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Anantara Mai Khao Phuket Villas
Ranked #2 of 15 Hotels in Mai Khao
Certificate of Excellence
Reviewed 22 July 2014 via mobile

Just come back from a families vacation in Thailand and ananntara was one of the best hotel we ever been .
The room is great with a nice pool , the garden around the hotel are amazing , the staff and the service is great and they relay try to serve you all day long.
The kids club was great with a personal touch to our kids .
The main pool is great and it was almost empty all day long (green season ...)
The food in hotel is expensive but is very good .we eat lunch at the " turtle village " shopping center next to the hotel and it's was cheap and great for the kids .
All in all the resort is great for a luxrey vacation .

Stayed: July 2014
4  Thank Rotem76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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740 - 746 of 1,711 reviews

Reviewed 20 July 2014

My family recently spent 15 nights Anantara Phuket Villas and absolutely loved this property. I am glad that we chose the one property for such a long period, as i would have had real trouble leaving the place if i had just booked a standard 4-5 nights.

The villas are spacious and well set out with everything you expect from a good hotel. The beds are amazing - Super King Size and so comfortable. Rooms have cookies, coffee and fruit refreshed daily, and also contained a selection of toiletries, mosquito lotion, bath salts, etc.

The star attraction of these villas, however, is the private pool and sala area, which was the main reason that this trip was so relaxing. There is something special about having a private pool that is accessible at all hours of the day and night for your personal use. We booked this property in the anticipation that this would be a great feature and we were not disappointed. Many days we spent the entire day in the pool. As a professional who spends most of my long days at a desk or in meetings, this was absolutely what I needed from a holiday.

Service at the hotel was fantastic - from check-in/out, to restaurants, room service, babysitting, local experience and concierge were amazing. Special mention to Gobie who did an amazing job taking care of every detail of all activities that i wanted to arrange for my family. At times it felt like the whole resort was there for me, and a lot of this is down to the staff who went out of their way to accommodate every request.

We ate at the main restaurant (La Sala) each day for breakfast, as well as a couple of lunches and dinner. Food was very nice, and service great. Every day after breakfast staff would give my son baskets of bread to feed the ducks and fish in the lagoon - something he looked forward to every day. We also had Dining by Design in the Wine Tasting Room, which was an indulgence, and my wife's favourite memory of the trip. The Treehouse cocktail lounge was a great place to spend the twilight hours enjoying a cocktail.

The spa was under renovation during our stay, however we were able to get a massage at the temporary spa, set up in a villa on the property. The change in location was hardly noticeable, however the new spa does look great.

I also did a cooking class which was highly enjoyable.

There is a gym and kids club, which we never really used, as well as a massive pool for all guests to use at the beach entrance to the property.

Another aspect to this property are the pushbikes freely available for getting around the property. Another small touch that really adds to the charm and enjoyment of the overall experience.

There are many restaurants to choose from, including at the hotel, in the neighboring hotels, as well as at the Turtle Village shopping centre. Bill Bentley's Bar was a favourite, and was pleasingly more of a family bistro than a full blown pub. The menu is very diverse and good value, there are heaps of games for kids to play, live sport is showing constantly and the restaurant/pub itself is very clean. Clientele were predominantly families during our visit. There is also a mini mart at the Turtle Village which is great for beer, snacks, bread, toiletries, etc.

Location is good as it is a short trip to the airport, but is about 40 mins to Phuket Town and a bit longer to Patong, Karon, etc. The hotel arranged for our transport, and helped us select appropriate operators for other activities when on our day trips.

The management team are a constant presence in the hotel, mingling with guests at breakfast and assisting us regularly with queries. It is a really nice touch, and just adds to the feeling that we are valued guests. Overall this was a wonderful family holiday, and I would highly recommend to anyone prioritising relaxation and privacy.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded 26 July 2014

Dear Peter A

From your review I can certainly see that you made the most of your 15 days! So pleased that you had a great time and that you utilised all we had to offer including our "Dining by Design" which puts the menu and the venue in your hands to mould to your desire.

See you next year!

Best Regards

Lyndon Ellis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

We had a very relaxing stay at the Anantara villas in Phuket when we visited last year. The pool villa was beautiful and particularly enjoyed lounging by the pool which however was quite noisy due to a number of kids & guests. The overall breakfast, spa, food was great and we did not feel the need to leave the hotel for the 3 nights. Definitely recommend the hotel and the beach is lovely too with the massage huts out there. Thank you to all the staff who were always pleasant and

  • Stayed: September 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank AAB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

My family spent 4 days here and very much enjoyed the service and facility. Resort is very quiet and very private. Villa is big enough for my family and with private pool. I got upgraded for lagoon view which is very nice. Service is excellent and very custom-oriented. Most of staff are nice and friendly, except one staff (already informed hotel in the feedback form). Location is not too far from airport, but far from downtown, patong, other beach areas. Food price in resort is quite high, but there is a Turtle village which is like a small shopping mall nearby and there are many reasonable-price restaurants there. My family really loves this place and will definitely come back again.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank visitlimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded 15 July 2014

Dear visitlimp,

Thanks a lot for the great review highlighting the big villas with private pool as well as our friendly staff members. I do appreciate that you have informed about the exception.
It’s really nice to learn that the whole family enjoyed Anantara Phuket Villas and we do look forward to welcoming you all back.

Kind regards,
Jan Kirstein
General Manager

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Reviewed 13 July 2014 via mobile

First thing I want to say was the service at this hotel was exceptional. Everyone was very friendly and approchable. Really made our stay happy and memorable. makes a big difference.

Upon arrival, we were well greeted, had a drink and cold towel. The process was smooth and quick... done at our villa too.

We had the pool villa which was one of the closest to the beach and hotel pool. It was also less than a minute away from the lobby/breakfast place. The rooms were spacious and the pool was amazing, there is also this little hut/sala next to our pool (where the minibar is). It was a really nice getaway, relaxing villa. Privacy is high, there's an outdoor tub and shower which was also a nice touch. Even though there were afternoon rain showers during this season, we still enjoyed chilling in the sala outside because we wanted to make the most out of the Villa.

We tried the hotels pool food and that was quite delicious, the thai food mainly. What I liked the most was the big sunbeds which were so comfortable to lay in. The service at the pool was exceptional too, they came to check on us regularly and help us adjust the Sun umbrella if we needed to.

The only thing I'd say which were a bit of a downside was the food was slightly too expensive even for hotel standards. Although, the staff was helpful and advised us that there is Turtle village a minute away which had a few shops and coffee shop, restaurant as alternatkcw oprions. We went there a few times because the price of that food is better value. Despite the prices, it would have been nice to have one or two more restaurant choices in the Hotel. I heard they were renovating an area, perhaps there should've been another one.

Another thing is their insects and mosquitoes. Think it's because of the lagoon and the greenary around and so they have quite a few mosquitoes. They do have regular spraying around the Hotel I believe but I think because of how much greenary there is around it's inevitable that there will be some. So make sure you spray some if you're sitting outdoor. Considering the nice landscape around I think it compensates for this downside. So I'm fine with it, just make sure you spray some repellent from time to time.

The service at the restaurants, room service were all superb. Staff was friendly and would chat with us and make sure everything was OK thoughout our stay and our meals. Everyone remembered our names and efficiency is high. cannot emphasise this anymore.

Conclusion is I would definitely recommend this hotel for a romantic or relaxing stay at a resort. Service definitely the best I've experienced. Really nice pool Villa!

Thank you Anantara team for making it a great experience!

Stayed: July 2014, travelled as a couple
1  Thank Jac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnantaraP, Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded 15 July 2014

Dear Jac M,
I am extremely pleased to read your review and share it with the entire team. Your comments about the staff is the most gratifying though it is obviously very nice to learn that you enjoyed your private pool villa and the quality of the food.
Thanks a lot for recommending Anantara Phuket Villas!

Kind regards,
Jan Kirstein
General Manager

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Reviewed 7 July 2014

If paradise exists, surely the Anantara Phuket Villa complex would be it. From the dramatic yet understated gong announcing our arrival to the sweet smelling jasmine wristbands, lemon-grass infused cold towels and iced rosella juice to the sweet nature and "Thai-smile" of the staff, check-in could not be faulted.
This was a rare return visit to a property previously enjoyed three years ago and it begs the question as to why we waited so long to return. To be clear, it is not a hotel per se; although there is a lobby area, shop, lounge, bars and restaurants but built in the style of a Thai village comprising a number of private villas with pool. The grounds and surrounding areas remain immaculately maintained and buggies can whisk you off to your villa should you choose not to walk but the restaurants and public pool area are all in close proximity and the verdant landscape is worth enjoying. It must be said that it might not be for everyone but the sense of privacy and total seclusion ticks so many boxes. The villa itself is large, airy with a First Class bed, bedding and pillows. Plenty of lounging areas, hanging space, dressing room, coffee making facilities, cookies, mini-bar. There is an indoor and outdoor shower with a bath built-into the swimming pool. We were pleased to see the television had been updated since last time (Well Done!) Some villas have access to the sala - directly on the lagoon, but all have views over this.
Breakfast service is impeccable with staff remembering favourite items and there is a good choice of western and asian dishes. Plenty of food options and the Turtle Village (just next door) also has a number of inexpensive but very good venues.
The new(ish) GM has inherited superb staff each of whom could not seem to do enough to make our stay memorable. Special thanks to "X" for looking after us so well.
If you want peace and tranquility, look no further than Anantara Phuket Villas; it was very difficult to leave!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Glindaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded 15 July 2014

Dear Glindaba,

Thank you very much for the very nice description of our Resort. Yes, it’s really, as you say, a Thai village with private pool villas in immaculately maintained gardens. In addition, it is gratifying that you enjoyed our elaborate breakfast spread as well as our attentive members of staff. I fully agree that I inherited superb staff - I am really spoiled. Let’s make sure that it does not take another three years until you return again!
We are all looking forward to soon welcoming you back.
Kind regards,
Jan Kirstein,
General Manager

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Reviewed 3 July 2014

We did not stay at Anantara Villages but used their spa.
Their spa was under construction so they used one of their villas for our treatment - was that ever a pleasant surprise! We had the entire villa to ourself: beautiful bathroom facilities with all the necessities (hair ties, toiletries, comb, etc). Bathroom also had an amazing rain head shower, and you could view the gorgeous private pool and outdoor shower from the bathroom (all natural light and clean). We also got a tour of one of the villas and you could step out of your room right into the swimming pool. Outstanding and pure luxury!

Back to the spa :)
We had a Thai massage and a Swedish massage - the women were very skilled and professional. They clearly choose the best massage therapist to work at Anantara. The music, lighting, even simple touches like putting a bowl of water filled with fresh flowers for your viewing pleasure (underneath the massage chair) - great attention to small detail.

Cold towel and ginger tea at check in and nice warm ginger tea at checkout was great.

Clearly world class customer service! Clean professional and luxury spa services and facilities.

Highly recommend it and would definitely go back :)

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Shivon_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded 15 July 2014

Dear Shivon R,
We are striving to offer the very best Spa experience on the Island and your review is very encouraging. As you have mentioned, the Spa rooms are currently being renovated and within a couple of weeks we can offer even better facilities, including a new manicure – and pedicure room. We hope to welcome many new customers to our “world class customer service”!
Thanks again for sharing your experience.
Kind regards,
Jan Kirstein
General Manager

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Additional Information about Anantara Mai Khao Phuket Villas

Address: 888 Moo 3, Mai Khao, Phuket 83110, Thailand (Formerly Anantara Phuket Villas)
Region: Thailand > Phuket > Thalang District > Mai Khao
Amenities:
Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Mai Khao
#1 Romantic Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#2 On the Beach Hotel in Mai Khao
#2 Spa Hotel in Mai Khao
#2 Luxury Hotel in Mai Khao
#4 Business Hotel in Mai Khao
Price Range: £271 - £1,278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Anantara Mai Khao Phuket Villas 5*
Number of rooms: 91
Official Description (provided by the hotel):
Tucked away in the charming tropical beauty of Thailand's premier island destination, Anantara Phuket Villas provides a luxurious refuge that opens out onto unspoiled panoramas. Awake to the sight of virgin sands backed by the lush vegetation of Sirinath National Park. Trek through the dense jungle by elephant to discover untouched island wonders. Relax in your private pool villa surrounded by the finest materials and design. Our Phuket resort puts the upmost emphasis on designer relaxation and guests' privacy, with 91 private Phuket pool villas scattered harmoniously across a prime stretch of Mai Khao Beach. Complimenting our luxury resort's tropically inviting accommodation is a host of services and facilities of the highest standard, including premium restaurants, bars and leisure facilities. Anantara Phuket's glorious contemporary design is inspired by a location that offers an array of activities, from diving in pristine waters to learning the ancient art of Thai cookery. The full delights of Anantara Phuket Villas are ready for you to enjoy. ... more   less 
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Also Known As:
Anantara Phuket Villas Hotel Mai Khao
Anantara Hotel Mai Khao
Anantara Hotel Phuket
Anantara Mai Khao Phuket Villas

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