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“Superb mid sized family hotel.” 5 of 5 bubbles
Review of Las Gaviotas Suites Hotel

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Las Gaviotas Suites Hotel
Ranked #2 of 30 Hotels in Playa de Muro
Certificate of Excellence
Peterborough, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Superb mid sized family hotel.”
5 of 5 bubbles Reviewed 8 June 2014

This 4* hotel is situated mid way between Alcudia and Can Picafort on the Northern coast of Majorca. Approximately 120 metres away is a lovely lifeguard patrolled sandy beach, that is equipped with rent per day sun beds and parasols. Local shops are within this distance. The hotel rooms are Suite Rooms comprising of a lounge (with double sofa bed for children up to approx 12), a separate double bedroom for the adults and shower room/toilet. Each room is equipped with air conditioning, a fridge and TV. Decor is of a high grade and maid service is daily. The hotel has three pools. A Spa Pool with jacuzzi, a Family Pool with children's area and jacuzzi and a quiet Adult Pool. The hotel also has a Spa, small Fitness Suite, Pool Cafe Bar, Reception Lounge Bar and a lovely restaurant. The buffet style meals are well staffed, food is of an excellent standard, extremely varied and plentiful and there are no limits on portion sizes. All staff at the hotel show the utmost courtesy and are warm and pleasant.

In summary, we have now visited this hotel four times in six years due to its proximity to the beach, excellent food (and our children are quite fussy eaters) and relaxing accommodation staffed by welcoming, attentive, customer focused people. It's not the largest hotel in the vicinity, but if you are looking for quality and value, in our opinion, this should be your first choice.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 9 June 2014
We are happy to read your kind comment! We are looking forward to see you again, next time when you come and visit us. Your comment is very helpful for coming guests as it describes a lot about the services that we offer. Many greetings from all of the staff
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1,107 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
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English first
Amsterdam, The Netherlands
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 7 June 2014 via mobile

Nice hotel. Clean and 3 different (cold!) swimmingpools. Very nice scenery, but lousy breakfast. If you don't like pancakes or fresh fruit, it's not easy. Two days in a row, the cucumbers served, are bad. The tomatoes don't have any flavor at all wich is strange for this time of year. It's like all the food doesn't have any flavor at all. As a food lover and being in south Europe, this strikes me as unusual. Personnel I've spoken with, speak English quit poorly. The communication in even simple takes a little while because of it. The staff is friendly, but I'm used to more hospitality in 4* hotels to be frank. There is a spa with a sauna (70 degrees Celsius, cold again!) a steam bath and a small pool which is a little warmer then the pools outside. Mummy husband and I used it to cool off after the longest sauna visit ever. After 45 minutes it's felt like a nice cold cool down. The one thing which is absolutely gorgeous at las gaviotas, is the massage! The German lady gave me the best massage I've ever had. I'm going again tomorrow
Prices are very reasonable as we'll. €65 for 60 minutes.

In all; an overpriced hotel that is more like a 3* hotel or even less.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank MeloDo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 9 June 2014
Thank you for your comment. We are sorry to read that we didn´t meet your expectations. Concerning the breakfast we are quite surprised as the offer is pretty large and very varieted. Kind regards from all of us
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Sheffield, England, United Kingdom
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

We returned from Las Gaviotas on Friday after a 5 day stay in Playa de Muro.
We booked after reading the reviews on trip advisor and decided on paying the extra for a suite which we were very pleased with. On arrival, we were greeted by a member of staff who helped us in with our bags from our transfer coach and took us up to our room after check in. We had an initial issue with our room key which was resolved promptly and with good humour within 15 minutes or so and they brought us some wine up by way of an apology for the inconvenience which was a welcome surprise. The suite was very spacious, clean, modern and very quiet overlooking one of the quieter pools so we had no road noise. The facilities were well maintained with a fridge, plenty of towels, flat screen, hairdryer and on asking at reception, an iron which we had for the full 5 days use. We booked bed and breakfast and the food was served I think 8-10am which was fine for us with a good selection including fresh crepes, eggs, meat selection, breads, fruit, cereals etc. The reception staff were always very welcoming and helpful when we had issue checking on our transfers which was a great help to us not speaking fluent spanish. The only thing that could have improved our stay would have been a genuine queen size double bed as this was 2 singles pushed together and the way the bedding was made kept them as 2 single beds tucked in to separate you from your partner! Once untucked it was uncomfortable with the gap down the middle so we had to sleep to our own single beds. Other than that though, the hotel and our stay was great. In terms of the location, it didn't offer us much to do as a couple other than visit the beach but as the bus service is so good, I wouldnt let this put you off as Alcudia and Port de Polencia are a short bus ride away and we also ventured on the bus to Palma to see the cathedral which was amazing and a nice day out. We did arrive before the busy season so it may be different in the kids holidays but we liked it overall. I highly recommend if you stay here that you visit the restaurant around the corner called Las Parmeras which has amazing steaks and the best cheesecake you will ever eat homemade onsite. That is my next review to write!!

