We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quality guaranteed”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
IBEROSTAR Alcudia Park
Ranked #8 of 30 Hotels in Playa de Muro
Certificate of Excellence
UK
Level 4 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Quality guaranteed”
Reviewed 8 August 2014

This was our second stay at the Alcudia Park. Our two girls are 6 and 3 and we didn't want to risk staying somewhere new in case it didn't live up to the high standards set by the Alcudia Park back in 2012.

What was important to us was firstly the location. The beach is beautiful and very safe. Our eldest is a confident swimmer but the youngest was wary of the sea. After 10 days in the shallow warm waters in playa de muro she was a water baby! The alcudia park is directly on the beach so is ideal.

Secondly the entertainment for the children was important. The staff at Alcudia Park are in my opinion fantastic. The daytime mini club and pool activities are great and the mini disco and evening entertainment are very well done. If you expect a West End show then you will be disappointed. In truth the shows are a little similar after 10 days but the team are so hard working and enthusiastic that it is hard to be anything but complimentary.

Finally the food is a key requirement for us. We changed to all inclusive from half board - note that 6 and under don't pay extra for AI. The choice was great - a different theme every night. Then there is normally a further extra theme. For example on vegetarian night there was a massive veal joint! Again after 10 nights you start to get repeats but I didn't notice any dip in quality from two years ago.

Sun beds - get up after 8am and you won't get one. I think they need a better system. Didn't let it effect our stay.
Wifi - it's expensive and not very reliable.
Rooms are fine for our needs and special mention to the cleaners who every day left sweets for our kids

Final mention to Jet2 - this was our first break during school holidays and first as a package rather than independent. The journeys there and back couldn't have been better. Flights arrived early, transfers were easy and even better took just over an hour. Would highly recommend based on this experience.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank DinoR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,531 reviews from our community

Traveller rating
    828
    486
    153
    45
    19
See reviews for
1,065
254
19
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Playa De Muro
1 review
Reviewed 8 August 2014

Excellent stay for the 4th year in a row and we will be back in 2015 for our fifth trip to Alcudia Park! Service, food, quality were improved comparing it with our stay in 2013. Incredible to see that some of the employees recognized our family after seeiing thousands of guests year by year.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar.com

Helpful?
Thank Marcel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gibraltar
Level 5 Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 August 2014

We found all members of staff very helpful. The variety of food was good in the restaurant, location on the beach front with very easy access from the hotel. The ability to get a beach bed by the pool was a challenge, frequent by many early risers meant we had not be able to get a bed after 7 days of staying. I complained to the hotel managing director and he kindly explained the challenge they face, albeit it is clearly sign posted that beds cannot be reserved no enforcement is done. The location of hotel means that it is great for exporting the north of the Island, Palma is some 60kms away and the access by motorway is good but yet considered far. The proximity of Alcudia town is an asset as it's a beautiful picturesque village with many restaurants and late night shopping.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank LosLLanitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 August 2014

We returned to Alcudia Park in late July for 10 days with 4 adults & 3 children. I really cannot fault this hotel and would recommend in a shot.

We arrived at the hotel at lunch and were greeted by fabulous reception staff, our rooms were not ready but we were offered lunch and a safe place for our bags and told to return in an hour. The staff were so helpful even going out of the way for pool view rooms. Reception staff were always very helpful, they couldn't be more helpful and were great with the children.

The rooms are spacious and comfortable, the pull up bed in the lounge is only really for children but I had great nights sleep in the beds. Kitchens had everything we needed even a tea towel! The housekeepers were amazing, our room was cleaned everyday and was spotless, the little touches were lovely (water, flowers, sweets, towel animals)

Pool is great for kids, right on the beach so best of both worlds, entertainment staff are great all day....these guys do not stop and make a massive effort to include all the kids. Things for the kids around the pool everyday and kids club is on most of the day. If you wanted a sun lounger around the pool then you needed to be up for 8.00am but there was always spare beds on the grassed area near the beach. You can also hire beach towels for a 10 euro deposit, these can be changed everyday but Sundays.

Food was fantastic! Food cooked and prepared in front of you, lots of choice, speciality dishes every night. The food never felt repetitive, different choices at lunch and dinner and great choice for kids. Snack bar at the beach open from 10.30 for drinks, ice cream and served food from 12.30 - 3.30pm. Toasties, pastries and sandwiches available from 4.30pm if you get hungry. Drinks choice is great, beer, wine, soft drinks, slush, juice, spirits and certain cocktails available, they even do non alcoholic cocktails for the kids.

The entertainment has definitely improved from our last visit in 2012, the shows rotate over the week and the kids loved the tots disco.

