We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not good very overpriced”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Rei del Mediterrani Palace
Ranked #19 of 30 Hotels in Playa de Muro
Certificate of Excellence
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not good very overpriced”
Reviewed 28 July 2013

To sum this hotel up awful is the word terrible service,when i arrived there was no room for me and i had to stay in another hotel for 2 nights before they had a room for me shocking,if your English avoid it totally anti English,staff very rude and not everything is included,food very poor,would never come back

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicolaguise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

522 reviews from our community

Traveller rating
    155
    210
    99
    39
    19
See reviews for
202
228
7
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Dallas, Texas
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 July 2013

We were so excited for our trip to Mallorca! Unfortunately this hotel will be a pass for us when we come back to this amazing island. When the competition is so fierce in a resort area, I would expect a little more from a hotel that claims 4 stars.

Biggest issue: The AC system is sub par. It simply can't keep up. The staff claims that the AC is working, but when I called to ask for an AC check by maintenance, the reception argued with me saying that I didn't know how to work it properly and doubted that there was anything wrong because my husband was just down there asking for pillows. What? That doesn't even make sense. They would not bring us a fan. A very nice man from maintenance came and said the AC was putting out 17C in our room. Perfect! But when we asked him the temp of the room, it was 27C, which is 80F. Unacceptable when you are trying to unpack and sleep. He offered to bring us a fan from his home, which he did and made it a little more bearable. He was the only highlight of the hotel.

The AC continued to run the entire stay, but just couldn't keep up during the heat of the day even with shades closed, the card in all day to keep the AC on and the fan on high. Several nights, it was so warm in the room and hard to sleep.

Only a few times did I interact with the reception staff, but when I did they were always rude, curt and unhelpful. I have lived in Germany for some time, so I understand the difference in service, but rude is rude no matter what country you are in.

So even though the pool is nice and the food is decent, I would be happy to give my money to a friendly, helpful staff with a working AC that is closer to the beach.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renfrew, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 July 2013

This hotel was very nice,food lovely,pool fantastic. It even had waiter service at night for all inclusive guests so no lining up at the bar. Most of the bar staff excellent except one bald barman who had an attitude problem the minute he heard our accent - we are scottish and speak very politely and slowly but he waved his arms in the air and said i no understand! Poor service!
Also,the reps very unfriendly towards us,we had 5year old with us and they didnt even look at him or speak to him - except the tall male rep who was very nice.
One other point is that males must wear long trousers to dinner at night - found this annoying because we were not told this when booking so were told in front of a room full of diners!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joanne r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Playa de Muro
0.2 mi away
Las Gaviotas Suites Hotel
Las Gaviotas Suites Hotel
#5 of 30 in Playa de Muro
1,211 reviews
0.6 mi away
Viva Blue & Spa
Viva Blue & Spa
#1 of 30 in Playa de Muro
1,056 reviews
36.8 mi away
Senses Palmanova
Senses Palmanova
#21 of 39 in Palmanova
551 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Be Live Collection Palace de Muro
1.3 mi away
Hotel Astoria Playa Only Adults
Hotel Astoria Playa Only Adults
#1 of 48 in Port d'Alcudia
2,182 reviews
2.1 mi away
IBEROSTAR Albufera Playa
IBEROSTAR Albufera Playa
#2 of 30 in Playa de Muro
1,008 reviews
Show Prices
Show Prices
Show Prices

Been to Rei del Mediterrani Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rei del Mediterrani Palace

Property: Rei del Mediterrani Palace
Address: Calle Creuer No 14, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Playa de Muro
#14 On the Beach Hotel in Playa de Muro
#15 Luxury Hotel in Playa de Muro
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rei del Mediterrani Palace 4*
Number of rooms: 242
Official Description (provided by the hotel):
Rei Del Mediterrani hotel is located next to the Albufera Natural Park in the Bay of Alcudia. It provides an outdoor pool open and bright with balcony and air conditioning. Hotel Rei, surrounded by gardens, is located 500 meters from the beach. It has tennis courts, gym, hot tub and indoor pool. The dining in the hotel offers buffet and a la carte options. There is also a poolside café and a bar, L'Agora, which includes a large terrace overlooking the pool bar. The hotel has an area with free Wi-Fi. The tour desk can hire bikes and cars and excursions. The historic center of Alcudia is just 5 km from Hotel Rei Del Mediterrani, with free parking. Hotel Rei Del Mediterrani is located next to the Albufera Natural Park in the Bay of Alcudia. It features an outdoor pool and spacious rooms with balcony and air conditioning. Hotel Rei, surrounded by gardens, is located 500 meters from the beach. It has tennis courts, gym, hot tub and indoor pool. The dining in the hotel offers buffet and a la carte options. There is also a poolside café and a bar, L'Agora, which includes a large terrace overlooking the pool bar. The hotel has an area with free Wi-Fi. The tour desk can hire bikes and cars and excursions. The historic center of Alcudia is just 5 km from Hotel Rei Del Mediterrani, with free parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, LoveHolidays, Ebookers, Agoda, Travel Republic (UK), TripOnline SA, Odigeo, Priceline, TravelUp, HotelQuickly, Evoline ltd and Cancelon so you can book your Rei del Mediterrani Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rei Del Mediterrani Hotel Playa De Muro
Rei Del Mediterrani Palace Playa De Muro, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing