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“It used to be a good hotel. Not any more”

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Hotel Guadalajara Buga
Ranked #1 of 14 Buga B&B and Inns
Certificate of Excellence
Bogoota
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“It used to be a good hotel. Not any more”
Reviewed 28 June 2012

My husband and I had stayed in this hotel a few years ago. We decided to go back for 2 nights two weeks ago, and requested a junior suit. What we found was a neglected and run down hotel. The rooms were poorly decorated and the service of the restaurant was less than average: dirty cutlery and cups and poorly presented trays of food in the breakfast buffet. The prices were those of a four star hotel but it should be rated as a 2 star hotel. We felt ripped off.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miryam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

Traveller rating
    38
    34
    8
    6
    1
See reviews for
35
14
2
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Chicago
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 January 2012

If you don't speak Spanish you are going to have a hard time here as almost none of the staff speak any English. The building is classic, but the rooms are vey small totally spartan and quite out-dated. The furnishing look like the 1950's and are quite worn out. A/C is an ancient window unit barely serviceable, and it is quite warm and humid here. The room is clean, the bathroom pretty clean. The grounds are pretty and the pool is nice. The restaurant is absolutely basic, outdoors - very simple fare and the presentation is diner style at best. Internet service is ok in the lobby and pool area, but unserviceable in the rooms on the second floor. At best this would be a 2 star. Unfortunately, it is the best Buga has to offer. It is not remotely handicap accessible.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ksup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bogota, Colombia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2011

I stayed for almost a week in this beautiful and calm hotel. The service is 10/10 and the staff is quite friendly. It has a lovely decent clean swimming pool, and the restaurant is quite elegant, you feel like in the 40's. Besides is very close to the centre and it's main atractions. Highly reccomended!

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JenStrife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Guadalajara Buga

Property: Hotel Guadalajara Buga
Address: Calle 1 # 13-33, Buga 2, Colombia
Phone Number:
Region: Colombia > Valle del Cauca Department > Buga
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 B&Bs / Inns in Buga
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Guadalajara Buga 3*
Number of rooms: 67
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