The staff are amazing, they work some incredible hours and cannot do enough for you, always a friendly welcome...a firm family favourite and we will definitely be back!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank nikki s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 August 2014

stayed here with my son a friend and her daughter and could not fault it.The whole place was clean and the gardener was out at 6.30 am tending the gardens.
The food was excellent and always plenty to choose from...........the waiting staff work very hard and the restaurant can get busy so their job can be challenging but they are always pleasant and the lady who worked on the grill was lovely and cheerful always chatty and smiling.
The reception staff were great and very helpful and rang us a taxi when we went into the harbour(well worth a visit).The bar staff were all great and are very kiddy friendly.
The social and entertainment team are great and there is always something going on to keep the kids entertained and aqua aerobics was great fun.
Overall this hotel is well worth a visit and is a must for families and you can make it as busy or as quiet as you choose and i would definitely return.

Room Tip: choose a sea view or garden room well worth it.
See more room tips
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank misha013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Earls Colne, Colchester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

We have just returned, relaxed and tanned from our second year staying at the Iberostar Alcudia Park. Fantastic week, thank you.
Firstly. Very friendly staff, including the reception staff who were always polite and friendly.
Our 6 year old Grandson loved the entertainment ( as did we ! ) High standard acts, and avery hard working entertainments team.
The food in the Restaurant, is of a very high standard. We have stayed at many 4/5 star hotels and Iberostar matched them all, and even excelled in the choice of fruit each day.
Quite amazing.
If I was to make one small criticism. Each day I reported that both ladies toilets on either side of the pool, had a broken lock on the toilet door, and each day for a week I was assured it would be fixed. ( To no avail!!) The toilet floors really needed cleaning more often, given the busy time of year.
Our family will be returning next year, as it was perfect for their holiday needs.
Please let us know of any special deals going!!
Again. Many thanks
Anne and Trevor

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
Thank annebeadle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Alcudia Park, responded to this review, 6 August 2014
Dear Anne and Trevor,

Firstly we would like to thank you for your return visit to our IBEROSTAR Alcudia Park hotel and for sharing your constructive critics and lovely compliments here on Tripadvisor; We appreciate all of your input, as it helps us identify areas that could use more attention to detail.

Please accept our apologies for not being able to follow up quickly enough when reporting the broken locks on the pool bathroom doors; we immediately passed on your comments to our management team for information; Moreover, hygiene and cleanliness being one of our main concerns, we shared your comments on the toilet floors with our head of housekeeping to improve on this point, although we would like to point out that the cleaning of our public areas is a continued process throughout the day.

On the other hand, we are thrilled your grandson enjoyed our animation program and so did you, we will not fail to share your review with our animation team as this will mean a great deal to them.

Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights.

Last but not least, we also appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Thank you again for your trust and valuable time; it will be a real pleasure to welcome you back on your next trip to Majorca and we encourage you to check our website where special offers are displayed regularly.

Warmest Regards,

Online Reputation Manager
IBEROSTAR Alcudia Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 August 2014

Family of four including children aged 7 and 5 stayed at Iberostar Alcudia Park for 10 nights in late July/early August. The positives: location as beach was amazing; Staff were great with special shouts to Elizabeth in Mini Club, Tony the barman and the German sounding chap on reception; Food was great and varied; Evening entertainment was good fun and kids also enjoyed the 21:30 shows.

Some minor negatives: Rooms were small and I was surprised the room was only 1 bed with a pull out sofa but we were not in there much so was not too much of a biggie but thought we would have got more considering the price; Sunbeds were an issue with the usual shenanigans of reserving beds which I didn’t mind but when you see beds which are not used for the entire day it does grate on your nerves; Lifts in block 4 were a bit dodgy and as there is no service lift for cleaners meant you were waiting (we were on level 5); my eldest got an ear infection from the pool and the lady in the doctors room and the doc himself were really nice but thought the €90 charge was steep – take ear plugs for kids.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 1000_Cutts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Alcudia Park, responded to this review, 5 August 2014
Dear Rob,

Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Alcudia Park hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.

We lament your disappointment with the size of the room we accommodated you in and would like to take the opportunity to point out that we have different accommodation types at our hotel; for future occasions we encourage you to visit our webpage or to contact our call center for a personalized booking guidance to make sure that you book the accommodation type that best meets your family holiday needs and wishes.

Although the reservation of sunbeds is forbidden by our house rules, unfortunately not all guests are equally respectful, please accept our apologies for the inconveniences caused, we commit to revise our procedures so as to find a suitable solution on this point.

