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“brilliant hotel and location.”

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IBEROSTAR Playa de Muro Village
Ranked #5 of 30 Hotels in Playa de Muro
Certificate of Excellence
spain
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“brilliant hotel and location.”
Reviewed 1 June 2014

The hotel has everything you need, excellent customer service, excellet quality buffet food, great location next to quiet sandy beach and clear blue water and next to beautiful national park. I really struggle to find any fault with the place, but if I had too the only thing I could is the room cleaning is not immaculate and the rooms are little on the small side. Travelled with a 9 month old baby and we had a brilliant holiday, this is one of very few places that we are already planing to return to.

Room Tip: If booking a garden view room, you still get a partial view of the sea, so would not pay the extra f...
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  • Stayed May 2014, travelled with family
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    • Cleanliness
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Helpful?
1 Thank sishead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
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English first
Hertford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

Just got back from 9 nights at the village - a great hotel with great staff - ideal for families as it backs onto the beach. Hotel is really clean and well maintained and has everything you need. The hotel is really popular with cyclists - they go out all day so there was plenty of space by the pool!!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Playa de Muro Village, responded to this review, 6 June 2014
Dear David,

Thank you very much for choosing our IBEROSTAR Playa de Muro Village hotel and for the time you spent to share these wonderful comments on your stay.

Moreover we thank you for pointing out the cleanliness and beauty of our hotel as well as the quality and variety of our buffets and the genuine kindness and helpfulness of our staff., it is very rewarding to read that these aspects contributed to an enjoyable holiday experience under the sun of the beautiful island of Majorca.

Once more, thank you for making us your choice hotel; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Playa de Muro Village
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 May 2014

Four of us have just returned from this hotel and had a wonderful time. The staff are the most pleasant and helpful we have met. The food choices of a morning and evening were amazing. The pools were spotless and the area was constantly cleaned. The reception on arrival could not be bettered anywhere the staff were so welcoming and friendly. The maintenance were called to two problems in the apartments and both issues were dealt with promptly and courteously. The gardeners work so hard to keep the gardens lovely with flowers and trees aplenty. It certainly ranks at the top of our holiday choices. (The bedrooms are a little dated and could do with a refurbishment but nothing that would spoil a holiday.)

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MARGARET B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aspatria, United Kingdom
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 29 April 2014

My husband and I came to do the Mallorca 312 cyclosportive, which is based at the Iberostar Playa de Muro Village. Accommodation and event entry packages were available, but we found it more cost-effective to book a week's package holiday with Jet2 and enter the event separately.

We were given a pleasant welcome by the front-of-house staff, and told we had been given an upgrade to a family room in a separate building. I don't think it WAS a family room - it would have been a squash with two adults and two children - but it was a good size, and had a little kitchen area with a fridge and hotplate and a kettle, a bathroom with an actual bath, and - oh, joy! - a proper double bed (which was more than adequately comfortable) rather than two single beds shoved together. We also had a balcony.

The standard rooms do look smaller than the rooms in other hotels in which we've stayed.

The front of the hotel is on the main street in Playa de Muro, which is fairly busy, but the back is quiet and the complex is well laid out, with swimming pools, terraces, and plenty of sunbeds. There's an exit directly on to the beach and the sunrise over the sea is beautiful.

Now, a warning. This is a very sport-focused hotel and the guests appear to be mostly cyclists and triathletes. If the sight of Lycra at the breakfast table would put you right off your ensaimada, this maybe isn't the best hotel to choose for your holiday. It's also very international and there weren't a lot of English speaking guests there at the same time as we were. I can imagine that this might have implications for the languages spoken in the entertainment and the kids' clubs.

The whole area is clean and kept tidy, and our rooms were cleaned daily, beds made, bins emptied, and our belongings otherwise left where we'd put them rather than being moved around to facilitate cleaning. The lass who did our room offered to pop back later if we were in the room when she came round. Staff are pleasant and friendly but not intrusive.

We chose half board and had more than enough choice of well-cooked and nicely-presented food at breakfast and at the evening meal. I don't think there would be any problem finding enough to eat for someone who has food sensitivities or is on a self-imposed restricted diet, and there was certainly enough for us to fuel our long bike rides without having to have more than a snack in the middle of the day. There's show cooking at both meals, there's plenty of everything at the start and the end of the period when the restaurant is open, there are Mallorcan specialities and interesting meats and vegetables for the adventurous, there's pasta and extremely good thin crust pizza for those who prefer cross-cultural athlete cuisine, and there are always lots of puddings.

We particularly appreciated the early start to breakfast - 7am - and knowing now that there's cold food available in the dining room for those who have early flights or whatever means that in future we're likely to take advantage of very early starts.

Having read in the hotel information that the taking away of food from the restaurant was not permitted, I was surprised at the first meal to see people walking out bold as you like with handfuls of bananas, but came round to assuming that the mounds of bananas at each meal were put there for that purpose.

The swimming pools are kept clean and are slightly salty without any intrusive chlorine smell. The outdoor swimming pools have areas of a metre or more in depth that are large enough to swim lengths in, and with it being relatively early in the season, and the water being cold, I had very little company in the water when I went for a late afternoon swim.

There's a spa, which we didn't visit because the weather was good enough to be outdoors, and there are several shops on site - a little newsagent/general store, a fancy bag shop, and a cycling shop (the ubiquitous Max Hurzeler) selling kit at all points on the price range. There's also a Spar across the road and [whisper] an Assos factory outlet shop selling top-end kit at a discount.

Someone at the Iberostar Playa de Muro Village was the genius behind the idea of the Mallorca 312 sportive, an event that involves cycling around the perimeter of the island in less than 14 hours, and the ride starts and finished right outside the hotel. This was its fifth year, and it's increasing in popularity, and deservedly so. The organisational smoothness and level of on-route support put most British sportives to shame. The shorter (167km) event that runs alongside the 312 was my first-ever international sporting event. I wouldn't hesitate to recommend it.

Would we go back? Try keeping us away!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Technosaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 4 Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 April 2014 via mobile

Stayed here with my cycling buddy for the 312 Mallorca cycle event. Hotel and staff were excellent.

Great facilities to relax around the cycling- pools, spas, massages and all were used to help the tired legs!

The rooms are spacious and clean and the staff are fantastic- nothing was too much trouble.

Given the event, the hotel was full of Lycra clad cyclists with bikes everywhere so,not sure if you were a non- cyclist, how you would get on. That said, I think the hotel facilities and it's location, would outweigh any cyclist noise!

Will return.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, England, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 April 2014 via mobile

Stayed here with 2 friends and our 3 children, the hotel itself is very much 5 star with facilities, lovely beach, great spa. The staff are very friendly and the food is very good at this hotel. The rooms let this hotel down a bit, more like 3 star, beds are like sleeping on an ironing board the biggest downside and there is no concierge to help with luggage, but a friendly restaurant manager helped us on check in. Wifi temperamental which isn't great as you have to pay and you have to pay for use of safe which is a bit odd! Pools not heated which is a tad chilly in April. But if you can get last these things (which we did) we had a lovely stay and would probably go back again for beach and pool side!

Stayed April 2014
Helpful?
1 Thank Kerrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaconsfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2013

The resort is well located on the beach front, probably the best location in the bay. What they might not tell you is the rooms at the back are next to a main road and within ear shot of the Hard Bike Cafe and their evening singers on stage. The rooms are clean and functional, but showing their age a bit, you would struggle with two adults and two children for room. Despite that you don't spend much time in the room. The food was excellent and they change the theme every few days, plenty of variety in the buffet from any national point of view and a good selection of wine's as well. If you are there for a week worth hiring a car for a couple of days as well located for trips to the north and south. All in all a good holiday but watch out for added costs for towels, room safe's and also charge for very slow wifi. If you book via Sovereign be prepared for cheaper rooms !

Room Tip: Rooms near the beach are quieter and further away from the main road.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adrian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Playa de Muro Village, responded to this review, 8 October 2013
Dear Adrian,

First of all we would like to thank you for your preference in selecting our IBEROSTAR Playa de Muro Village hotel for your holidays and for the time you spent to write your impressions about your stay as it is our best way to know where we can still improve in our daily services in order to deliver unforgettable vacation experiences to our guests.

