We booked with this hotel upon seeing so many positive reviews, however our personal experience differed. My disappointment stemmed from Iberostars failure to listen to any requests we made. We requested a double bed, and instead received two single beds which were joined. We asked if we could be placed on a higher floor: were given ground. The central air conditioning was set to heating, and when we asked what the point of having a thermostat was....they consistently misunderstood us and pointed out that it was freezing outside. 22 degrees is not freezing, especially when you have come from england's -2 degrees. They also failed to offer a fan or ventilator.
There were positive aspects such as the sports team: fit for fun. They were enthusiastic and well organised. The breakfast was also fairly nice.
The rooms were another disappointment, as the furniture and decor were cheap and tacky. I liked the hotel pictures initially which looked like sleek contemporary designs. On arriving at the room, i discovered that all the material used in the rooms is cheap new build. There was also sewage smells outside our room every morning. Everything about this hotel reminds me of a big cooperation which tries to cut costs and corners. What the hotel does have in its favour is an amazing beach...... but it is not directly on the beach front. A hotel should not be able to escape so many shortcomings by just being near a superb beach.
Iberostar Albufera Playa also charges extra for safe, tennis plus deposits for towels and adaptors. I am not used to hotels like this one, and would never recommend this hotel to anyone.
- Official Description (provided by the hotel):
- The IBEROSTAR Albufera Playa Hotel is a family-friendly hotel in Playa de Muro, one of the best beaches on the island of Majorca. Next to the Port de Alcudia in a coveted enclave surrounded by calm seas, our top hotel is proud to provide All Inclusive accommodation. Its elegant yet modern facilities make this hotel and spa and its sister hotel, the IBEROSTAR Albufera Park, the best choice for families, children, groups, and couples visiting Majorca. In addition to its 340 double rooms and 20 junior suites, the IBEROSTAR Albufera Playa Hotel has 45 new Star Prestige rooms, offering exclusive services and a wealth of benefits for a real luxury holiday in Playa de Muro. Both the Park and Playa hotel's share facilities, common areas, and multilingual personnel in order to maximise your holiday experience on the island. Take inspiration and enjoy visiting the facilities of the IBEROSTAR Albufera Playa Hotel with the Virtual Tour 360° and discover the best family friendly hotel in Playa de Muro. Pampering for You and Your Partner. Your Playa de Muro vacation will be the time of your life! Relaxation can be achieved during your vacation to Playa de Muro when staying at the IBEROSTAR Albufera Playa Hotel. Facilities such as gourmet restaurants, the SPA Sensations, pristine pools, beach (umbrellas and deck chairs available charge applies), and luxurious health and beauty treatments will help you indulge yourself in restful tranquillity, whether alone or with your partner. Star Prestige: Discover all the advantages of our new exclusive area. Book your room in the Star Prestige Area and have a unique holiday, with personalised service, priority check-in and check-out, welcome and farewell drink, exclusive relaxation area, open bar offering water, soft drinks and snacks, chill-out terrace with exclusive sunbathing area, swimming pool, Balinese beds and towels changed every day, newly developed rooms with exclusive amenities, discount voucher for the spa and late check-out at no extra charge (subject to availability). In addition, if you stay in the Star Prestige area, you get an invitation for a special lunch in our terrace, El Paseo. Fun without borders. At the IBEROSTAR Albufera Playa hotel you will have fun with a wide array. Water sports, adventure sports, shows and performances --a world of fun is waiting for you. Exclusively for Kids in Playa de Muro. The IBEROSTAR Albufera Playa Hotel is literally right next door to the IBEROSTAR Albufera Park, where our smallest guests can enjoy exclusively designed facilities for families travelling with children such as playgrounds, children's pools, entertainment, and children’s sports, games, menus, and buffet. The hotel invites you to laugh, play, and enjoy an unforgettable vacation as a family in Playa de Muro. Free premium Wi-Fi. Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to 3 devices – to use during your stay. Convention, Events, and Business Functions. In Playa de Muro, the IBEROSTAR Albufera Playa is also a full service business hotel offering guests three conference rooms for up to 120 people. The hotel also offers coordination services with other local sites in the event that you need a larger venue. All of our conference rooms are connected wirelessly to the internet for your convenience and provide state of the art audiovisual equipment. Our top of the line Playa de Muro hotel is committed to making your business meeting or event a success. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Albufera Playa Hotel Playa De Muro
- Iberostar Playa De Muro
- Iberostar Hotel Albufera Playa
- IBEROSTAR Albufera Playa Playa De Muro, Majorca