Moreover we sincerely regret reading that your son had an ear infection and hope that he is totally recovered as we speak; we however would like to point out that disinfectant and pH levels are checked at least twice per day to prevent germs spread; Children may be more sensitive to ear infections due to the long hours spent in the water; as you well say, ear plugs are a solution, keeping the ears dry is the best way to avoid this kind of inconvenient.

On the other hand, we are very pleased to read your satisfaction with the quality and variety of our buffets, the evening entertainment as well as with the service received during yoru stay; the genuine kindness and helpfulness of our staff is undoubtedly one of our hotel’s main assets and we will not fail to congratulate them on your behalf.

Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Alcudia Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Playa de Muro
0.4 mi away
Viva Blue & Spa
Viva Blue & Spa
#1 of 30 in Playa de Muro
1,056 reviews
0.5 mi away
Prinsotel La Dorada
Prinsotel La Dorada
#7 of 30 in Playa de Muro
1,036 reviews
0.1 mi away
Las Gaviotas Suites Hotel
Las Gaviotas Suites Hotel
#5 of 30 in Playa de Muro
1,211 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
IBEROSTAR Albufera Playa
IBEROSTAR Albufera Playa
#2 of 30 in Playa de Muro
1,008 reviews
1.4 mi away
IBEROSTAR Ciudad Blanca
IBEROSTAR Ciudad Blanca
#7 of 48 in Port d'Alcudia
1,308 reviews
3.8 mi away
PortBlue Club Pollentia Resort & Spa
Show Prices
Show Prices
Show Prices

Been to IBEROSTAR Alcudia Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about IBEROSTAR Alcudia Park

Property: IBEROSTAR Alcudia Park
Address: Avenida Albufera, 30, 07458 Playa de Muro, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#4 Spa Hotel in Playa de Muro
#5 Top resorts Hotel in Playa de Muro
#6 On the Beach Hotel in Playa de Muro
#6 Family Hotel in Playa de Muro
#7 Luxury Hotel in Playa de Muro
#13 Romantic Hotel in Playa de Muro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — IBEROSTAR Alcudia Park 4*
Number of rooms: 366
Official Description (provided by the hotel):
PLEASE NOTE: The IBEROSTAR Alcudia Park hotel reopens its doors this spring with new suites and Star Prestige zone, as well as a new Beach Club. Located right on the seafront at the Playa de Muro, IBEROSTAR Alcudia Park is one of Alcudia’s leading hotels. This apartment hotel with exclusive All Inclusive option is ideal for families with children for many reasons including the hotel's unique U-shape, which provides security and privacy, and the shallow sea waters. Likewise, the hotel is home to Alcudia's port promenade, one of the most entertaining in Majorca, in a coveted inlet perfect for water-sports. Our hotel offers 366 apartments, many with lovely sea, pool, or garden views. Pools and Beach. This Alcudia all-inclusive family hotel's pristine pools and beach, nearly touching each other, are the main attraction for guests at the IBEROSTAR Alcudia Park during their stay in Alcudia. Children can play and splash in the water while parents relax without worry. Playa de Muro is one of the best beaches on the island of Mallorca. Relaxing Vacations. At IBEROSTAR Alcudia Park's SPA Sensations, you can indulge in the best services in a new concept in wellbeing for hotels in Alcudia. Treatments and facilities include Finnish sauna, massage, Turkish baths, manicure and pedicure room, hydro-massage, and relaxation area...all performed with the utmost care and attention of the best, skilled professionals of our top Playa de Muro spa hotel. Extra charge. Kids Entertained Like Never Before. Our family-oriented hotel in Alcudia plans children's activities according to age. The Teenieclub has been created for teenagers, packed with a generous offering of sports and activities. Your little kings and queens will continue to feel like royalty with the activities and games offered during your Alcudia vacation. Fun without borders. At the IBEROSTAR Alcudia Park hotel you will have fun with a wide array of activities. Water sports, adventure sports, shows and performances --a world of fun is waiting for you in one of the best hotels in Alcudia. Priority Location Apartments. Integrated in 2011, the IBEROSTAR Alcudia Park is proud to present its Priority Location Apartments, ideal for luxury apartment holidays in Playa de Muro: modern, exclusive, and featuring an enormous 40-inch flat screen TV as well a grand panoramic terrace with outdoor sofa, two hammocks, artificial grass and views of the swimming pool. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Iberostar, Jet2Holidays , Onthebeach, TravelUp, Booking.com, Hotels.com, Odigeo, Expedia, LoveHolidays, Priceline, Ebookers, HotelQuickly, TripOnline SA, Evoline ltd and Cancelon so you can book your IBEROSTAR Alcudia Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Alcudia Park Hotel Playa De Muro
Iberostar Puerto Alcudia
Iberostar Hotel Alcudia Park
IBEROSTAR Alcudia Park Playa De Muro, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing