hotel and that they "apologize" for that, but nothing they could do about. I would not recommend this hotel to anyone, if you are traveling with your family avoid this hotel like fire, it will do you no good.
- Official Description (provided by the hotel):
- In this unique setting, between the white sand dunes of Platges de Muro and the spectacular Parc Natural de s’Albufera, Alcudia Pins reflects our way of understanding tourism: an offering of variety, happiness and well-being for your entire family.Thanks to personalised treatment, all of our personnel will be attentive to your every need. Our objective is for you to have a good time and leave your cares behind.Designed to provide you with everything you need for your holidays, Alcudia Pins awaits you with a pleasant atmosphere where you can enjoy your favourite activities worry-free in comfortable and safe lodgings that cater to the relaxation and well-being of your loved ones. ... more less
- Reservation Options:
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- Also Known As:
- Alcudia Pins Hotel
- Alcudia Pins Playa De Muro
- Alcudia Pins Majorca
- TUI Family Life Alcudia Pins Playa De Muro, Majorca