We lament hearing that your room didn’t completely meet your expectations and we would like to suggest for any future holiday planning that you contact our call center where we can offer you a personalized booking guidance for you to choose the accommodation and services in accordance with all your family holiday needs and wishes.

On the other hand, we are proud to read that the gastronomy offer thoroughly prepared by our Chefs of great recognition was totally to your liking; in IBEROSTAR we know that meals are a very important aspect of our guests’ experience and we are glad to hear that we could exceed your expectations on this occasion.

Last but not least, thank you for highlighting the unbeatable location of our hotel, with direct access to the beautiful beach of Playa de Muro, and within a short distance to the many leisure, shopping and restoration options on the doorstep.

Once again, thank you for your visit, we hope that you stay in Majorca was a spleasant as it could possibly be and to have the pleasure of serving you again in our hotels in the near future, ensuring you in advance of our utmost care and complete dedication.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Playa de Muro Village
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IBEROSTAR Playa de Muro Village

Property: IBEROSTAR Playa de Muro Village
Address: Avenida de la Albufera, 6, 07458 Playa de Muro, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa de Muro
#3 Spa Hotel in Playa de Muro
#4 Luxury Hotel in Playa de Muro
#4 Top resorts Hotel in Playa de Muro
#4 On the Beach Hotel in Playa de Muro
#6 Romantic Hotel in Playa de Muro
Price Range (Based on Average Rates): £££
Hotel Class:5 star — IBEROSTAR Playa de Muro Village 5*
Number of rooms: 190
Official Description (provided by the hotel):
It’s the service that you get from our staff, it’s our luxury facilities, it’s the direct beach access, it’s the hundreds of entertainment activities for your children, and so much more. At the IBEROSTAR Playa de Muro Village, you’ll have plenty of ways to experience the real meaning of a 5-star holiday. Carry on reading if you’d like to know all the ways that you can relax to your heart’s content with your family in this hotel in Mallorca. À la carte rest. Yes, you read right. In addition to 24-hour reception and comfortable bedrooms to help you have a great night’s sleep, in this hotel with spa in Mallorca, you’ll find a pillow menu with something for everyone: feathers, latex, memory foam or butterfly are just some of the options you can choose from. A world of flavours. Innovative or traditional cuisine, on the beach or by the pool, national or international, with local or exotic produce. Whatever your preferences, at this All Inclusive hotel in Mallorca you’ll always find what you’re looking for, from the local pa amb oli to the freshest nigiri recipes all the way from Japan. Touch the sky. In Playa de Muro, you’ll find dunes, fine sand and crystal-clear water just steps from your hotel. If you head towards the beach closest to Alcudia, you’ll find the perfect area to fly colourful kites with your children, or to watch bolder types reaching for the sky while practising kitesurfing. Luxury rest. The SPA Sensations at IBEROSTAR Playa de Muro Village is synonymous with relaxation and tranquillity. Forget the outside world when you step into the jet shower, sauna or the Turkish bath, or discover over 20 massages and body and facial treatments that will leave your body on cloud nine. The fun starts here. Children play at being a top chef for the day, or dress up as a prince or princess making their own crowns in the Miniclub. And you? At the same time, you can seize the opportunity to enjoy a fruit sorbet on the sun lounger by the pool, or practise sports like tennis, aqua gym, Pilates or cycling. Pack your bag. Yours and your children’s, because there’s lots to discover in Mallorca! Close to the hotel, you can spot sea birds and discover the unspoilt landscapes of the S’Albufera Natural Park or take a trip back in time exploring the ruins of the Roman city of Pol·lèntia. 312 kilometres of fun for cycling enthusiasts. The Tramuntana mountains, Alcudia or the sea front at Palma are a few of the places you can get to know from your saddle. Don’t miss routes like the Mallorca 312 or any of the perks on offer at this hotel: bike storage, workshop, bike hire and everything you can imagine for those who live life on two wheels. ... more   less 
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Also Known As:
Iberostar Playa De Muro Village Hotel Playa De Muro
Playa De Muro Iberostar
IBEROSTAR Playa De Muro Village Majorca

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