Room Tip: Pay the extra for a suite away from the road
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 27 May 2014
Great to read your comment, thank you very much! We just wanted to let you know that from the first of June, we will have 30 rooms with queen size double beds. So if you are thinking about coming back one day, you will not encounter with the same problem as you had now :-)
Thank you again for your writing, as it helps us to improve our services, and future guests to see what the hotel is like. Sunny greetings from the whole staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Stayed here for 5 nights (15-20th May) with a girlfriend and we were delighted that we found this hotel. It was spotlessly clean, very modern (particularly liked the showers with great pressure!) and with good food. The room was a little on the small side (room 220) but had everything you needed and was smart in appearance. Our room overlooked the adult pool and was very quiet (sheltered from road noise). We had no issue getting a sunbed but then we were not there at high season. The food was very good I thought with a great selection of fresh salads and freshly prepared daily selection of fish or meat etc. We didn't particularly like the area of Playa Muro itself, but as we had a hire car we often went to Alcudia Old Town in the evening for a glass of wine and wander. I would highly recommend people go here (10 mins in a taxi) for a different experience to the "beach strip". I also had 2 massages in the spa which were excellent, one sports and one back. I would be very happy to return to this hotel in the future. If I went back with my boyfriend I would probably try and get a suite room as I think he'd feel cramped in the standard room, but it wouldn't be a deal breaker as other aspects would make up for it.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RedNoddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 27 May 2014
Thank you very much for your kind comment! It is great to read that you had a nice stay here and that you would like to come back one day. The suites are a lot bigger than the double rooms and sometimes the price difference is not that big. We hope to see you again! Greetings from everybody here at Hotel Las Gaviotas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

This hotel was just lovely, the room albeit slightly on the small side was just what we needed for a week away. The hotel is finished to a high standard which just made our holiday. The only negative I could possibly say was the lack of room around the pool but you are so close to the beach anyway it was no problem to find a sun lounger there. Would go back tomorrow

Stayed July 2013, travelled with friends
Helpful?
Thank ClareR1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 16 May 2014
We are very happy to welcome you back again! Thank you very much for your great comment here on Tripadvisor. It is great to read that you have enjoyed your time here and very important for us to know your opinion. Kind regards from all of us and hope to see you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

Recently stayed (May 1-8 2014) at this lovely hotel. The location, the atmosphere and the personnel were all equally welcoming and helpful. From the moment we arrived to be greeted by Enrique, to the moment we left, we experienced excellent service. Spent some wonderful time at the Spa with Christina and Angela - beautiful energy, beautiful ladies, thanks for the relaxing and professional treatments. We ate at the buffet for breakfast (amazing, thanks to those chefs who seemed to be working all the time), Cava at breakfast..nice touch! Pools, landscaping, everything was great. I would love to come back.

Room Tip: Ask for the top floor away from the bar.
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacquie19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 16 May 2014
Thank you very much for writing a comment about your stay at Las Gaviotas. We are looking forward to seeing you again! Best regards from the staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mallorca
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

We stayed here only for one night as a quick weekend getaway ( we live on Mallorca). The hotel has had a well thought out reform a number of years ago and has been well maintained keeping a modern stylish look. The staff were friendly, the waiters & waitresses helpful and the food was good. This is a children friendly Hotel and ours were happily received . The spa facilities are small but there are 2 big pools and lots of outdoor space with a pool bar/restaurant. It's 2 minutes from the beach and well positioned . My only gripes were the balcony lights that stay on all night and the room safe neds to be paid for - this should be free. All in all I would stay there again without hesitation.

Room Tip: rooms on the west side away from the main road are quieter from road traffic but overlook the pools.
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ojmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellasgaviotas, Director de Recepción at Las Gaviotas Suites Hotel, responded to this review, 16 May 2014
We are happy to read you have had a good time during your stay with us! It is important for us to know your opinion, so that we can improve our services in the future. Thank you! Sunny regards from all of us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Las Gaviotas Suites Hotel

Property: Las Gaviotas Suites Hotel
Address: Avenida de la Albufera 51 | Urbanización Las Gaviotas, 07408 Playa de Muro, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Playa de Muro
#2 Luxury Hotel in Playa de Muro
#3 Best Value Hotel in Playa de Muro
#4 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): £
Hotel Class:4 star — Las Gaviotas Suites Hotel 4*
Number of rooms: 164
Official Description (provided by the hotel):
Las Gaviotas Suites Hotel - a pioneer in the area as far back as in the -70s and with more than 30 years of experience - consolidates stars and a image: modern lines in every corner invite you to a holiday oasis where quality is the common element and white, the colour that permeates everything. Here you can enjoy gardens, comfortable suites and modern facilities. But Las Gaviotas Suites Hotel is much more than just a beautiful design. Our identity is, above all, friendly treatment and good service. Our experience and know-how, together with each guest, will do the rest. ... more   less 
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Also Known As:
Las Gaviotas Hotel Playa De Muro
Hotel Las Gaviotas
Las Gaviotas Suites Hotel Playa De Muro, Majorca

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